Outlook Android 2.1.138 will not set up account - Microsoft Community


good day

so imagine this. have domain registered abc company, , domain have package host several email accounts @yourdomain.com (i made up...). create several accounts. of accounts, have no problems setting them on android phone, except one. despite accounts being same domain, , hosted on same servers same access credentials etc, 1 particular 1 won't set - on device outlook android.

the company hosting can't find difference between accounts, since hosted on same servers. more over, outlook 2.1.138 have no problem finding , setting of them, except 1 specific one.

the company deleted account , permanantly wiped servers @ request. account re-created , guess what, cannot set up.

"login error. cannot connect server. please check username , password , try again".

i used :port trick specify different ports. resulted in different error, check smtp settings , try again.

of course in case, info entered correct. , again, other emails on same domain, same server, same mx settings, etc, etc, work.

help please...

***post moved moderator appropriate forum category.***



Office / Outlook / Android phone & tablet / Office 365 for business



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