Outlook 2016 with Office 365 - Microsoft Community


running outlook 365, 2016. attempted send email large attachment , stuck in outbox. cannot open delete attachment, cannot delete email. sits there. can receive emails, cannot send any. outlook "help" no @ all. yikes!  please help.

hi lynn,

because outlook trying send mail large attachment, cannot delete or open it. suggest stop outlook connecting exchange server , can delete mail. here steps:

1. click “send/receive”—“work offline”. see working offline in status bar on bottom of outlook.
2. close outlook----sign-out of windows—sign-in windows—start outlook
3. drag mail drafts folder,edit mail
4. click “send/receive”—“work offline”. see outlook connect microsoft exchange again.

here 1 article reference:
https://support.microsoft.com/en-us/help/2663435/email-stuck-in-the-outbox-in-microsoft-outlook

regards,
alison


Office / Outlook / Windows other / Office 365 for business



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