Outlook Favorites - Contacts - Microsoft Community


trying set outlook favorites. before add contacts favorites list, have ability click email icon send email right contact. however, once added favorites list, ability goes away , icons become "grayed out". appreciated. thank you!

hi hayley,

to resolve concern regarding outlook 2016, suggest follow steps found on link. office repair link helps detect what's causing issue.

note: please restart device after following steps on link.

get if need further assistance.



Office / Outlook / Windows 8 / Office 2016



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