Android OS 5.1 Native Email using O365 cannot send email or replies - Microsoft Community


split thread.

hi,

just update :

if use outlook app on samsung galaxy s4 os 5.x.x not able see pin change policy on device i.e. test device able send emails if pin has been set expire.

any suggestion on appreciated

thanks,

manoj

hi manoj,

let know type of outlook app using: (owa android, outlook android or the built in android email app). 

also please provide following information understand scenario:

1. outlook app version details.

2. android os version details.

3. screenshot details regarding “i not able see pin change policy on device”.

4. detailed activesync device mailbox policy set on android, can involve admin if not know details.

looking forward updates.

best regards,

ruel



Office / Outlook / Android phone & tablet / Office 365 for business



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