Tasks in O365 Planner are disappearing - Microsoft Community


hi have plan set our controlled documents library.

however, when go planner , search (using ctrl+f there's no search facility in planner, that's matter) tickets, notice quite few of them missing!!  i know i've created them because spreadsheet marked such , happens user error.  is there anyway check, find out (if any) has deleted these tickets?

i know planner has limit of 250 items per plan i'm way below this!!

any can give welcome.

regards

j

(another quick point, why planner not listed in category choices below??)


hi joolsd,

 

based on description, can't see created tasks in planner.

 

first, i'd let try followings check result:

  1. clear browser cache.
  2. start browser in private mode.
  3. change different browser.

 

if problem persists, i'd confirm following information investigation:

  1. does problem happen other plans? can create tasks under new plan check it.
  2. do other people in organization have same problem?
  3. can share more details "it happens user error"? please share screenshots understand situation better.
  4. a screenshot of "planner not listed in category choices below".

 

regards,

joanne



Office / Project / Windows 10 / Office 365 for business



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