Outlook 2013 stops working when computer connected to internet - Microsoft Community


i need help, please.  i have been running office 2013 on win 10 time now.  a few days ago when tried start outlook 2013, starts loading, following error message appear: "microsoft outlook has stopped working - windows checking solution problem"; "microsoft outlook trying recover information"; "microsoft outlook has stopped working - problem caused program stop working correctly. windows close program , notify if solution available".  program closed.  

however, problem not happen if computer not connected network (no internet); in case, outlook completes initialization, email folders seem intact, of course, error messages generated since outlook cannot connect internet retrieve mail.  

configuration;  i run outlook both connected corporate exchange server , retrieving multiple pop , imap email accounts - 15 accounts in all; been doing on year.  

what have tried:  

  1. run in safe mode;
  2. checked add-ons; skype not installed.due problems, apparently.
  3. outlook repair thru control panel , installation disk;
  4. deleting srs file; system creates new file;
  5. archiving email accounts ensure smaller sized set of email pst files;
  6. temporarily renaming of larger pst files outlook doesn't see them;

what have not done: uninstall , reinstall outlook.   hoping might have suggestions before reinstall.  thank ides, , happy new year!!   brice

hello brice,

we suggest start outlook in safe mode check if still encounter same issue.

  1. you should close outlook.
  2. launch typing outlook.exe /safe in start box , press enter.
  3. close outlook application , relaunch normally.

check , install windows , office latest updates. check on link know more information on how can office  2013 updates.

if issue still persists, suggest repair outlook data files.

your reply important ensure assist accordingly.

regards.



Office / Outlook / Windows 10 / Office 2013



Comments

Post a Comment

Popular posts from this blog

Outlook Rules not Running Automatically - Microsoft Community

i have 3 rules in outlook 2013 installation set when email arrives check words in body, subject or header.  the rules not seem run automatically.  when run rules manually seem work fine.  i've had problem quite while.  recently, created new outlook profile did not fix issue.  i went , changed srs file srs.old did not fix either. please provide me suggestions fix. hi neil, in order isolate issue, we'd following information: have made recent changes or applied update device prior issue? which email account using? personal email account or work email account? for initial troubleshooting, suggest deleting rules , create again. this, may refer article below: manage email messages using rules looking forward response. Office / Outlook / Windows 10 / ...
Read more

message deleted by transport agent, event: LED=550 4.3.2 - Microsoft Community

i waiting email verification code *** email address removed privacy *** after signing visual studios account. have run message trace see why email not being delivered , given following message: led=550 4.3.2 queue.transportagent; message deleted transport agent i have looked error , saying message being stuck in queue, resolve unfreeze queue. however, in order need exchange toolbox or exchange management, no longer exists office 365 since eac came about. yet haven't found queue viewers in eac can manage , unfreeze queue.   my spam filter set @ 'bypass spam filters'. have whitelisted domain, , have set connection filter allows ip address domain come through. however, after running message trace, email still being dropped. any insight on why happening?  thanks hi suean-work, according description, have try many settings on side. confirm again ‘bypass spam filters’ settings. did mean have c...
Read more

Microsoft Office Exchange Error message - Microsoft Community

Image
received message when trying send email few users outlook desktop client  i checked of users , of them received emails others did not  working within wireless environment in office  any great thank in advance  your message did not reach or of intended recipients.         subject:  fw: panther: hold working sessions gt/rightpont       sent:     6/9/2017 11:26 am   the following recipient(s) cannot reached:         dax scott on 6/9/2017 11:26 am       giulia sergi on 6/9/2017 11:26 am       kia horton on 6/9/2017 11:26 am       micah swigert on 6/9/2017 11:26 am       rob hendricks on 6/9/2017 11:26 am       sarah wallace on 6/9/2017 11:26 am    ...
Read more