Cannot search "Search Folders" in Outlook 2016 - Microsoft Community


after recent update cannot search subfolders within search folders. 

i am using office 365 exchange online through godaddy(ost file) .

the error message went wrong , search couldn't completed.  in event log event id 36:

log name:      application
source:        outlook
date:          6/20/2017 10:23:56 am
event id:      36
task category: none
level:         warning
keywords:      classic
user:          n/a
computer:      barbaralenovo.xxxx.local
description:
search cannot complete indexing of outlook data. indexing cannot continue c:\users\xxx\documents\outlook files\archive.pst (error=0x81404005). if error continues, contact microsoft support.
event xml:
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <system>
    <provider name="outlook" />
    <eventid qualifiers="32768">36</eventid>
    <level>3</level>
    <task>0</task>
    <keywords>0x80000000000000</keywords>
    <timecreated systemtime="2017-06-20t14:23:56.306642600z" />
    <eventrecordid>45602</eventrecordid>
    <channel>application</channel>
    <computer>barbaralenovo.xxxx.local</computer>
    <security />
  </system>
  <eventdata>
    <data>c:\users\woodsbac\documents\outlook files\archive.pst</data>
    <data>0x81404005</data>
  </eventdata>
</event>

outlook indicates indexing complete (under search tools -> indexing status).

i went through article: https://support.microsoft.com/en-us/help/2769651/outlook-search-returns-no-matches-found

sfc /scannow returned no errors.  have reconfigured , rebuild index on computer.

temp folders have been empty , logging has been enabled on outlook.

let me know if want log files.

thanks,

larry

if seeing error below when searching issue caused june window security updates.  windows team has developed fix , ship in windows updates on 6/27.  

since security update don't recommend removing them understand if need search working.  

kb4022719 in windows 7

kb4022726 in windows 8.1 
kb4022715 in windows 10 
kb4022725 in windows 10  

we have added issue document track it, https://support.office.com/en-us/article/outlook-known-issues-in-the-june-2017-security-updates-3f6dbffd-8505-492d-b19f-b3b89369ed9b?ui=en-us&rs=en-us&ad=us.  



Office / Outlook / Windows 10 / Office 365 for business



Comments

Post a Comment

Popular posts from this blog

message deleted by transport agent, event: LED=550 4.3.2 - Microsoft Community

i waiting email verification code *** email address removed privacy *** after signing visual studios account. have run message trace see why email not being delivered , given following message: led=550 4.3.2 queue.transportagent; message deleted transport agent i have looked error , saying message being stuck in queue, resolve unfreeze queue. however, in order need exchange toolbox or exchange management, no longer exists office 365 since eac came about. yet haven't found queue viewers in eac can manage , unfreeze queue.   my spam filter set @ 'bypass spam filters'. have whitelisted domain, , have set connection filter allows ip address domain come through. however, after running message trace, email still being dropped. any insight on why happening?  thanks hi suean-work, according description, have try many settings on side. confirm again ‘bypass spam filters’ settings. did mean have c
Read more

Microsoft Office Exchange Error message - Microsoft Community

Image
received message when trying send email few users outlook desktop client  i checked of users , of them received emails others did not  working within wireless environment in office  any great thank in advance  your message did not reach or of intended recipients.         subject:  fw: panther: hold working sessions gt/rightpont       sent:     6/9/2017 11:26 am   the following recipient(s) cannot reached:         dax scott on 6/9/2017 11:26 am       giulia sergi on 6/9/2017 11:26 am       kia horton on 6/9/2017 11:26 am       micah swigert on 6/9/2017 11:26 am       rob hendricks on 6/9/2017 11:26 am       sarah wallace on 6/9/2017 11:26 am       shannon bailey on 6/9/2017 11:26 am       shay depies on 6/9/2017 11:26 am             message not sent. client operation failed. try sending message again later, or contact network administrator.   __________________________________________________   diagnostic info
Read more

Outlook Rules not Running Automatically - Microsoft Community

i have 3 rules in outlook 2013 installation set when email arrives check words in body, subject or header.  the rules not seem run automatically.  when run rules manually seem work fine.  i've had problem quite while.  recently, created new outlook profile did not fix issue.  i went , changed srs file srs.old did not fix either. please provide me suggestions fix. hi neil, in order isolate issue, we'd following information: have made recent changes or applied update device prior issue? which email account using? personal email account or work email account? for initial troubleshooting, suggest deleting rules , create again. this, may refer article below: manage email messages using rules looking forward response. Office / Outlook / Windows 10 /
Read more