Email sending error, need help to fix - Microsoft Community


i have windows 10 along office 365 small business (version 16) , having trouble sending email. not part of microsoft exchange not use this. our company uses specific domain (removed moderator protect privacy) emails, domains hosting hosting company , have control of these domains (email accounts, etc.) thru cpanel. 

with being said, error below not happen email addresses send or emails being sent to, email addresses send (via. removed moderator protect privacy) when checked make sure blacklist, domain not on can find out.

so there can fix error?

***************

from: system administrator
sent: friday, january 22, 2016 8:38 am
to: tom nelson
subject: undeliverable: offer on 2438 homestead lane worland wyoming

your message did not reach or of intended recipients.

      subject:     re: offer on 2438 homestead lane worland wyoming

      sent:  1/22/2016 8:38 am

the following recipient(s) cannot reached:

      *** email address removed privacy ***' on 1/22/2016 8:38 am

            550 uribl domains found: bit.ly.

************

thanks,

buddy rangel

hi buddy rangel,

better understand situation, i’d collect following information:
1. since ‘not part of microsoft exchange’, may confirm if recipient cannot receive emails using office 365?
2. have sent private message collect entire bounced message further analysis. here link access private message:
https://answers.microsoft.com/en-us/privatemessages/list
3. ‘the error below not happen email addresses send or emails being sent to’, there similarities between affected senders or recipients?
4. use affected account send emails email account outlook.com account without problem?

regards
sam


Office / Outlook / Windows 10 / Office 365 for business



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