Safaricode

hi ,. i renamed 2 days worth of scanned photos in office , no found. i searched everywhere. i have seen question asked before no available solution. hopefully has found way recover photos. i using windows 10 os.  i used office picture manager 2010. clicked ok after rename, briefly saw photos renamed in original folder, went check , neither folder nor pictures there. please help. urgent!!! Office / Unknown/other / Microsoft Office Programming / Office 2010

having trouble showing seperate inboxes each account in outlook 2016 mac you didn’t provide details type of account , version of outlook. pop emails end in same on computer inbox in versions of outlook. some earlier versions regrouped nicely inbox of different imap , exchange accounts @ top of sidebar. changed , see global inbox everything. the recent versions of outlook (the insider versions) offer possibility make folder favorite , have listed @ top again. for pop accounts, best option far smart folder: perform search in on computer inbox emails sent specific account , “save” search smart folder. you can repeat other accounts , creates artificial inboxes can use pop accounts. corentin Office / Outlook / Mac / Office 2016 for Mac

i did office update 3/15/2017. outlook buttons don't work. these important buttons. have go web version work. i'm running macos sierra version 10.12.3 on macbook pro.  microsoft outlook mac version 15.32 (170309) can revert backwards? there new update can to? mr. bill gates, please hear prayers, amen. here's screencast of how these buttons don't work: https://www.screencast.com/t/i5o4p3usyk hi mitchell, this known issue users outlook mac version 15.31 , higher, have cisco webex plugin installed. we're working cisco resolve issue possible. temporary workaround, try disabling or uninstalling webex plug-in. i'll loop on thread when have more information! thanks, amy m. Office / Outlook / Mac / Office 2016 for Ma...

using outlook mac 15.32 (office 365)  headers download, body of message says 'downloading' & sync status says 'updating' what's going on?? help here's how resolved it. i started deleting & moving emails make folder size smaller clutter & inbox i went folder list & 'right-clicked' exchange folder - 'inspection reports' -> properties -> empty cache this increased 'updating local' 2 56, synced up. Office / Outlook / Mac / Office 2016 for Mac

split thread. i have same problem (but doesn't refer 200mb) - when load outlook following message appears once. "the total attachment size exceeds limit. try removing 1 or more attachments before saving or resending." last week tried send email large attachment. have since deleted email. message appears still. i using outlook mac version 15.33 i followed advice , made new profile, when set new profile default error message no longer appears, means no longer see contacts, mail , calendar, etc. so have set profile default , still see message.  please advise do. thanks hi there, if have set profile using exchange mail, contact , calendar automatically sync server. if don't have data on server have take first  and import new profile. thanks, Office / Outlook / ...

hello, default frequency outlook mac version 15.34 checks new emails? how configure it? regards hi okhanmba, default, new emails appear it’s available in outlook mac 2016. if using office 365 or exchange account, not feasible manually set sync frequency. if using imap account, can go tools > accounts > advanced > sync imap folders change sync frequency screenshot below: regards, yang Office / Outlook / Mac / Office 365 for business

someone posted year ago unread messages no longer bold , there no way change this. switched email platforms office 365 , find utterly impossible use without ability distinguish read , unread emails. has come solution this? if ms engingeers can't fix asap, i'm going old platform because awful. hi erin, thank post. based on experience unread emails version 15.32 show blue dot on left side of item, indicates new or unread email shown on screenshot below. please provide following information narrow down issue: 1.) the   detailed outlook mac version , example 15.30 (170107). , detailed mac os version, example macos sierra version 10.12 (16a232).   2.) the screenshot of the   office mac updates   ( outlook > > check updates ). 3.) screenshot showing current unread , read emails not distinguish each other. looking forward updates. best regards, ruel ...

hello, i cannot delete 2 "accepted" meeting emails outlook 2016. response "unknown error" pop-up box. emails "we couldn't find meeting in calendar. may have been moved or deleted."  Office / Outlook / Other/unknown / Office 2016

i using office 2007 until last december, when decided go office 365 family version, or office 2016 seems known.  (office 2007 still installed on pc). i displeased office 365, slow on opening excel , appearance seems dumbed down, continued using 2007, far better.  however, when select office file open, default program office 2016 version, not 2007 version.  i decided uninstall office 365.  after doing this, have big problem outlook 2007.  it won't allow me create, send or receive mail (error = "not implemented").   if select file , right click e-mail it, following error message: "there no email program associated perform requested action .......".  i checked default programs, seem fine. i using gmail accounts profiles set in outlook.  i cannot edit profiles no response clicking buttons. aaaaargh, having log in gmail on line , use mail accounts there, prefer outlook 2007. can help.  i thought of re-installing...

