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 i have outlook version 15.33 mac every time sort inbox or sent folder different type of sorting, though click on "make default view", once click on folder, resets original sorting (conversations inbox, , date sent sent folder). don't want inbox sorted conversations. can help? ***post moved moderator appropriate forum category.*** hi robert, firstly, make sure have changed in view> arrange , don't highlight "conversation" in organize navigation bar. secondly, here similar thread including suggestions reference: outlook mac 2016 - conversation group . last, delete plist file settings in outlook mac client in path: ~/library/containers/com.microsoft.outlook/data/library/preferences/com.microsoft.outlook.plist.  note : may include settings in outlook client. best regards, vanessa Office / ...

i can open 2013 email account , see current emails, when click on them not open.  in ms outlook account have no emails showing.  along problem, cannot open documents mouse click  can right click , open option not on emails.  no error message present. the way have been able read emails on 2013 outlook click on forward.  can imagine frustration of taking of these extras steps read email. thank prompt reply. hello, we know more concern. kindly answer following questions: when did concern started happening? are able open emails when access outlook account through outlook.com on web browser? does same concern happen when access account on different device? have performed troubleshooting steps? Office / Outlook / Other/unknown / Office ...

greetings all, i working remotely company based in london. using 3 computers; 1 desktop located @ company's offices (i connect remotely via logmein), other 2 pcs located @ home country jordan. unable connect outlook company e-mail  from home computers since week. both show outlook (have outlook 2007 in 1 , outlook 2013 in other) disconnected status same error on both shown when send/receive following: task ''company name" reported error (0x8004011d) : 'the server not available. contact administrator if condition persists.'   i accessing outlook e-mail home since years , none able figure why access problems happened @ same time on both home computers. many experts tried possible option can imagine without luck. tips know: - in desktop located @ company offices in london outlook 2013 working fine , can send receive e-mails usual. setting shows can use outlook anywhere - ping webmail.companyname.com both computers @ home show ...

hi, as of week ago, outlook email on our laptop crashes every time open it.  until can solve issue relying on web-based outlook.  puzzled , disconcerted finding when go microsoft account sign-in page , click on "sign-in" in top right corner, see our primary account listed , signed out.  when click on that, account opens without asking password.  means if else got hold of our laptop, able access our account , our email.  please advise how prevent automatic sign in?  sign out of email , out of our account each time, makes no difference. thanks, mark hi, we more information. referring mail app? mail app uses default microsoft account used log computer. we suggest read article given rohit chettri on link. let know outcome. Office / Outlook / Windows 10 ...

when updated microsoft 2016, thing different mail.  able set outlook account , import mail 2013 no problem.  have not been able same on husband's side of computer.  preferred email account outlook lived in 2013.  has greater functionality , features. although able set husbands outlook account, have not been able export emails in folder old outlook account above.  requires exported .pst file opened inside outlook.  email account below not have file locations allow import, or other functions, , appearance altogether different (see below) is there way delete mail comes through microsoft exchange default in microsoft 2016, , install outlook mail microsoft 2013 instead?  i've tried know , it's frustrating not result.  also, inbox receiving mail, not sending mail.  again, have tried fixes , still have not gotten work.  need expert help. **post moved moderator appropriate forum category** ...

i have encountered frustrating problem! when send email outlook 2016 desktop recipient when attempt reply email strange long name shows to: email (see picture)  how change this? works fine on outlook.com on desktop app not much!!! ***personal information deleted moderator. please see the  microsoft community asked questions  for more information on how can protect privacy.***   is alias mail a/c? see known issues https://support.office.com/en-us/article/reconnect-outlook-2016-or-outlook-2013-to-outlook-com-for-uninterrupted-email-access-cda1751d-9503-40bf-bf76-e79454ac5eb3?ui=en-us&rs=en-us&ad=us Office / Outlook / Windows 10 / Office 2016

i'm new outlook 2016, had outlook 2010.  when change contact view other "people", go mail, , contacts, view "people".  not view, how can make view stick anytime go in , out of contacts view stays on view selected? thanks! diane hi, we have recreated concern however, when select other option in people quick access toolbar, go mail , switch quick access toolbar, stays on selected option. it's evident outlook 2016 not working designed. please provide simple information isolate concern more precisely: -     outlook 2016 update version. -     try updating office 2016. -     use office repair tool. updating office 2016 may possibly rectify concern. office repair tool built-in repair tool office. keep posted. best regards, Office / Outlook / ...