Email not working - Microsoft Community


can shed light on this. i've contacted outlook several times in mobile app , have not resolved anything. 9 times out of ten when log hotmail via laptop error

-clientid: 2e0c8d22b98b48e49dbf2ba505677d55  request-id: 07a5bbf7-1436-42ec-b4c4-07bdfaa5f6df  x-owa-error: microsoft.exchange.data.storage.wrongserverexception  x-owa-version: 15.1.1061.21  x-feserver: syxpr01ca0102  x-beserver: ty1pr04mb0878  date: 5/4/2017 4:29:03  innerexception: microsoft.mapi.mapiexceptionwrongserver

i've tried fix problem , it's driving me crazy i've had email 10 years , use work. 

when log on mobile app this

***post moved moderator appropriate forum category.***

hi jim,

know more information troubleshoot concern. kindly provide answers questions below:

  • what make , model of mobile device?
  • which version of outlook using?
  • can tell how outlook configured? using pop, imap or exchange?

we keen on hearing regarding matter.



Office / Outlook / Android phone & tablet / Office Mobile apps



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