i'm using windows 10 , outlook 2013 connect pop3 gmail account , can't check "automatically accept meeting requests , remove canceled meetings" because it's grayed out.  i've tried new profiles , safe mode , doesn't make difference.  any ideas? hello donald, since you've tried creating new profiles , safe mode no success, found thread troubleshooting steps concern. kindly check out thread:  automatic accept decline meeting checkbox not possible change in outlook . regards. Office / Outlook / Windows 10 / Office 2013

i have problem entries in address book; recall inputted via old blackberry phone no longer have. attached screenshot shows problem; suggestions. hi gerald, may know if using outlook exchange server account? if use outlook exchange server account, address book list include global address list (gal). gal contains names , email addresses of has account exchange server , configured automatically exchange. we forward response. regards. Office / Outlook / Windows 10 / Office 2013

trying move folder inside folder keeps jumping original position. please help. outlook 2016. windows 10 hi samhug,   you can right click folder want move , select move folder move folder.   if folder can’t moved, please perform following steps move folder: 1. download   mfcmapi   tool from   this website , unzip double click run. (to use tool, should install outlook client on computer.) 2. click   session > logon   and choose profile. 3. double click on data file. > expand   root container   (or   root - mailbox   if using exchange) 4. expand   top of outlook store . exchange users choose   ipm_subtree 5. select folder want move. > after folder highlighted, right click folder , select copy. 6. select folder folder should become subfolder > after folder highlighted, right click folder , select paste > select ok > click on move...

windows 10, outlook 2016 i cannot send email contact group (less 30 people) without opening group each address shown. why? hi, to better assist you, please answer questions below. when did issue begin? do error message when try send email contact group? what version outlook 2016? (please refer link ) we're looking forward response. Office / Outlook / Windows 10 / Office 365 Home

hello five/six old computer crashing a lot after recent windows 10 update.  battled really old hardware easy blame hardware.  on old computer used microsoft outlook , had 5 or gmail accounts our family, comcast email, , icloud calendar.  old computer has ssd , hhd.  years ago set .ost , .pst files on hhd because there not enough room on ssd.  in folder on hhd. my new computer similar configuration new ssd , new hhd.  have subscription office 365 have outlook 2016.  question how transfer old computer new computer , how set have data files on hhd , program on ssd.  i've installed outlook on ssd @ least i've begun.  can give me ideas on how proceed migration? if use pop mail account, whilst wont sync other devices @ least can locate pst data file larger internal hdd with imap data files little more problematic https://www.slipstick.com/exchange/moving-outlook-ost...

i have windows 10, , office 365 home. have own email address connected account in outlook.com. i cannot find way set outlook on pc outlook.com without "from" address appearing outlook.com address on emails send. want show own email address as  "from". can help. if set own email on outlook direct server, can achieve want, need addresses , calendar synch windows phone, presumably won't unless have synching outlook.com? if you're trying change 'from' address, there should options that. click on 'from' field tab, , see if there other emails listed. saying using 'alias' email address? i'm not sure if you're asking though. sounds might more complicated. have exchange acct, email office 365 tied personal website, , trying use? hope can help! Office / Outlook / ...

good afternoon, after migrating user windows 7 desktop windows 8.1 , going outlook 2010 2016, 2/3rds of follow ups have disappeared. if go old environment still exist.  it's same exact ost file due how our file redirection set up.  any thoughts on how resolve this? hi joe,   if using office 365 account, can try using sara tool diagnose , fix issues article below: http://answers.microsoft.com/en-us/msoffice/wiki/msoffice_outlook-mso_win10/microsoft-support-and-recovery-assistant-for/29323f9a-899b-4d08-b21d-ca697c7594c0   if issue persists, i’d confirm following information narrow down issue: the detailed version of outlook 2016 client. please navigate file> office account> office updates check it. which account using, office 365, outlook.com or others? how configure account in outlook client, via exchange , pop/imap? are pure online user or have hybrid environment? if have ...

