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hi, i'm using windows 10 pro v1703, ms office v16.0.7329.1051. both on ms surface pro 3. i re-installed ms office 365 pro plus , notice wrong. office 2016 applications operates in (look like) tablet mode. big ribbon icons, etc. tried manually switch between desktop , tablet mode, none changes. my previous office installation did not have issue. would appreciate if can help. thanks! hi  i solved problem. seems during reinstallation, ms office got 'stuck' in touch mode (or in tablet mode if windows 10) , cannot automatically switch mouse mode (desktop mode of windows 10). i use option below, switched mouse mode. desktop mode of windows 10 (or mouse mode in ms office). tried manually switch tablet mode through windows 10 action center, , ms office automatically switched touch mode. case closed thanks everyone. Office / ...

hello, i want transfer licence of office 2013 account other. how ? thanks answer. hello gilles, once license or activation key registered microsoft account, bound account used. cannot transferred different microsoft account. can use same account install registered office products (depending on office suite version own, may need uninstall office products on previous machine install on new one) . if have other questions or concerns, feel free reply on thread. Office / Unknown/other / Windows other / Office 2013

hi when bought mac few years ago purchased office mac 2011 word, excel , powerpoint.  i did not purchase outlook.  now have icon on desktop outlook , cannot delete it. window keeps popping try office 365 , cannot close interfering updates require restart.   how rid of this? hi adriennec998,   to better understand situation, please share relevant screenshots us? also, please let know if using office 365 subscription.   thanks, ran Office / Outlook / Mac / Office 2011 for Mac

i have corporate gmail account set company under gmail servers, have office 365 account allows use outlook. use macs.  i have managed set email account under outlook mac 2016 , although had work around (adding 2nd password in gmail etc) works ok part however, whenever send email , go sent folder, each email gets duplicated.  any idea why happening?  thanks! hello carlos d rojas, please check setting: open outlook mac> accounts > advanced > folders, make sure "don't store copy of sent messages" not enabled. if issue still persisits, please let me know if web client shows same result. thanks, alison Office / Outlook / Mac / Office 2011 for Mac

hello, how can investigate troubles resolving items account through esw api? i'm getting 500, that: http error: internal server error 500 1484725905 http error: internal server error 500 1484725904 hi vitaly, as our forum focuses on office 365 business online services , issue encountered related development. suggest post on our development forum  for professional assistance. thanks understanding. vanessa [updated vanessa ouyang msft, 3:19 am, j an .19, 2017 (utc)] Office / Outlook / Mac / Office 365 for business

i trying delete sub calendar, know seems easy these calendars have no idea came , don't act other ones. there nothing in them need delete them. can see names cassandra, david, jeff, jessica. trying delete, remove, export whatever can rid of them. suggestions help! thank you!   hi jordan, please add categories same names categories cannot delete “cpcperforms” account. then, restart outlook , try  deleting them. if doesn’t work, please let me know detailed version of outlook mac such outlook mac 2016 15.31 170216. thanks, alison Office / Outlook / Other/unknown / Office 2016 for Mac

got microsoft tonight outlook desktop account not connect. fixed, none of emails (which have verified got sent) showing in sent folder. i'm luddite, appreciate help. :) profile pics has been fixed , have been told pics gone wind. everyone's help. out.  Office / Outlook / Other/unknown / Office 365 for business

i'd categorize messages through use of quicksteps in outlook 2016. works when configure in outlook 2012 connected exchange server. but i'm not able done outlook 2016 connected imap/smtp server. select manage quicksteps. press "new" button , select "custom" new quickstep. the drop-down list select 1 action not offer "categorize message" action in outlook 2016 in outlook 2012  what have in order "categorize message" action in outlook 2016? thanks! the imap protocol not support categories, exchange does https://www.slipstick.com/outlook/outlook-categories-flags-and-imap-accounts/ Office / Outlook / Windows 10 / Office 2016

in outlook 2013, on windows 8.1 have problem in inbox.  when double-click on message, of time opens in new window, switches inbox. want open message in new window , go there , stay there until choose close message, reply or whatever.  how can force stay in message window - not switch inbox immediately? thank getting us, el. have checked if multiple monitors option set duplicate in display settings? if issue persists after checking display settings, suggest download , run office configuration analyzer tool (offcat) . tool provides detailed report of installed office programs , highlights known problems. you might experiencing issue because of outlook add-ins. if using third-party add-ins, recommend temporarily disable them . to check if issue caused corrupted windows or outlook mail profile, suggest create new local user account on computer , check if experience same behavior when opening emails ...

