outlook 2016 (office 365) add-in not displayed with a - Microsoft Community


we have custom add-in used our business. looks @ data in email body , attachments , allows select attachments system based on text in email body.

this displayed in email per image 2 (app name).

a digitally signed email red ribbon (image 1) comes in , entire row of add ins disappear. 

what need have @ least our add-in appear? there kind of 'readonly' signature add-in i'm not going modify you??
i've read older articles certificate detection , forward original recipient remove certificate.

i wondering has been addressed in newer version?

what need have @ least our add-in appear , working these types of emails?

image 1 (red ribbon)

image 2.



Office / Outlook / Microsoft Office Programming / Office 2016



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