Office for Mac, specifically Outlook - Microsoft Community


have new macbook air. loaded office 2011 mac , office 2016 mac. operating system has been updated 10.12.4. outlook 2016 not open @ all. outlook 2011 crashes in less 1 minute every time open it. not case on old air, 2010 updates 10.12.4. running outlook 2011 fine. idea may causing crash of outlook 2011 program on new air? idea why outlook 2016 won't open on either computer?

hi golde,

generally, office client not opened may related incompatible between mac os , office suites. fix it, please try upgrading office 2011 suites , office 2016 suites latest , check if issue persists.

to office update, please follow steps below:

  1. open office application.
  2. make sure mac has working internet connection.
  3. go menu , choose check updates.
  4. let autoupdate check , install updates.
  5. restart mac.

if issue still exists, i’d collect following information better understand situation:

  1. the detailed version of office mac 2011 , 2016 version. can open 1 of office suites word it.
  2. the complete crash log of outlook mac 2011. please click "more information" when outlook crashes again , send log file via private message.
  3. is there error message when open outlook mac 2016 client?
  4. do other apps (like word, excel) works fine?


thanks,

gary 



Office / Outlook / Mac / Office 2011 for Mac



Comments

Post a Comment

Popular posts from this blog

Outlook Rules not Running Automatically - Microsoft Community

i have 3 rules in outlook 2013 installation set when email arrives check words in body, subject or header.  the rules not seem run automatically.  when run rules manually seem work fine.  i've had problem quite while.  recently, created new outlook profile did not fix issue.  i went , changed srs file srs.old did not fix either. please provide me suggestions fix. hi neil, in order isolate issue, we'd following information: have made recent changes or applied update device prior issue? which email account using? personal email account or work email account? for initial troubleshooting, suggest deleting rules , create again. this, may refer article below: manage email messages using rules looking forward response. Office / Outlook / Windows 10 / ...
Read more

message deleted by transport agent, event: LED=550 4.3.2 - Microsoft Community

i waiting email verification code *** email address removed privacy *** after signing visual studios account. have run message trace see why email not being delivered , given following message: led=550 4.3.2 queue.transportagent; message deleted transport agent i have looked error , saying message being stuck in queue, resolve unfreeze queue. however, in order need exchange toolbox or exchange management, no longer exists office 365 since eac came about. yet haven't found queue viewers in eac can manage , unfreeze queue.   my spam filter set @ 'bypass spam filters'. have whitelisted domain, , have set connection filter allows ip address domain come through. however, after running message trace, email still being dropped. any insight on why happening?  thanks hi suean-work, according description, have try many settings on side. confirm again ‘bypass spam filters’ settings. did mean have c...
Read more

Microsoft Office Exchange Error message - Microsoft Community

Image
received message when trying send email few users outlook desktop client  i checked of users , of them received emails others did not  working within wireless environment in office  any great thank in advance  your message did not reach or of intended recipients.         subject:  fw: panther: hold working sessions gt/rightpont       sent:     6/9/2017 11:26 am   the following recipient(s) cannot reached:         dax scott on 6/9/2017 11:26 am       giulia sergi on 6/9/2017 11:26 am       kia horton on 6/9/2017 11:26 am       micah swigert on 6/9/2017 11:26 am       rob hendricks on 6/9/2017 11:26 am       sarah wallace on 6/9/2017 11:26 am    ...
Read more