is possible view shared calendars in side view pane? if how do it? i using office 2013, government computer can not upgrade. hi michael, answer yes. however, noticed posted question in outlook | mac category while said using office 2013 (for windows) . thus, going provide provide both answers reference: open shared exchange calendar in outlook 2016 mac open person's exchange calendar moreover, i’d collect following information better understand situation: 1. shared calendar you’d open in outlook internal calendar colleagues or external calendar shared gmail account or outlook.com account? 2. specify detailed steps of how owner shared his/her calendar you? 3. if fail add shared calendar referring articles above, please capture relevant screenshot , upload further check. regards, sam Office / Outlook / ...

hi, know if it's possible set font styles in powerepoint headings, body text etc can in word. i'd able add text , highlight , click style, rather formatting each time. possible? thanks hi, know if it's possible set font styles in powerepoint headings, body text etc can in word. i'd able add text , highlight , click style, rather formatting each time. possible? thanks not possible, or @ least not described.  workarounds: you set 1 piece of text styled way want it, use format painter pick formatting , apply other text.  if doubleclick format painter icon, it'll let apply same formatting many selections of text like, across multiple slides. i have add-in lets create , apply styles in powerpoint.  it's bit old , doesn't pick newer formatting tricks ppt can (glows , such), quite bit.  free shapestyles demo lets create 5 styles , apply them (you can delete 1 , add like; can...

in project online, pwa, turned notifications on. unfortunately, every time project managers publish schedules, using microsoft project client, in project resources gets notified, even though assigned tasks not changed. there way prevent happen. or, there way turn notifications on/off per project. instructions posted  in article  do not change behavior. please help, had turn notifications off.  hi alvaro,   thanks sharing experience us. moreover, we’d hear voice @ our dedicated channel, uservoice . best way make our products better , others.   as workaround, may ask end users try suggestion provided @dale.   your understanding highly appreciated.   regards fraser Office / Project / Other/unknown / Office 365 for...

update of outlook 2016 mac got freezed. other office updates went ok. had reboot mac , cannot start outlook anymore. had problem when did new install on high sierra corporate distribution. outlook not start , did not show within microsoft update. appears apps show in update once launched after install. resolved link given above support points latest outlook package.  Office / Outlook / Mac / Office 2016 for Mac

why sent emails not show in conversations reply sent? first response received question, suggested click on "conversations" under "organize" on menu bar, made things worse -- replies went outbox , not send @ all. hi lawcraft, may know outlook 2016 mac version using? latest update, please provided detailed information this? when “ my replies went outbox ”, mean sent email stuck in outlook? how have configured mail account in outlook client via using exchange or pop/imap ? make sure computer connected internet or network. verify outlook online. on outlook menu, make sure work offline not checked. use web base browser email see whether can send email. may try check issue via using different network environment or mac pc see whether problem still occurs. best regards, shyamal Office / Outlook ...

split thread. i m not getting server tab in advance setting.. can guide using mac os sierra , office 2016. that's issue. don't instant sync on mac outlook 2016 against , exchange server. may push receive. waits , sync every often. if quit outlook before 1 of syncs, folder not sync until next time launch outlook. pretty sloppy if ask me. Office / Outlook / Mac / Office 2016 for Mac

split thread. hi, i have same problem.  we're running office 365 , web mail works fine outlook mac app won't connect , sync. askin password won't accept it. outlook not offline. the indicator yellow in account settings thx peter hi peter, based on description, issue seems caused mac os update , update made config files relate outlook client corrupted. please try steps below , see if there improvement: 1. go keychain access. 2. search "exchange" under login --> items , delete everything. 3. search "office" , delete everything. 4. search "adal" , delete everything. 5. launch outlook. 6. activation prompt , if account added see password prompt app , adal again. please 2-factor authentication if asked to.   if doesn’t help, need collect information below troubleshooting: 1. can add office 365 account on other office s...

