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as prefers check email @ set times during day, have deliberately disabled notifications outlook on ios. however, app has started display alert encouraging me turn on notifications. @ least once day when first open app.  this infuriating. there way can make stop? Office / Outlook / iPhone & iPad / Unknown/other

hi, i imported personal gmail calendar outlook calendar, it's not rendering how , it's creating duplicates, i'd remove/disconnect can't seem figure out how. appreciated! i'm using outlook 365 , on mac , added via web version of calendar, not desktop app. thanks! meryl ***post moved moderator appropriate forum category.*** hello meryl, thank update. based on experience, not feasible undo importing events in outlook web app. may need delete duplicated events manually. suggest submit feedback "undo" function via link better improve office 365. https://office365.uservoice.com/forums/264636-general/suggestions/18426283-import-csv-file-to-calendar however, there new function in insider fast version of outlook mac. found 2 articles reference: outlook 2016 mac adds support google calendar , contacts https://blogs.office.com/2017/03/01/outlook-2016-for-mac-adds-sup...

for reason, outlook / office 365 has created new archive mailbox called 'archive 1'. in addition original 'archhive' mailbox. outlook (mac , ios) both use newer 'archive 1' mailbox. every other client seems use older 'archive' mailbox.  i cannot rename 'archive 1', nor can delete it. can temporarily delete 'archive' returns archive on non-outlook client. surely there must way single archive folder work across various devices , clients? please me! hi robin, thanks updates. if using exchange protocol, since you have deleted folder in outlook windows, sync happen automatically client sever server client. folder disappear outlook mac client. if still persists, i suggest that  you move emails in “ archive ” folder “ archive 1 ” folder. after that, can delete “ archive ” folder , change “ archive 1 ” folder name “ archive ”. for question"  why n...

split thread. i having issue. have 1 installation of office 2016 mac. user previously ran office 2011, upgraded week ago try , fix issue. ever since then, roor: 5.7.8 bad username or password (authetication failed) when using outlook 2016. two-factor authentication appears turned off. could issue apple, though only became issue when upgraded office 2016. maybe co-oincidence? hello revservtech, try enabling two-factor authentication of email account in website of mailbox. generate app password, use password set mailbox in outlook mac 2016. if issue still persist, please let me know version number of outlook mac such 15.35 170610 , type of email account using. ( office 365, exchange server accounts, outlook.com, hotmail.com, , live.com or gmail, yahoo etc.) best regards, alison Office / Outlook / ...

hey everyone! does know why when add account outlook application on macbook, calendar sync calendar on outlook.com account. won't sync calendar other email services, such gmail example. does know why? thank in advance! :d it’s unfortunately known limitation. outlook syncs calendars accounts using exchange , not be able sync contacts or calendar events caldav , webdav account (gmail, icloud, etc.). these accounts, it’ll emails.   you can send feedback through menu in outlook let ms know that’s feature need , them prioritize development.  corentin   Office / Outlook / Mac / Unknown/other

have business 365 account password set organization. once, fell phishing email , lost password, had reset through admin , works fine. however, since then, every single time went country, cannot access account because keep on asking verification , cannot use sim card when travel. once, lost plane ticket because not access account show them booking code. seriously, why verification through phone? hi ashley， from description, understanding office 365 account has been enabled multi factor authentication (mfa). once enabled, needs ask verification code signing account while network environment changed (here, went country). current solutions should be: 1. contact tour admin disabling mfa office 365 account. 2. make phone used in country getting verification code. for mfa, can refer https://support.office.com/en-us/article/set-up-multi-factor-authentication-for-office-365-users-8f0454b2-f51a-4d9c-bcde...

following update outlook 2013 now:- used open gmail account opens outlook account used open contacts (this computer only) opens contacts i set them original setting, how or find how great. many thanks al hello, to better assist you, may know if outlook.com account added outlook 2013? also, kindly check if gmail account added outlook 2013? we forward earliest response. Office / Outlook / Windows 10 / Office 2013

microsoft office 2016 search functionality missing on office 2013 unable auto search criteria option type in search box in outlook -- see attached image highlighted area do need make setting enable option or discontinued feature office 2016. if yes can share relative microsoft document. hi, to resolve concern, let check search options , see if "when possible, display results query typed" enabled. follow steps below:    1. type words on outlook instant search .    2. once done, go search tab.    3. under search tab, click on search tools , select search options .    4. under search tab, make sure "when possible, display results query typed " enabled. let know how goes. Office / Outlook / Windows 10 / ...

