Update to Outlook 15.35 for Mac (170610) not displaying HTML - Microsoft Community


hi there.

i have subscription office365 business , use outlook email.

i using mac os 10.12.5

up patching latest update (15.35 mac (170610)) - see attached pic 1 - outlook working perfectly.

with update, lot of saved messages appear "?" instead of correct characters - see attached pic 2. i've noticed if copy , paste text message full of "?" new email formatted html displays properly.
biggest problem cannot send new emails attachments. regardless of size , type. looping error message - see attached pic 3. can still send , receive emails no attachments it's not email account @ fault. restarting doesn't help. have latest version of outlook. problem. it's upgrade outlook. please help!!!

hi mark,

good hear "?" issue has been fixed. 

for attachment issue, have confirmed whether outlook 2016 mac can upgraded? if so, may try crerating new profile outlook 2016 mac or re-installing client. note: data before creating new profile or re-installing client.

if issue persists, please post thread details in our forum avoiding confusion here (the original "?" issue has been resolved) , getting dedicated help. appreciation on understanding. 

regards,

alan



Office / Outlook / Mac / Office 365 for business



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