Mac-produced Outlook signature not reproducing properly on a PC - Microsoft Community


i produced email signature on mac looks fine when send mac. when send pcs work, fonts appear wrong , font sizes etc wrong.

i created signature in word , copied , pasted outlook signature in preferences.

i sent test email co-worker noted looked wrong. when sent beck me, original email sign off looked wrong on mac too.

any suggestions?

hi paul,

 

from description, signature looks fine in outlook, , recipients received wrong format signature. if there misunderstanding, please correct me.

 

first may check whether send email html format:

when send email, click options in ribbon, slide format html.

 

then check signature in original email in sent items folder of outlook, see whether right.

if not, make sure signature set in preference right.

 

to further troubleshoot, need collect following information:

  1. a screenshot of signature in preference.
  2. drag original email , problematic email desktop, , send file via pm.
  3. send word file created signature via pm.
  1. the version of outlook. (click outlook in taskbar> outlook)

 

regards,

hans



Office / Outlook / Mac / Office 2011 for Mac



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