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split thread.

i have same problem. have tried recommended below , it's not fixed. running os x el capitan 10.11.6

hi rl_1986,

may know outlook 2016 mac version using? latest update? please provide detailed information this.

please try troubleshoot issue via creating new profile. reference: manage profiles in outlook 2016 mac

if troubleshooting steps above doesn't solve problem, try check issue via creating new mac user profile , performing clean install latest outlook 2016 mac application program see whether problem still occurs.

note: if have local data not present on cloud/server. in case, recommend backup/export data outlook file (.olm) before creating new outlook profile.

best regards,
shyamal


Office / Outlook / Mac / Office 2016 for Mac



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