the search feature does not work in my "contacts" file? - Microsoft Community


when select (any) of "my contacts" files (i have three) , search (anything) results "zero" - search not find anything? happens in of 3 files, it's lists empty. have hundreds of entries in each 1 of 3 files?  

if sending "new email" - , selecting email address from address book - contacts come know in there somewhere.

but if click on "contact" icon @ bottom of outlook, shows contacts (three files), if enter in search contacts field @ top right of page can not find anything? no names - nothing? though on same page shows contacts! search feature has been turned off somehow? try same thing on other computer , works expected - finds works entered "notes" in each contact.

can this?

***post moved moderator appropriate forum category.***

hi bruce,

we'd need more information identify cause why issue happening. please provide following:

  • are using outlook.com web app or office outlook?
  • have made recent changes or received update before issue occurred?
  • are getting error messages?
  • please provide screenshot showing concern.

we'd appreciate additional information may provide.



Office / Outlook / Other/unknown / Office 2016



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