i upgraded outlook 2013 2016 , within few days no longer able use search functions within mail, calendar, contacts, etc.   i did find answer, after trial , error , 3 hours on phone ms, provided clues -- did not appear know i'm tell you. here 4 steps. click start type services.msc in run box locate windows search stop it wait 5 minutes click file explorer highlight c drive click on view check box marked hidden items (if checked, leave alone) click on programdata subdir, microsoft, search, data, applications, windows (say yes permission boxes) delete windows.edb (this index file) close  click start type services.msc in run box locate windows search start it click start control panel indexing options advanced click rebuild (this take while) after this, search within outlook 2016 worked fine me.  ymmv.  good luck! first thing going say, indexi...

message shown:  impossible open outlook 2016 error hello mario, to resolve issue in outlook 2016, click link , follow troubleshooting steps. let know results. Office / Outlook / Windows other / Office 2016

hello, is there way let users see capacity of room, when bookig meeing in outlook online? regards, ari  hi ari-piroozi, no, not feasible this. can check room (mailbox) free/busy information while creating meeting. if have further concern, suggest submit feedback our related team via https://office365.uservoice.com/forums/273494-outlook-and-calendar . many products’ features have been designed/upgraded based on customers’ constructive ideas. appreciate understanding , effort. regards, alan Office / Outlook / Windows other / Office 365 for business

hi everyone, my company outlook automatically deletes "sent items" after 120 days way, among other things, control our mail file sizes.  have created rule places copy of sent mail "safe" folder.  mail in user created folder remains 4 years.  works if send office desktop computer.  mail sent via phone or if remotely login through company vpn not moved "safe" folder. my rule follows: apply rule after send message through specified account , on computer move copy safe folder.  i think issue "on computer only" portion of rule.  pick "through specified account" automatically picks "on computer only",  not let me remove check here. do know how can sent mail regardless if remoted in, on phone or on main account in office gets automatically copied specified folder? thanks suggestions? Office / ...

hi guys, in word have options before exporting file pdf, lets include headings bookmarks. i same in powerpoint creating bookmarks pdf-exports using headings of each chart . where option so? i hope available, cuz when using libreoffice available default. thx in advance , cheers hi p3dr0_,   it not feasible create bookmarks using headings in powerpoint. when click file > export > create pdf/xps document > options, there no create books using option under include non-printing information (see screenshots below).   given situation, i’d invite submit this idea @ our user voice . many features have been designed or upgraded based on customers’ comments.   your understanding highly appreciated. thanks, tina Office / PowerPoint / Other/unknown ...

purchase motion backgrounds presentations , though set playback in ppt 2016 to loop until stopped, not work , video stops looping. can explain why happens backgrounds when settings same? prepare presentations on pc , transfer usb , play through laptop onto multiple screens. don't know if may affect videos. video using? try converting .wmv. Office / PowerPoint / Windows 10 / Office 365 Home

hi, i looking way have resource usage view default the collapsed outline, lists resources instead of resources , of subtasks. can done? pierre pete213 -- in microsoft project, definition of view follows: view = table + filter + group + screen notice outline level not part of definition of view.  because of this, cannot specify resource usage view show resources, task assignments collapsed.  in each individual project, however, can use outline button ribbon collapse of assignments .  apply resource usage view , click select button select every resource , task assignment.  in data section of view ribbon, click outline >  hide subtasks collapse each resource's task assignments see resources. hope helps. Office / Project / Other/unknown ...