delivery has failed these recipients or groups: *** email address removed privacy *** (*** email address removed privacy ***) message couldn't delivered because weren't recognized valid sender. common reason email address suspected of sending spam , it's no longer allowed send messages outside of organization. contact email admin assistance. diagnostic information administrators: generating server: bm1pr01mb0449.indprd01.prod.outlook.com *** email address removed privacy *** remote server returned '550 5.1.8 access denied, bad outbound sender' original message headers: authentication-results: gmail.com; dkim=none (message not signed)  header.d=none;gmail.com; dmarc=none action=none header.from= (removed moderator protect privacy) ; received: bm1pr01mb0449.indprd01.prod.outlook.com (10.164.131.22) by  bm1pr01mb0449.indprd01.prod.outlook.com (10.164.131.22) microsoft smtp  server (version=tls1_2, ci...

how can configure outlook 2010 either delete spam email based on raw header info within spoofed email addresses changing domain names or else delete email based upon parts of domain name found inside raw email header info? a spammer somehow obtained email address on our spectrum (roadrunner) isp email server, use ms outlook 2010 daily front-end client send/receive both personal , non-business emails store them locally on laptop.  problem spammer sends 10+ spam emails daily trying sell me items or services did not ask for, not want , don't need cluttering email.  not want delete current email address , create different email address name avoid spam messages. the spammer sender changing emails different sender name different , temporary domain names.  raw email header info shows spoofing sender email address unusable domain name cannot found while forward url links in email client companies websites trying sell products , services. ...

i setting outlook 2016. in email folders, have folder named .error. it empty , don't know how or when got there. anyone know is? thanks, cb hi, we know more issue. which windows version using? did make changes on pc before issue started? are using imap , pop account? kindly check article know difference between imap , pop accounts. we're keeping eye reply regarding issue. Office / Outlook / Other/unknown / Office 2016

in outlook 13 (365) int view window see catagorization date: today  or date: yesterday, or date: last week. is there way of removing or not showing these catagorization? hi, you cannot remove categorization in outlook because harder search emails if categorization has been removed. if have more concerns, feel free post. regards. Office / Outlook / Other/unknown / Office 365 Home

hi, i appreciate auditing user access exchange online mobile. the goal able enforce mail access known professional mobile devices. i tried 2 approaches on android phone:  a connection using official outlook application   b connection using built-in mail application after setting account have following results (i prefer powershell ;) ):  a(outlook application)     - no mailboxlogin logs generated user (search-mailboxauditlog)     - get-mobiledevicestatistics outputs following information:          b (built in mail application)     - mailboxlogin logs generated user (search-mailboxauditlog)     - get-mobiledevicestatistics outputs following information:         my questions:   1. why outlook app no mailboxlogin logs logged in audit logs of user ?   2. why outlook app, mobile information generic, no actua...

hi, i have problem on exchange server, we have outlook clients prompted password starting outlook on domain pc, , cant out of office settings on outlook , cant free/busy info in calendar. on owa working. we have proxy server, tried disabling proxy not beacouse of proxy what found out when set in ie settings "dummy" proxy, "dummy" port , add "mail.domain.com" in exception list, outlook working perfectly, can set out of office, ther no password prompt, , free/busy visible. we tried recreating ews virtual directory, have split dns working, certificates valid etc. what found out xp client offfice 2010 working ok without proxy settings, other win7/win10 office 2010/2013 not working. how "dummy" proxy settings helping out outlook set connection anyone idea, im out of them... hi, the issue may have outlook application. recommend repairing app following ...

today when have tried create new folder in outlook 2016 says "cannot create folder. cannot create or navigate folder. cannot create or navigate subfolders of inbox when have non-empty root folder path." i have restarted outlook several times still won't work. remove entry root folder path. have set "inbox" now. Office / Outlook / Windows 10 / Office 2016

i have office 365 2016 installed on hard-drive.  outlook not open normally, (once) did in safe mode.  not open @ because default .pst not opened. the .pst file 260mb i'm @ loss ... i've tried every option suggested: scanpst.exe doesn't fix it, or without log.  i've uninstalled , re-installed office, no luck. any ideas? thanks. thanks roady, in end managed outlook up.  followed suggestion run scanpst.exe more once, did.  after 4-5 runs, got message saying minor inconsistencies existed.  rebooted again (which did many, many times during exercise), , outlook started in safe mode.  disabled add-ins, , problem seems sorted. and tips - tried restoring back-ups nothing working. Office / Outlook / Windows 10 / Office 2016 ...

