Outlook won't accept login - Microsoft Community


when launch outlook on laptop, cannot access 365 email account.  it asks me type in password , when following error message:

sorry can't make update because there problems account outlook.  to fix account, try signing in again.

this domain set godaddy.  

hi

i had similar issue.

outlook 2016 mac working fine on mac issue started in december (2016)

i had follow step make work again:

  1. make sure have quitted outlook , other office apps. go keychain access
  2. search “exchange” under login –> items , delete everything 
  3. search “office” , delete everything 
  4. search “adal” , delete  
  5. launch outlook 




Office / Outlook / Mac / Office 365 for business



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