since upgraded hotmail account cannot access sweep option hi ann, i understand access sweep option in outlook mac 2011 before upgraded hotmail account. if yes, issue, need confirm following information: to determine if issue related hotmail account, suggest configure hotmail account in outlook mac client see if option available. a screenshot symptom cannot access sweep option. the detailed version of outlook mac 2011. example, version 14.7.1(161129). can check clicking on menu labeled outlook (next apple logo in top left corner of screen)>about outlook. the version of mac os, example, sierra 10.12.3 thanks, amanda Office / Outlook / Mac / Office 2011 for Mac

when composing, message drops down top of screen--it happens fast can't read it, says 'sending progress report' maybe. happens every 15-20 seconds or so. cursor gone , have reset in message. using outlook app mac. thanks **post moved moderator appropriate forum category.** hi dlr5006, firstly, please check outlook mac version in outlook > outlook , make sure it’s date. latest product version should 15.30(170107) @ moment. if issue persists in latest version, i’d collect following information further troubleshooting: 1. if possible, capture video symptom , upload can better understand situation? privacy concern, can provide video via private message below: https://answers.microsoft.com/en-us/privatemessages/list 2. when did notice issue? did occur after recent outlook mac update? 3. identify if it’s account problem, suggest set personal account outlook.com account in affected outlook m...

getting calendar , getting email again. changed imap email.  my system ran 2 years  until oct 2016 ms moved email new server. lost recovered clients not email.  understand outlook 2013 not updated syncing phone , outlook.com. understand 1 folder syncing phone. need move other clients missing outlook.com on line. can issue data of 1 client mixed data of client. such name , photo come phone number not related client. not know calling because phone tells me x when y. address of client else's address. not understand why data mixed latest example found on client not linked anothr. had deleted woman died name linked attorney use often. 1 contact son no longer in people section. reenter have 6500 clients. want know why happening. please respond. hi, let's use article fix sync issue of windows phone. let know how goes. regards. Office / ...

we have issue users using outlook 2013 cant open meeting requests users of outlook 2016. the work around open owa , accept meeting way. it seems reported, no fix, can on there advise, we have exchange 2010 on site. thanks Office / Outlook / Other/unknown / Office 2013

keep on changing spacing after: 6 pt within paragraph dialog box while working on reply or forward, , set default 'all documents based on normalemail.dotm template'. paragraph spacing keep reverting after: 0 pt, , have change every time. cannot find way make setting stay on. hope can me. hi jose, if having issues changing default paragraph spacing in outlook, might due corrupted outlook profile. can re-create profile checking link . let know if need further assistance. Office / Outlook / Windows 10 / Office 2016

have windows 10 laptop , on have microsoft office package comes word, excel, publisher, etc , can open of these taskbar or home screen. microsoft outlook came with microsoft office and working smoothly until month or 2 ago. started not receiving emails , doesn't why. might not able send don't know yet. don't remember doing different on day failed, did and i have looked around on internet see if has had similar problem in past but, haven't been able find has. please may help. within ms outlook, file>account settings>email tab........what name & type shown problem account? and if select account>change>test account settings (if available) error returned? or create new msg, send self.........any error msg? Office / Outlook / Windows 10 / O...

hi, when replying email or sending 1 saved contact, email returned following message. 551 5.7.6 message rejected spam (cm). we using outlook 2010. if send email our server not happen assuming has outlook. how fix please. hi, for better assistance, know more information concern. what email server type set on outlook 2010? pop3, imap or exchange? which email provider recipient using? when did issue occur? are encountering same issue when you  access email through web? are using third-party antivirus on device? regards. Office / Outlook / Windows other / Office 2010

hi all. yesterday received several emails, @ same time, in "sent item" showing declined messages of events (only in march). event/appointments well-scheduled , accepted long time ago, while recurring events. therefore, calendar in march, empty now.   tho can request organizer send me event invitation again, want find out reason problem, , solve in case happens again..maybe in april.  i have looked around on web solutions seems no 1 have had same issues here. can confirm setting in outlook on "auto accept/decline meeting request" works fine, unchecked boxes.  anyone can me please?   spec : outlook - 2013  email - office 365  os - win7 home , business (x64) outlook sync iphone , andriod phone.  ***post moved moderator appropriate forum category.*** hello, it's possible outlook version you're using might outdated or events deleted organizers. to resol...

