Outlook crashes on my Mac - Microsoft Community


hey ms!

my outlook crashes on mac.. sad times :(

process:               microsoft outlook [679]
path:                  /applications/microsoft outlook.app/contents/macos/microsoft outlook
identifier:            com.microsoft.outlook
version:               15.30 (15.30.17010700)
code type:             x86-64 (native)
parent process:        ??? [1]
responsible:           microsoft outlook [679]
user id:               366587170

date/time:             2017-02-09 09:39:21.031 +0000
os version:            mac os x 10.12.3 (16d32)
report version:        12
anonymous uuid:        91cb3ee3-7e9c-43f1-5e71-6b54e5c6f29c


time awake since boot: 250 seconds

system integrity protection: enabled

crashed thread:        0  dispatch queue: com.apple.main-thread

exception type:        exc_crash (sigabrt)
exception codes:       0x0000000000000000, 0x0000000000000000
exception note:        exc_corpse_notify

application specific information:
abort() called
*** error object 0x60800020d9c0: invalid pointer dequeued free list

can please help?

hi snoopstert,

 

thanks reporting issue. better understand situation, i’d confirm following information:

  1. when issue occur? outlook crash when start outlook or new emails arrives?
  2. the entire crash log.

 

to protect privacy, have sent private message collect crash log. please click link below access it.

https://answers.microsoft.com/en-us/privatemessages/list

 

thanks,

chris



Office / Outlook / Mac / Office 365 for business



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