Configuring Office 2016 to Send/Receive Existing E-mail Account - Microsoft Community


i have office 2016 , attempting have e-mail at&t/yahoo! available when use outlook.  uninstalled , reinstalled office , followed instructions manually setting e-mail in outlook.  display indicated had sent test message.  when close window, message:

an unknown error occurred, error code 0x8004011d.

i can click cancel, next repeats above process.  use outlook retrieving e-mail.  there way eliminate error?

hello,

regarding concern, following try , fix issue:

  • check system integrity:
  1. run command prompt administrator.
  2. type in cd/ , press enter/return key.
  3. type in sfc /scannow , press enter/return key.

the system take time scan. issues found fixed automatically.

restart machine after scan done , try adding email accounts in again.

  • disable installed third party antivirus software , try adding email accounts.

let know outcome.



Office / Outlook / Windows 10 / Office 2016



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