good morning, i have several calendars have been shared me.  the other day, disappeared.  i still have access them, each person checked , said when try click on names under shared calendars box not check.  i asked them share calendars me again, stated shows shared.  how can fix this?  thank you.  have tested still have access to account by logging in online. possible password issue. those shared calendars need ticked shown also. Office / Outlook / Windows other / Office 2016

i have open ticket microsoft support on this, looking community input well. we're seeing issues emails getting stuck in outbox hour before send. users impacted have mailboxes hosted on microsoft's servers, nothing on-premise them. all emails impacted appear have attachments, size doesn't seem issue. many of them, total attachment size below 1mb. if give hour or so, outbox clears , emails send. we've been able confirm if same email , attachments sent via web portal, emails send without issue. if delete contents of outbox , recompose/send emails, send fine, other times same issue happens. we've seen issue forwarding emails attachments.  i've been able confirm mail flow working fine while emails stuck in outbox (ie, user still receiving emails , can send emails without attachments no problems).  we've tried new mail profiles , new osts, far issue ends coming back. been tricky isolate due sporadic nature of it. t...

hello, we have updated new build o365 pro plus deferred channel , after updating, getting pop-up outlook 2016 every time sent mail or without attachment. message reads as: " the item contains attachments potentially unsafe. recipient using microsoft outlook may not able open these attachments. do want send anyway?" can in stopping message? have search on support article didn't find related this. build: 1701 (7766.2092) current os: win7 please let me know if require further information. regards, yogesh barania. rick, we updating article fast find issues , workarounds,  https://support.office.com/en-us/article/outlook-known-issues-in-the-june-2017-security-updates-3f6dbffd-8505-492d-b19f-b3b89369ed9b?ui=en-us&rs=en-us&ad=us . applicable security update kbs caused problem listed @ top of article.   Office / ...

there way add multiple pictures @ 1 time? hi, you can add multiple pictures powerpoint presentation @ once depending on device. it's best reach out apple support team know how can select multiple files @ once. if option available, can add more 1 pictures in powerpoint. follow these steps: open powerpoint presentation. click on insert . choose pictures . navigate location of pictures add presentation. highlight pictures want add. click insert . let know if have other concerns. regards. Office / PowerPoint / iPhone & iPad / Office 365 Home

office 2007 windows 10 publish - package cd , message: "the digital certificate powerpoint viewer invalid or has been tampered with. include viewer, reinstall package cd , powerpoint viewer." trying create cd run on computer not have pp installed. how reinstall package cd , viewer? hi betsy,     to better assist concern,   we'd clarify if re-install powerpoint 2007 viewer? if yes,   you   can  download powerpoint viewer through link . can save directly cd , use install on other   co mputer .     do let know if need further assistance, we’ll glad assist you. Office / PowerPoint / Windows 10 / Office 2007

we small group of volunteers publish weekly newspaper using microsoft publisher. have workstation windows 10 on , 1 windows 7. line spacing set identical on both workstations when documents printed line spacing different. can compensated adjusting line spacing 1 1.082 on workstation windows 10 on it but files not interchangeable 1 workstation next. obvious solution upgrade windows 7 10 however computer windows 7 old upgrade, there solution problem. selected topic word not using job problem same as of win8 ms changed font sizes. if replace win10 fonts win7 fonts should find text boxes same size. suggest changing out font use in text box test solution. save new/win10 font in case not work. here 3 threads discuss issue: may 2016 -  reference: windows 10 screws publisher 2010: http://answers.microsoft.com/en-us/office/forum/office_2010-publish/windows-10-screws-up-publisher-2010/e2638788-7176-4573-8776-b1a7...

hello everyone, in office 365 apps (excel, word, etc.) have same problem type keyboard application crashes. blank document/files same error. now, i've tried following : uninstall , reinstall office 365. updated keyboard driver. changed keyboard had. recently, i've changed hardward in computer following : motherboard : asus z270-a prime cpu : intel i5-7006k gpu : asus gtx1060 ram : corsair 16gb ddr4 2400mt/s i've purchased , installed windows 10 on previous windows 7 installation withouth formating ssd. my old copy of office 2007 started doing exact same problem right after installed windows 10. purchased office 365 thinking old office 2007 bugged on windows 10 new office still crashes. can me? hello francois,   unnecessary files previous version of windows can factor on why issue occurs. better assist concern, recommend follow steps , tips clean install on window...

