outlook 2016 not loading up - Microsoft Community


the past week every time try start outlook little blue box there of sudden box open saying "microsoft outlook has stopped working" closes , box opens "a problem caused program stop working correctly. windows close program , notify if solution available" have click "close program" button.

this frustrating run small business , if need "send file email" wont let me , have had activate mail program on pc , add email accounts

i have done run outlook in safe mode , think did --- nothing came when tried load again still got error boxes. have done online repair still not fixed.

hi gaynor,

there reasons behind concern corrupted application, software conflict, add-on concerns , such. isolate concern more precisely, please provide more information:

-     screenshot of blue box see.

-     how long has been going on?
-     there changes made pc prior concern?

for now, repair office application then, update office 2016.

note: restart pc after repairing office application changes take effect.

don't hesitate update if need further assistance.

best regards,



Office / Outlook / Windows 10 / Office 365 Home



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