Junk mail not getting processed - Microsoft Community


lately i've been getting larger amount of junk mail usual. wouldn't problem except they're coming inbox in outlook 2016. still shunted junk mail fair proportion of them wind in inbox.

what's more puzzling oftentimes when right click on 1 of them , choose junk > block sender, nothing happens. email supposed moved junk mail folder doesn't.

so i'm wondering why:

1. large proportion of junk mail isn't getting classified such automatically

2. telling outlook it's junk doesn't move email junk mail folder.

any ideas on either issue?

thanks,

jonathan

***post moved moderator appropriate forum category.***

by default, junk email filter turned on , protection level set low. level catches obvious spam. if using hotmail, can still steps provided accessing hotmail account through web browser. if wish configure outlook 2016, may refer these references:

use junk email filters control messages see

update outlook 2016 junk email filter

these references protect our account more junk or spam emails.

feel free post if need further assistance.



Office / Outlook / Other/unknown / Office 2016



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