Emails stuck in Outbox on Office 365 - wont send and only partially - Microsoft Community


have multiple emails stuck in outbox in outlook on office 365 not send , not open fully.  none contain big files.  suggestions please. 

hi jane,

i’d know if can send mails , have lots of mails stuck in outbox, or cannot send mails anymore.

if can send mails , want clear old mails stucked in outbox, please
1. make sure outlook working online.
2. right click mail , choose “move” , move them draft folder.

if cannot send mails anymore, please follow steps in article.
https://support.office.com/en-us/article/i-can-t-send-or-receive-messages-with-outlook-2016-for-mac-57c6d42c-3a4e-4f93-914a-212efe650a04

if above don’t work, please let me know:
1.    the detailed version of outlook
2.    how set account in outlook? via exchange or imap/pop?
3.    the screenshot of symptom “only partially open”.

thanks,
alison


Office / Outlook / Mac / Office 365 Home



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