Windows 10 Creators Update & Outlook 2016 Not Responding - Microsoft Community


after windows updated me to windows 10 creators update, outlook 2016 started "not responding" on start-up.

i have tried every step in article:

https://support.office.com/en-us/article/outlook-not-responding-stuck-at-processing-stopped-working-freezes-or-hangs-5c313d04-64af-4441-82d2-44e5a43eee5a

i have 22 email accounts, of them imap.

i can in using "/safe" mode, , have disabled add-ins, etc.  like mentioned, did steps in above link.

the new outlook profile create has 1 email account (still imap), crashes (not responding) after while when try open email, or scroll through emails (with preview on).

any ideas?

thank you.

(p.s. i'm .net c# developer 25+ years in it, i'm not novice user)


hello,

let's outlook sorted. to check if configuration error causing issue, suggest download , run office configuration analyzer tool (offcat). tool provides detailed report of installed office programs , highlights known problems.

are using malwarebytes on computer? after updating windows 10 creators update , malwarebytes installed, may experience crashes office. malwarebytes released fix in latest beta version of malwarebytes v. 3.1.0.1716. more information , download version, visit https://forums.malwarebytes.com/topic/200230-malwarebytes-version-310-beta-available-for-download/.

keep updated on status of issue, , glad assist further.



Office / Outlook / Windows 10 / Office 2016



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