there new feature called ‘events found in apps’ within apple ios 10 calendar scans email template office365 bookings.   this ios feature misreading email template , providing automatic event @ utc, rather local timezone. there may need email template tweak resolve? as notifications external parties booking service, there no workaround. Office / Unknown/other / Windows other / Unknown/other

after migrating sharepoint 2010 sharepoint 2013, people picker column don't show search icon in 2013. column used in sharepoint out of box list form. hi, to resolve issue, suggest referring article contains information sharepoint people picker functionality . recommend checking link found similar issue , see if solutions provided work you. if need further assistance, don't hesitate us. Office / Unknown/other / Windows other / Unknown/other

i have newest version of outlook (2.16.0) on new ipad mini (ios 10.2.1) cannot find option sync older emails in outlook app or settings of ipad. can sync couple of months. know how this? deleted apple's default mail application don't know if effects anything.  ***post moved moderator appropriate forum category.*** Office / Outlook / iPhone & iPad / Unknown/other

need able share default calendar additional calendar other users. in outlook 2016, can go calendar, , click on organize>new calendar, right click on each calendar , give permissions user. then, when other user goes "open shared calendar" , puts in email address, access default calendar. how share non-default calendar? hi ryanbutler9744, mentioned in article, cannot open shared calendar folder not sub-calendar of user's shared default calendar folder in outlook 2016 mac.  https://support.microsoft.com/en-us/help/2743766/you-cannot-open-a-shared-calendar-in-outlook-for-mac therefore, it’s recommended move non-default calendar folder under default calendar folder , check if there improvement. detailed steps, please refer shyamal’s post on november 17, 2016 in thread . let me know if unclear. thanks, sam Office / Outlook ...

i having issues inbox, of emails come in not readable. or can read them, have 1 word or weird number per line. see example below the other time have below problem when email edited, via 'message>edit message' option. if text added, ok, if text bolded, or highlighted email becomes unreadable. you can see picture below of email list, , problem emails 'no subject'. the other workers in our office use office mac 2011 , have none of these issues. if can't resolved can assistance microsoft go older version. can't work not being able read , reply emails. thanks hi lifematterspsychs,   please try following steps , let know results: 1. sign in web application of account , check if emails unreadable. 2. if emails readable in web application, send 1 of affected emails user uses outlook mac 2016 client , check if problem persists. 3. create new test email, bolded , highligh...

the button not coming in outlook. have both on mac , have searched inter webs answer. has add-ins? cannot figure out how access ... hi nancy,   do mean have both skype business , outlook in mac there no skype business option available in outlook mac? if so, it’s expected behavior. skype business , outlook 2016 mac independent work integratedly each other. example, when crate online meeting in outlook. if not, please correct me. , specify requirement saying “the button not coming in outlook”?   regards, monique Office / Outlook / Mac / Office 2016 for Mac

split thread. i have same problem. yellow highlight on flagged items has gone , font has hugely increased in size. looks though has gone 2000's clunky, magnified version , in no way improvement @ all. disappointed. fix asap essential!  hi jonathan,   our related team has indeed changed outlook 2016 mac ui described in 15.32.   i understand may cause inconvenience you, please submit feedback our related team via: https://outlook.uservoice.com/forums/293343-outlook-for-mac , let them concern directly. understanding experience helps make our product , service better , others.   we appreciate understanding.   best regards, aaron Office / Outlook / Mac / Office 365 for business

hi there. i'm needing trying figure out how can upload documents onedrive "teams" app in office 365. able upload files computer... reason there no options upload documents onedrive? odd, because it's integrated together, don't see why not able to. please let me know if missing something. hi bianca,   can see onedrive folder in teams files button? if so, documents stored in onedrive sync onedrive folder automatically. however, can upload documents onedrive teams, please see screenshot: click upload button.   choose file in onedrive folder on mac > click open .     if issue persists, suggest refer article determine if issue lies in onedrive or teams.   to better assistance, we'd collect information follows: have tried upload documents via outlook web app (owa)? if possible, please provide error message. the detailed steps upload documents.   ...

