Trying to mark mail as not junk produces error "The operation - Microsoft Community


this started recently, when try mark email in junk folder not junk.

i have no idea why happening.

does have suggestions?

thanks,

mike

hi michael,

we need more information identify why getting error when trying mark email junk.please provide following:

  • which windows 10 version , build using? know windows operating system using, click here.
  • have made recent changes or received update before encountering issue?
  • is office suite updated?
  • are using macro or add-ons?
  • have tried running outlook in safe mode?
  • what troubleshooting steps have tried far?

we'd appreciate additional information may provide.



Office / Outlook / Windows 10 / Office 365 Home



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