Trouble Editing Message in Outlook 2016 - Microsoft Community
Office / Outlook / Windows 10 / Office 365 Home
make sure active cursor in message body (click in it) , composing in html format. can't apply formatting when composing in plain text format.
when original message in plain text, you'll replying in plain text. change message format, click on "pop out" button (when replying in reading pane) , select format text tab.
Office / Outlook / Windows 10 / Office 365 Home
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