when send email myself, outlook cc'ing (copying) myself , user in email. other user shares calendar me, , have no rules set up. can please assist?? hi leanne, to find out why happens when send email yourself, please answer following questions: does same thing occur when using outlook on web? did happen after installing updates office 2010? try same thing using outlook on web , check if automatically add other user when sending email yourself. if does, let's use category turn off automatic cc in outlook. can follow steps on page turn off automatic cc using category. keep posted. Office / Outlook / Windows other / Office 2010

outlook not working more.  if quick print anything, unable find attachments. this case on both office pro 2013 , office pro 2016.  both editions, 1 on win10 , 1 on win7, different pcs.  domain office 365 one. hi paul, thanks patience. i'd let know there people encountering same issue. our engineers have been aware of issue , working on it. inform issue once updated. can use "save" temporary workaround. best regards, vanessa Office / Outlook / Windows other / Office 365 for business

in previous versions of powerpoint have been able use shift + arrow key move object greater distance, (what calling large nudge), using arrow key alone. in office 365 mac, shift + arrow key resizes object. there still keyboard shortcut large nudge, or large move, 10x larger using arrow key? thanks! matt in order have larger nudge need enable snap grid [ view> guides> snap grid ]. arrow keys provide larger nudge. nudge in smaller increments use control+command+arrow . just in case aren't aware, if need move object fair distance horizontally or vertically without affecting position in other plane, hold shift while dragging rather nudging. shift key constrains movement direction start dragging. as may know, suggestion "press command key" meaningless. none of modifier keys have effect on nudging arrows unless snap grid enabled. Office / ...

i work in company , prepare presentations. i want use company logo's colors. how can create custom design of theme? to create custom color theme: open company template or theme in powerpoint. choose view>slide master . select slide master tab, click on colors , on create new theme colors... revise colors required, give theme name , click on save . the color theme applied open template or theme , saved color theme file in templates folder. can apply color theme older documents need colors updated. Office / PowerPoint / Windows 10 / Office 2010

i in powerpoint, i preparing live updating powerpoint slide inserted object (macro enabled worksheet) only first 6 rows visible, cannot have scrolling during show info must visible how zoom out? p.s changing row height or width nothing. in slideshow mode, powerpoint displays entire slide. there no further "out" zoom to. instead, have reduce size of objects on-screen make fit within slide area. slect excel object, grab 1 of resizing handles , shrink fit. Office / PowerPoint / Windows 10 / Office 365 for business

don't know what's going on. i editing pp 2010 macro presentation. i can make changes slides; , can view, edit , save changes vba code. i going set copy of pp file vba password protection, went vba page , clicked on " tools ", " vbaproject properties ", expecting window allows set password protection, instead got pop-up window asked " vbaproject properties" passwor d . have not set 1 up. i have set password protection presentation, not particular one. i tried couple of guesses, did not entered. i'm confused why i'm still able change vba code, can't set password, yet being asked password if there 1 set up. is there limit how many guesses try , enter. help appreciated. don are sure vba project selected on left, in project explorer pane?  if you'd selected other project that's password protected, described you'd get. i don't ...

my samsung j7 has outlook , getting notifications.  however, not getting badge on outlook icon. i know how enable badges outlook icon. ***post moved moderator appropriate forum category.*** hi john, based on description provided, how outlook android works. however, hear you. having said that, suggest post concern through link . our engineers , developers looking further concern once posted feedback. feel free post should have further concern. Office / Outlook / Android phone & tablet / Office Mobile apps

when using outlook mac 2016 (with latest updates) , ms exchange version 15 build 1263.5 users cannot access server-based rules. when outlook first opened accessible after minute or less no longer accessible. same thing out of office. firewall on mac turned off firewall on windows 2012 server exchange on. any ideas? ashley hi ashley, may know mean “they not accessible”, mean (server based rules) disappear there? and, since server based rules, should exist (were synced to) in outlook web app (owa). may re-confirm whether exist there. 2 screenshots, 1 not accessible in outlook mac , other exist in owa. know not accessible, (rules) work in outlook mac? have mentioned “firewall on mac turned off firewall on windows 2012 server exchange on”, understanding using same account in both outlook mac , outlook windows. if so, can check if temporarily quit outlook windows , see if there update. way, using exc...

