Problems with Blank Dialog boxes? - Microsoft Community


about month ago, started having problem apps (word, excel, couple of others).  when want close document not save as, dialog box supposed come ask me whether want save or don't save.  how has worked , still on other computers.  me boxes blank.  no buttons.  no way don't save.  option close app using task manager, big pain.  suggestion tech support people had windows update had bug.  couldn't fix anything.

anyone else have problem?  after being on calls tech support 4 hours today, couldn't fix it.  caused problem won't try fix problem because relates outlook. 

i have been wondering last 4 hours if apply has been getting unsupportive support people go work microsoft make mac computers better.

***post moved moderator appropriate forum category.***

hi michael,

the challenge experiencing can occur due several reasons. better assist concern, kindly answer following questions below:

  • have made significant changes pc before issue started?
  • which version of microsoft office using?
  • have tried doing repair option resolve concern?

if haven't tried repair option, suggest following steps below:

  1. type control panel on search bar, click on control panel.
  2. click on programs.
  3. click on programs , features.
  4. look microsoft office, right click on it.
  5. click on change, select repair and follow on-screen steps.

we forward response.



Office / Unknown/other / Windows 10 / Office 365 Home



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