Outlook 2016 draft auto-save causes Outlook to crash - Microsoft Community


about 1 in 5 of emails compose end crashing outlook, appears when tries save draft. i'm not writing complex emails or attaching anything, replying multiple people reply all, typing text, , outlook turns grey , restarts. 

specific steps:

environment - outlook 2016 on 365 exchange , windows 10

1. on 2nd display outlook running , click reply on email

2. click pop-out , begin typing email on primary display

3. @ point while drafting, believe after time divisible 3 minute draft save, draft save fails , outlook says must restart. 

4. draft @ least 3 minutes old or have no draft if crashed on first draft save

at point draft doing more harm good, silly.

hello,

we know more happened. kindly answer following questions:

  • when did concern started happening?
  • what version of office 2016? (home, professional, or business)
  • do encounter same concern when running outlook in safe mode?
  • have performed troubleshooting steps?


Office / Outlook / Windows 10 / Office 2016



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