dear all,
i work company uses a office 365 subscription every employees.
as part of level 1&2 support 've been noticing last weeks recurrent issue outlook our network teams don't seem eager solve it.
somehow, seems impact outlook 2010 , haven't been noticed on 2016 far, unfortunately upgrade 2016 not planned yet.
so after change of password through windows, password seems synchonise of our access.
important note: lync 2013 takes change of password without issues , no password required access emails through webmail.
does me figuring out outlook 2010 stay stuck old password ?
even credential manager emptied, outlook won't take it.
by creating new outlook profile, new password accepted. outlook have local certificate installed password stored ? ideas ?
thanks in advance.
since you're using office business, can suggest contacting business support: https://support.office.com/en-us/article/contact-office-365-for-business-support-admin-help-32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b
Office / Outlook / Windows other / Office 2010
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