recently, within last month (since c. jan. 1 2017), have noticed outlook 2016 not finding email messages in individual mailboxes when search term.  number of messages large of mailboxes have been in use on decade, this, items found.  small (maybe 100 messages) number found, , @ end word “searching,” never changes , which, if click on it, opens new message write in account.  have made sure “mail keep offline” set all.  went outlook online, , found small number (perhaps 200) messages found term of interest, there many more; nothing shown me before 2013.  have looked in forum, not sure looking.  perhaps can me, if point me correct thread.  thank you. something try just to see if helps.  in outlook click file, options, search.  uncheck box labeled "improve search speed limiting number of results shown".  restart outlook. its concerning me though not seeing resu...

i have windows 10 , office home & business 2016 on computer , try use outlook receive email.   it takes hour , day receive messages , not them all.     the ones did not @ were  password reset links.   i can use internet go https://mail.twc.com/ , same messages shortly after sent.   i have talked microsoft technical , talked through setting changes, still have same problem. have talked time warner technical , had me change numbers believe send , receive ports.   the problem ongoing , outlook useless receiving messages.   is there answer solve problem. hi george, to better assist you, know office subscription outlook? home or business? regards. Office / Outlook / Windows 10 / Office 2016

outlook data file "office.ost" won't open on start up. . . . problem message , not proceed further. shuts down. hi, we know more concern regarding error message you're receiving. setting outlook profile? if yes, new outlook account? trying transfer data in outlook? Office / Outlook / Windows 8 / Office 365 Home

can see different views in outlook 2013 inbox. don't want inbox show emails listed under today, tomorrow, etc. i'd prefer hotmail emails. hi, to able change or customize view in outlook, can refer steps provided on link . if have other questions, don't hesitate reach out. thank you. Office / Outlook / Windows other / Office 2013

hi, i have outlook 2016, , have configured email account , downloads email no problem.  however, when want send email or reply email, message: "no valid email accounts configured" , go through steps of configuring email account, restart outlook , try send email , same message again. looked @ forum related none of suggestions working me. need urgently.  is company email account configured pop/imap? Office / Outlook / Windows other / Office 2016

i can't find settings automatically remove messages server after downloading them computer.  using outlook 2016 office 365 suite. ***post moved moderator appropriate forum category.***  i suspect related ms office outlook , not outlook.com (browser based) posted this.  if correct please either repost in ms office category version have using category tab @ top of page, or move thread there. Office / Outlook / Microsoft Office Programming / Office 2016

split thread. windows 10 os powerpoint 2007 slideshow runs through few slides , hangs have clipart , pictures, no animation hangs a "words only" file have tested multiple files, same result. you had replied mac thread, moved message windows section. if create brand-new file simple text slides, slide show still stop partway? Office / PowerPoint / Windows 10 / Office 2007

microsoft project 98 i know it's old version, that's 1  i had bought long time ago ... drawning tool what's possible addind a text , how change characters ? thanks mikepanier1, you're right, old version, if meets needs, use you've got. actually project 98 has more flexibility drawing tools current versions of project. far adding text gantt chart view, select text box tool, click , drag create box, , start typing. change font color or style, select text typed , go format > font. if want place text box relative particular task, double click on text box bring format drawing window. can position text box relative timescale or attach task. hope helps. john Office / Project / Windows 10 / Unknown/other

once applied patch 15.32.2, can no longer forward or reply emails.  none of icons result in requested action.  has else had issue? hi marvin, recently, few community members have reported same issue after new update of outlook mac. here workarounds reference: 1.please check if have webex add-in installed. if yes, disable or uninstall plug-in , relaunch outlook give try. 2.go full screen mode. 3.reinstall previous outlook version. if seeing behavior , not have webex plug-in, please leave comment. thanks, lance Office / Outlook / Mac / Office 365 Home

i upgraded office 365 , running on couple of macs.  have office 2011 running on exchange through university , connects fine local office 2016.    i have 2011 , 2016 installed .. running latter now. it seems of categories have upgraded, not all.  i not seem them in category list in emails.  i cannot manually add them in 2016, because system recognizes there.  i cannot search on them because not show in category lists. i spent fair amount of time on web trying solve this, , nothing seems work.  i can find no screen in 2016 lets me migration.   not have  outlook in web version of office 365 way.  everything except this.  i have outlook in license load locally. thanks in advance. tom hi tom, since not have outlook in web version of office 365, means categories created on local. i'd clarify if categories created locally, not feasible migrate them outloo...