hi, i have migrated different e-mail provider office 365. migrated across ok; e-mails imported & display successfully. however, when select option 'show conversations' in outlook 2016, every e-mail migrated exchange server not show subject line (the subject column is there, it's subject line missing). e-mails have been received since started using outlook 2016; ie: e-mails that weren't imported;  do show subject line. if turn off option 'show conversations' of subject lines display correctly every e-mail, imported items. using same option, 'show conversations', on web version of outlook office 365 works without issues; ie: subject line displayed e-mails. does know way make subject line imported e-mails display when using 'show conversations' option in outlook 2016? thanks. Office / Outlook / ...

within outlook 2007, have been unable access icloud contacts past while. have tried of suggestions provided users, apple , microsoft no avail. run windows 10 on pc, have signed out , in icloud, have un-checked contacts toggle in icloud windows window, waited , re-checked it, , have checked icloud add-in active (and i've rebooted every time chanes made, etc.). after signing out of , re-entering icloud account, have run setup outlook in icloud windows ensure contacts loaded , each time indicates setup "successful". i'm @ wits end - able see icloud contacts folder in contacts tab of outlook , worked fine. contacts on apple devices fine, , that's have source contacts on outlook. can please help? please see issue #6 in article: outlook known issues in june 2017 security updates Office / Outlook / ...

i have set rule delay sending of emails 1 minute. occasionally, need send immediately. there keystroke or combination of keystrokes bypass rule 1 time.  for example, instead of f9, use cntl+f9, etc. thanks, lar there´s no shortcut that. i´d vba. combine these 2 samples: copy one: http://www.vboffice.net/en/developers/send-and-delete-email and add line above "public sub..." line: private m_sendnow boolean replace   mail.deleteaftersubmit by   m_sendnow=true and delete if block msgbox. for better understanding i´d rename sendanddelete sendimmediately, instance. then below of paste first 1 here: http://www.vboffice.net/en/developers/send-delay and replace mail.deferreddeliverytime line this: if m_sendnow=false then   mail.deferreddeliverytime=dateadd("m",1,now) else   m_sendnow=false endif now don´t need rule anymore. if want send immediately, ...

i use outlook manage/view several email accounts, including provided clients. have quick steps setup reference (where created for) obsolete account, no longer have access. when try manage quick steps, outlook prompting me enter credentials account.  i can't past step manage dialog box , delete these quick steps! know if there way delete these steps manually can in , manage other quick steps? this function virtually useless me know. thanks bill within ms outlook, file>account settings>email tab..........if bad account shown delete it. see if helps Office / Outlook / Windows 10 / Office 2016

updated win 10 so-called creators edition today.  when opened outlook 2016, address book cannot opened.  after 1 hour trying speak in tech support, decided try forum.  suggestions? hello, we know more happened. kindly answer following questions: what complete error message receiving? do encounter concern if access account on both outlook desktop , in outlook.com? what version of outlook desktop app have? have performed troubleshooting steps? Office / Outlook / Windows 10 / Office 2016

hi all, yesterday updated office latest build. today, while working outlook, search stopped working. if search word in ol, search won't find anything. i have tried rebuilding search index. i have tried deleting windows.edb file, restarted search service; search says has finished indexing search finds nothing if search in ol. i have tried moving search index file different folder. search wont work , in outlook says has finished indexing items can please me this? have 14gb .pst file 64,000 emails! thanks! i received email microsoft due comment on different thread same problem, same timing.  sadly has  not worked me.  did not roll office version.  same situation except have reinstalled office completely.  this latest update has cost me hours....  title: outlook 2016 (office 365) search not working reply: if issue started in march 2017 , problem sear...

