split thread.
i wanted chime in on this.
whenever send e-mails using latest outlook 15.33 , view them anywhere outside of outlook (i.e. gmail, inbox, ios mail), fonts displayed times new roman.
since working on , suspect issue editor, please consider double paragraph spacing issue. when reply e-mails, paragraph spacing set double on recipient side. notice when receive answers replies.
thanks, hoping quick fix :-)
hi littleluk,
to better understand issue, please provide following information further troubleshoot:
1.) the detailed outlook mac version, example 15.30 (170107). , detailed mac os version, example macossierra version 10.12 (16a232)
2.) ios version details of iphone. , detailed version of iphone mail app (ios mail).
3.) regarding “double paragraph spacing”, please provide screenshots examples.
4.) try sending different fonts , check if still shows times new roman on recipient.
5.) issue occur if change font format plain text format in outlook mac.
looking forward updates.
best regards,
ruel
Office / Outlook / Mac / Office 2016 for Mac
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