help! migrated new macbook outlook not pull/search folders. shows no results found. have account synced mail, , works not outlook. super frustrating.  i not computer tech person please if giving instructions,  they need detailed , step step.  hi mira , thanks information. there step-by-step instructions of resolving issue in article: outlook mac search returns "no results," , task items not displayed , need try steps in it. please let know result after trying. besides, check kind of account did configure, please opening outlook mac>tools>account, account information show screenshot below: thanks, amanda Office / Outlook / Mac / Office 2016 for Mac

when try open picture on sd card or cd open email send picture attached me send how can stop happening thanks in advance dave anderson hi dave， need further assistance? regards, zoey dear zoey everthing sorted thanks Office / Outlook / Mac / Office 2016 for Mac

created new contact in outlook 2103, saved it, copy remains in draft folder , replicates every time try delete draft. saves copy in contact folder. how stop happening? guy hi guy, in order isolate issue, suggest log in account using outlook on web , check if same issue persist. that, kindly click here . any update appreciated. Office / Outlook / Other/unknown / Office 2013

split thread. this not helpful.  have outlook 2016.  under method # i -  i don't have "tools" menu. under method #2 - don't have "personal address book" -  when select addressee want set plain text, there no option so.  no smtp tab i using outlook 2016 software.  email hotmail account - "outlook" well.  none of directions helpful me. ***post moved moderator appropriate forum category.*** hi cathy, this issue having more common when email message sent on internet. you mentioned have tried method 1 , method 2 provided article:  email received sender using outlook includes winmail.dat attachment . we suggest try methods 3 , 4 resolve issue. if methods won't work, we'll alternative solutions. let know if need further assistance. Office / Outlook ...

split thread. hi, i'm having same issue,  i did tried + uninstalling   kb4022719 but problem still same, results when rebuilt index. new emails not showing in search result. hi anthony,   thanks feedback.   we have known issue. far can tell, fixed in windows updates 6/27. meanwhile, workaround, please check windows os , uninstalling kb, please see following information: kb4022719 in windows 7 kb4022726 in windows 8.1  kb4022715 in windows 10  kb4022725 in windows 10     for detailed information, please see: outlook known issues in june 2017 security updates .   your understanding , patience appreciated.   regards, rudy Office / Outlook / Other/unknown / Office 365 for business...

have problems outlook 2010 running in windows 10. outlook blocking hyperlinks in emails giving error message admin has blocked function (i don't have admin). tried update manually , send question microsoft through outlook these functions blocked same message. using chrome don't assume has influence on problem. know how fix this? Office / Outlook / Windows 10 / Office 2010

not able add many emails blocked senders list.  has microsoft done correct issue? hi james, to add email address blocked senders list, please follow instructions provided in article . let know outcome. Office / Outlook / Windows 10 / Office 2016

we have published details in notes section, appearing in proper format users except when users logging on dell laptops mentioned models. any suggestion please? hello shevata, we know more concern, kindly answer following questions: when did concern happened? what os build , version on affected devices? which version of office used laptops? (personal or business) looking forward response. Office / Outlook / Windows 10 / Office 2016

have installed outlook 2016 hotmail account on laptop running windows 10. dont seem have junk mail folder though. have tried looking in settings dont know 100% should looking for. has else had problem, advice on how fix great! within ms outlook, file>account settings>email tab...........what type shown hotmail account? the hotmail folder set should similar this; Office / Outlook / Windows 10 / Office 365 Home

recovering deleted outlook .pst file hello mandy, for deleted .pst files, check first recycle bin. if file set permanently deleted on computer, recover using system restore. please take note can used if there system restore point created computer. if have other questions, feel free reply on thread. Office / Outlook / Windows 10 / Office 365 Home

