hello.
in outlook there way prevent users deleting email in shared email box?
if not is there way create alert in outlook to notify user prior deleting email? i've have a few users have personal inbox , shared inbox. trying prevent users deleting emails in shared inbox; however, didn't see setting in outlook restrict deletion of emails. if email deleted in shared inbox, email moved deleted folder on personal users inbox instead of shared inbox. can change setting somewhere?
hi grace,
yes can prevent them deleting mails. here steps:
1. don’t grant user “full access”permission. grant related folders’ permission in next steps.
2. log in 1 user’s owa have full access permission shared mailbox, click icon , choose “open mailbox”, type shared mailbox’s name such shared.
3. right click primary account name of shared mailbox , click “permission”.
4. add user such user10 “folder visible” access , save.
5. right click inbox folder or other folders need prevent being deleted items, choose “none” under delete access option.
6. then, let user10 use outlook client, click file>account settings>double click primary account>more settings>advanced>add, type name of shared mailbox, choose use exchange cache mode , download shared folders.
7. user10 see shared folders , cannot delete mails in specific folders have grant permissions.
thanks,
alison
Office / Outlook / Windows 10 / Office 365 for business
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