Unable to sync contacts on my android phone - Microsoft Community


i have seen many people complaining sync issue. have been using active sync since long, because of have long phone contacts in age of jesus christ.

still have 2 phones same email id, storage information confirms 1999 contacts @ server less.

your services has stared decline; pls fix asap 

***post moved moderator appropriate forum category.***

hi,

in order isolate issue, we'd following information:

  • are using exchange server?
  • have made changes or applied update device prior issue?
  • what happened when tried sync contacts? getting error messages?
  • if possible, please send screenshot showing issue you're experiencing in outlook.

looking forward response.



Office / Outlook / Android phone & tablet / Office Mobile apps



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