Nothing goes to my Outlook junk folder - Microsoft Community


my office has business 2013 outlook version. small there no whiz here. periodically messages "your folder spam contains 1 new message." there brief summary of sender below message. body of message not make junk e-mail folder. nothing does, though junk e-mail options says no automatic filtering. in addition, don't have checked in window permanently delete suspected junk e-mail instead of moving e-mail folder. adding senders blocked spam filter to safe senders list want able check blocked emails. in advance, thanks.   

***post moved moderator appropriate forum category.***

sorry. found out problem spam filter of our internet provider. matter has been resolved.


Office / Outlook / Other/unknown / Office 2013



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