Duplicate emails to multiple inboxes - Microsoft Community


i moved verizon.net outlook.com.  i receiving emails 2 separate verizon.net emails 1 consolidated inbox on outlook in office365 on mac desktop.  when created new outlook accounts created sub inbox each email address, identified user name. no problem, can still 1 consolidated view on inbox.  however, email addressed 1 email address delivered both account name sub inboxes.  thus have duplicate email addresses.  the problem if delete one, both disappear.  i have checked accounts, identified. can think each account has both email addresses associated, dont know go check this. or perhaps else.  help anyone? 

hi danb17,

better you, i’d confirm following information @ first:
1. how many accounts did set in outlook 2016 mac client currently? type of accounts they? there connections between them?
2. ‘receive emails 2 separate verizon.net emails 1 consolidated inbox on outlook’, how did set achieve this? via setting forwarding on verizon.net accounts or other methods?
3. regarding following scenarios, it’s appreciated can provide relevant screenshots our better understanding:
1) ‘i can still 1 consolidated view on inbox’
2) ‘an email addressed 1 email address delivered both account name sub inboxes.’
3) ‘i have checked accounts, identified.’

thanks,
sam


Office / Outlook / Mac / Office 365 Home



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