Folder structure and files are not in folders after upgrade to 2016 - Microsoft Community


i've been trying our support folks (who paid troubleshoot) me cannot understand problem.

we migrated 2016 office automatically.  outlook client , outlook web application have same email structure, when upgrade happened have numerous lost file folders recovered, , 2 major folders work has been moved empty.  not know if emails lost (i don't think so), search doesn't work @ all, , emails 2013 2016 it's not small task repopulate folders, , know nothing lost.  important work / litigation files, wnat structure , emails way were.

i not have *.pst file recover why don't think lost---

i have ost file july (we migrated 2016 on november 21).  have *nst file 12/28/2016.

any ideas if can use old ost file @ file structure prior upgrade , show technicians this?

any ideas?

i having trouble documents being read no matter how many times set option have files no that!



Office / Outlook / Windows 10 / Office 2016



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