hi: need assist. try connect outlook 2016 g suite (google mail).  outgoing mails seem not through. screen shows "send test e-mail message: can not find e-mail server. verify server information in account properties" thanks. Office / Outlook / Windows 10 / Office 365 Home

have outlook on desktop , on laptop, use less frequently.  when go on laptop, outlook treats email new - marked un-read, , categorization have applied not there.  how can sync them? hi, to concern syncing emails devices, kindly answer following questions: 1. version of outlook have? to know version of outlook have, please click link: version of outlook have? 2. settings have email pop or imap? to know more these settings, kindly click on link: imap , pop? we forward post , appreciate response on these questions. regards. Office / Outlook / Windows 10 / Office 365 Home

 we use outlook 2013, , have shared calendar several of in office use common spot date-related entries require future action.  parties on share have full permission, can make entry, modify something, delete something, etc.  have reminders entries pop-up on computers using shared calendar - reminders pop-up on computer of person initiated item.  there fix such reminders can pop-up on computers? ***post moved moderator appropriate forum category.*** have been , forth guy here @ office trying figure out well.  came semi-solution... made mailing list sort of thing , added mailing list each of reminders in calendar.  pop-ups show on everyone's computer if manually accepts "changed meeting" alert pops in inbox.  annoying have hundreds of reminders show on everyone's computer without having manually accept these meeting changes.  why difficult implement such simple request ...

i set email account in outlook 2010 using imap settings , can receive mail cannot send any.  in checking error, found should check box says 'log on incoming server before sending mail' can found in outgoing server tab of internet email options.  however, option not there.  i've reinstalled windows on pc , office professional 2010.  is there patch or update give me option? hi, we know more concern, please provide following information: did make changes on computer prior issue? when did issue start? are there error codes/messages preventing performing action? meanwhile, suggest disable third party firewall, antispyware, or antivirus programs on pc , check if same issue persists. let know how goes. Office / Outlook / Windows other / Offi...

hi there, when go attach file onedrive business - personal docs (good grief name awful. come on microsoft, that's mouthful! anyway...) old link-paste thing shows up, , not "new" method told there. see here: this method requires login *my company's* office365 account. a) has broken file sharing. wonder initial roll-out of o365 has been complete disaster onedrive perspective?  somehow there's way *buried in settings* make don't have have login, how supposed know in first place? b) how "new" dialog, "attaching onedrive files attaching regular files?"  because i'm still using on-site exchange server? we're in process of updating "full" o365 rollout hosted exchange, fix this? thanks! ***personal information deleted moderator. please see the  microsoft community asked questions  for more information on how can protect privacy.***   hi b...

on several years have accumulated on 1000 presentations.  for past few months have been trying fix several hyperlinks , need help.  since microsoft not support hyperlinks, know of website or book purchase me? there many different types of hyperlinks ppt supports.  this place start getting help, we'll need more detail.  how did create hyperlinks, , linked to? how expect them work, , happens instead? Office / PowerPoint / Windows 10 / Office 365 Home

i use outlook , have multiple email accounts. work receiving emails on outlook 2 aol accounts unable send emails outlook. suggestions? hi norman, if send aol account in outlook mac, there error message? if so, please provide here analysis.  you may try deleting aol account outlook mac , re-adding them check it works. on anothe hand, since works fine receiving emails not sending, understanding outgoing server configured in outlook mac should not correct. can select aol account check detailed settings in outlook mac , upload creenshot it. and, may change encryption method "ssl" "tls" or vice versa. port should considered. detailed information (port, encryption method) can found in web mail of aol account.  by way, please clarify detailed version of outlook mac using via clicking outlook > abount outlook.  regards, alan Office / ...

i seem have accidentally moved on email folder on computer , can't find it! does snyone know how can locate , move should be? turns out folder re-named accidentally, found further down list of folders, sorry raising false query! Office / Outlook / Mac / Office 2016 for Mac

i continue encounter issue in messages list shows blank when reading pane set "right".  has happened me on 3 different laptops, , when using outlook mac 2016 v15.28.1 (161117) , outlook mac 2016 v15.29 (161209).  every once in awhile fixes few hours, inevitably acts again week or 2 on end. i'd raised in previous thread erroneously marked 'solved', hoping better traction real solution time. previous thread i found easier fix worked me: in drop-down menu under "by: conversation">select "restore defaults". Office / Outlook / Mac / Office 2016 for Mac

i have been using outlook.com outlook 2013 (and outlook android) time now. ever since "reconnected" outlook.com account in 2013, instructed microsoft, emails send outlook 2013 bear outlook mailbox address (*******_******@*******.***) address. when send email directly outlook.com (in browser), shown primary microsoft account email address address. when composing email send in outlook 2013, address displayed "outlook.com", , said, address sent email bears outlook mailbox id. can click from button on outlook 2013 email i'm composing , select primary microsoft account alias, , indeed send email primary alias address. how can configure outlook 2013 use my primary microsoft account alias address default? thanks! ***personal information deleted moderator. please see microsoft community asked questions more information on how can protect privacy.*** ***post moved moderator appropriate forum category.*** ...

