email will not delete - Microsoft Community


using office 365 business premium on windows 10 machine.  i use outlook 2016 view email, provided through private domain through exchange.  after delete email started noticing in inbox in couple of days.  i kept deleting same emails , have 8-9 of same email in deleted items.  for whatever reason, cannot move email out of inbox.  does have suggestion on setting missing?

i talked office 365 tech yesterday , mentioned of checks have come on side.  however, there 3 mx entries on our domain, believes acting backup server.  when item deleted on pc, phone or tablet backup server repopulates it.  i working our domain host resolve 2 unnecessary mx records.

thanks,

toby



Office / Outlook / Windows 10 / Office 365 for business



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