550 5.7.705 Access denied, tenant has exceeded threshold - Microsoft Community


am having issues sending mail.

it bounces error.

550 5.7.705 access denied, tenant has exceeded threshold

hi copa,

 

you can send 30 messages per minute, send 10,000 recipients per day , send 500 recipients @ once. please check if have surpassed recipient , sender limits. more detailed information, please click link: https://technet.microsoft.com/en-us/library/exchange-online-limits.aspx.

 

also dig further issue, please provide following information:

1. entire ndr (non-delivery report).

2. tenant information.

3. sign in eac (exchange admin center) admin, navigate mail flow > message trace, create new trace below , send full screenshot of search results. (note: in box sender, select problematic email address.)

 

 

to protect privacy, have sent private message collect requested information above. can click following link access pm.

https://answers.microsoft.com/en-us/privatemessages/list

 

regards,

aaron



Office / Outlook / Other/unknown / Office 365 for business



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