Direct Line and General Numbers - Microsoft Community


often nowadays, contact has direct line , general phone number through receptionist @ office.

i know outlook contacts offers option of work 1 , work 2 phone numbers.  however, forget whether set work 1 or work 2 direct dial line.  is there way, instance, make work 2 specify direct dial number? i.e. instead of drop down option being "work 2" says "ddi" or similar?

hopefully can done without losing of current contact information.

not option, use work1 primary #


Office / Outlook / Windows 10 / Office 2016



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