Outlook 2016 Something went wrong and your search couldn't be - Microsoft Community


recently in outlook 2016, when search across mailboxes, results see error:

"something went wrong , search couldn't completed."

the timing of seemed happen shortly after windows update performed.  in several years i've never seen error happened.  initially, couldn't search results @ all.  so followed steps clear , rebuild outlook search index found instructions online.  so started getting results again, still messages appears twice @ top above results.

so had several archive folders open, closed them all.

i went , clicked on each of 4 email accounts have (top level of folder hierarchy) , did search, none of generate error message.  it comes when select "all mailboxes" when search.

3 of accounts imap, 1 exchange (outlook.com) account.  i deleted outlook.com account, removed .ost files , re-added account.  that made no difference.

any ideas how rid of error - unfortunately doesn't same account/folder generating error messages makes difficult troubleshoot such limited information.  

recent issue search not working has been added issue #5 in topic, https://support.office.com/en-us/article/outlook-known-issues-in-the-june-2017-security-updates-3f6dbffd-8505-492d-b19f-b3b89369ed9b.  fix release 6/27 via windows updates.  posted workaround use slower outlook built-in search if search not usable.  


Office / Outlook / Windows 10 / Office 2016



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