in outlook 365,i have noticed many outlook related inbox calendar, contacts, outbox , many more auto created , increasing on daily basis.those can deleted have done individually , since these regularly created,i don't find use of spending time , effort in deleting these 1 one , want remedy plug reason these created.any appreciated.     ***post moved moderator appropriate forum category.*** hi, to better assist concern, confirm if using office 365 pro plus? looking forward response. regards. Office / Outlook / Windows 10 / Office 365 Home

after updating windows 10 creators edition (1703), outlook 2016 (office 365 home edition) unable mails office 365 account. tried recreating profile, reinstalling office , many troubleshooting , fixing tools none worked. when try add 365 account outlook profile, message exchange server not available. i can configure account imap mail, lose of benefits of outlook 2016, synchronized calendar. windows version: 1703 home outlook version: 1730 home (build 7967.2139) fixed: it's ipv6. disabling ipv6 solved problem. https://support.microsoft.com/en-us/help/3134780/outlook-displays-a-disconnected-status-when-ipv6-is-enabled johanne, i can see images posted autodiscover able locate account fails when connecting it.  last few users helped type issue problem ipv6 not working somewhere on network.  try following kb disable ipv6 , try configuring account again,  https://support.microsoft.com/en-u...

when click on new e-mail button no window opens page visible in task bar icon.  not maximise.  same happens when try open received e-mail hi graham, to understand better, please answer these questions: did happen after update installed on computer? do encounter issues other office programs? see if same thing occur if launch outlook in safe mode. can go page learn how can open office programs in safe mode. we recommend repair office , check if doing problem. check out link steps. let know how goes. Office / Outlook / Windows other / Office 2013

how possible can't view subject line in reading pane in outlook 2016??? hello jon, we know more concern regarding subject line in outlook. when did issue start? saying " can't view subject line in reading pane in outlook 2016 ", pertaining blank subject line? have made changes or installed updates prior issue? Office / Outlook / Windows other / Office 2016

can please assist error message?  we started testing use of office 365 of our emails attempt send canxxxxcab.onxxxxxt.com <modified moderator due privacy> being returned spam. thank you. hi candlelightcab, after checking ticket logs, issue should resolved already. please check , feel free post if need further assistance specific mail flow issue. best regards, vanessa Office / Outlook / Windows other / Office 365 for business

i've installed custom arabic font - noto kufi arabic google fonts. it works expected in: - powerpoint 2016 mac - word 2016 windows when attempt use font in powerpoint, i'm left default, ugly font. i've searched forums, docs, powerpoint menus - no luck. hi appleforthewin,   based on description, using google fonts. i suggest contact google support . dedicated channel handling issues related google fonts. understanding highly appreciated.   regards, qing Office / PowerPoint / Other/unknown / Office 365 for business

o365 business premium ppt 2016  cannot publish presentation sharepoint:  “ feature requires microsoft powerpoint professional plus 2016”   cannot find product. hi, for better understanding of concern, please provide following information: were able publish presentation in sharepoint before? if possible, can send screenshot of exact error message? we'll keep eye out on response. Office / PowerPoint / Windows 10 / Office 2016

hi, i preparing powerpoint presentation contains numerous graphs prepared in excel , copied (copy , paste) on powerpoint.  the problem having whilst formatting (dotted lines) copied on when looking @ slides in editing mode when swap slide show dotted lines become solid?  does have experience why , how around it? thanks dave hi dave, to address concern regarding powerpoint slideshow, kindly click link , follow steps provided. let know how goes. Office / PowerPoint / Windows 10 / Office 365 Home

how can delete files in  outlook.com , "onedrive" on iphone 7? ***post move forum moderator appropriate forum category.*** hi, deleting files both in outlook.com , onedrive on iphone 7 can done in few steps. assist better concern, kindly answer questions below: are using mail app , onedrive app on iphone 7? do access outlook.com , onedrive using phone's browser? looking forward response. Office / Outlook / iPhone & iPad / Office Mobile apps

possible keep 2 calendars synced when not using microsoft server? if how? thanks........eugene hi eugene, since mentioned "not using microsoft server", i'd confirm whether account hosted on exchange server or not. according personacl experience, outlook mac client can sync office 365 calendars , gmail calendars (the gmail account shoud configured on outlook mac client via google preview).  regards, barry [updated barry xie msft support, 8:28 am, may, 5, 2017 (utc)] Office / Outlook / Mac / Office 365 Home