last week i've been getting server popup window asking me verify server access, user name , password while using observer 2016. i haven't had update information in years, today couldn't access email @ all. i talked service provider , able log account via browser varying user name , password weren't problem.
hi,
there several factors have consider in troubleshooting issue. in order better assist concern, have few questions you:
- were there changes made computer prior issue?
- what exact error message/code getting?
- what email provider?
- aside verifying username , password not problem, other troubleshooting steps have performed?
regards.
Office / Outlook / Windows 10 / Office 2016
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