can receive not send email.  email remains in outbox.  able use aol webmail, want able use outlook. problem outlook not isp or aol mail.  have spent hours on phone service technicians microsoft , aol no avail.  unacceptable! hello tony, we appreciate posting query. if have issues sending emails using outlook, issue has settings on email. have similar troubleshooting steps provided by  harsha rasquinha on link to resolve issue. provide update if issue persists. Office / Outlook / Other/unknown / Office 2016

i have 2 accounts in folder pane.  when searching in primary account, able searches in current folder , subfolders.  when searching in secondary account, not given same options.  can make secondary account provide same searching methods primary? the secondary account shared account our team.  account conduct communications our customers , our vendors.  issue receive fedex tracking status emails on account.  have written rules place incoming emails folder - shipping , subfolders track tendered, notifications, exceptions, partial delivery , delivered package statuses.  when receive call customer our hope search shipping folder & subfolders customer's account number , provide status of delivery.  way this? hi rainee, if secondary account shared account, it’s not feasible same searching option primary account in outlook 2016 client. workaround, can try add shared ma...

my company (70+) have moved g suite. when send emails opened in version of outlook, have changed formatting of kinds, spacing, fonts, sizing, etc ... in fact it's bad looks deliberate. why outlook unable correctly render email largest email provider on planet earth? perhaps because have competing service , want move exchange? i've spent 4 months researching , has been known issue since before 2006, has never been fixed far can find. does know of none-witchcraft solution problem? i appreciate time, alennx google/gmail uses own interpretation of imap protocol. dare if view browser access ok Office / Outlook / Other/unknown / Unknown/other

currently in outlook make contact individual , categorise them as, say, engineer or architect.  i make distribution list company work for, send email lists , set task follow up, when/if respond, set meetings face face , store notes in onenote further distribution , keep conversation going. there way improve on simple system? instance, can onenote use categories of distribution lists outlook collate data?      Office / Outlook / Windows 10 / Office 2010

have office 2010 installed on windows 10 pc. when using "save , send" option in excel, select attachment option, such pdf, , message appears "this action not supported while older version of outlook running". nonsense, of course. when close outlook , retry, functions perfectly. hi eugene, we can see here having issues using save , send option in excel. there several factors why experiencing problem , that's going figure out. set expectations, doing troubleshooting steps fix concern. before proceed, may know following: any changes made on computer prior concern? what troubleshooting steps have tried far? can send screenshot error message getting when trying use save , send option? note: please not include personal information. Office / Outlook / Windows 10 / ...

hello , hope can me. i've been working on day! when click on link within email received following #@%$&&* error: this operation has been cancelled due restrictions in effect on computer. please contact system administrator.  please me find fix. i'm not computer guru gentle :) thanks! ric  hi richard, this happens when there no default internet browser registered in windows. resolve issue, suggest re-assign default browser in windows. please go start > settings > system > default apps . if have multiple browsers installed, helps set other browser default, apply changes , set preferred browser default again. please post status of issue. glad assist further. Office / Outlook / Windows 10 / Office 2010

there new "family calendar" feature added outlook.com recently. i tried adding items/appointments using outlook 2016, tells me don't have permissions add/edit items. i able add/edit items using calendar app on windows 10. hi martin,     family calendar feature released requested lot of users. however, indicated in link , it might available outlook web app office 365 business , outlook.com. might reason why you’re experiencing issues adding or editing shared calendar items.   we recommend posting suggestion our outlook uservoice . feedback continually improve experience our product.   if have other questions, feel free reach out us. Office / Outlook / Windows 10 / Office 2016