we have multiple calendars users in our organization have had access until today. when try open calendar, following error message: "(calendar name) didn't open. please try opening calendar again." some users still able view calendars other users getting error messages about, , have not changed our sharing permissions. we have tried reloading calendar, logging out , in, , restarting computer no results. hi mbailey94, thank post. understand if opening shared calendar on outlook client or viewing shared calendar on outlook on web (owa). if using outlook client, please check if “download shared folders” has been checked. can follow step article reference. if steps above did not solve issue, please provide following information narrow down issue: 1.) the detailed outlook version , , specify if (deferred/current/first release) channel. provide os version details.   2.) screenshot of er...

i'm running windows 10 , office 2007 outlook email.  recently contacts disappeared outlook.  however, if try send email , start typing address, pop-up window appears similar email addresses.  these missing contact list know list somewhere in system can not bring when select contacts in outlook.  how find file copy , save , reinstall in outlook? ***post moved moderator appropriate forum category.*** hi walter, to troubleshoot concern, suggest checking out link: contacts missing when click to, cc, or bcc buttons and see how goes. regards. Office / Outlook / Windows 10 / Office 2007

hello! please tell me how better .ost file convert .pst file? mail size has reached limit , no longer works. tried recreate emails , lost emails. convert .ost .pst salvage can. method 2: create new personal folder file (.pst), drag folder .pst want move. note: dragging default folders, such inbox, calendar, , contacts, brings message can’t move default folders. contents copied instead, folder named inbox (1), calendar (1), etc. <removed> Office / Outlook / Windows 10 / Office 2010

hi, a user uses outlook 2016 mail client, needs excel documents open in excel 2010. both 2010 , 2016 installed, possible? defaults excel 2016 because of macro or needs 2010.  sorry, mean excel attachments. tried edit post it's not working reason. Office / Outlook / Windows 10 / Office 2016

wasn't supposedly fixed?  i installed office professional 2016 , have read, issue supposedly fixed 10 versions ago , yet here causing me problems still.  what going on this?  anyone know how windows 10 pro , outlook 2016 stop being buttholes? hi shawn, about issue, please check article: repair office application . contains troubleshooting steps if office application not working properly. we'll forward response. Office / Outlook / Windows 10 / Office 2016

having issues outlook , not opening. error not helpful 'cannot open microsoft outlook. set of folders cannot opened. file c:\ users/*****/appdata/local/microsoft/outlook/email.ost. can not opened. went location , file not there. have re-install office did not work. how can working again? eric, if search office forum cannot find ost file find several similar threads [you can click on link search].  hope 1 of them helps you. in general, in forum, responses mvp under forum username useful responses microsoft under forum username useless.  if post labelled answer click on date-time entry see if username of individual marking answer same individual asked question [if not answer might useless]. denis Office / Outlook / Windows 10 / Unknown/other ...

using microsoft office 365 outlook emails.  have 2 email accounts.  have 1 email selected default email.  however, when send outgoing email, defaults last email using rather default email.  how can force outgoing emails sent default account?  (the office 2010 version sent default email.  when upgraded office 365 quit sending emails default email account.) to further assist you, advise configure settings of microsoft outlook account , check if issue persists. may refer steps below: open microsoft outlook account. go file . click on options . click on mail . make sure always default account when composing new messages checked. do update outcome. regards. Office / Outlook / Windows other / Office 365 Home

i using dell precision 7510 windows 7 , office 2010. if have laptop on dock, open outlook, write email/standard task, remove laptop dock, write email/standard tasks; place laptop on dock.... outlook open black email (the equivalent of hitting "new e-mail") , empty popup reminder calendar. any thoughts why? not sure if relevant have additional monitors, mouse, , keyboard attached dock. hi ketheeon,   this issue can caused multiple reasons. please try following see if works:   1.to identify if issue related add-ins, please start outlook in safe mode see if issue persists. (click   start  >  run > type   outlook.exe /safe > click ok .) if works, try disabling add-ins see if works: click file > options > add-ins > select “com add-ins” in manage drop-down> click go > uncheck add-ins not using> click ok . 2.make sure don’t have third-party add-ins...

hello, we using ews read email mailbox , receiving responses contain items, count equals -1 for example: <?xml version="1.0" encoding="utf-8"?> <s:envelope     xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">     <s:header>         <h:serverversioninfo majorversion="15" minorversion="1" majorbuildnumber="888" minorbuildnumber="25" version="v2017_01_07"             xmlns:h="http://schemas.microsoft.com/exchange/services/2006/types"             xmlns:xsd="http://www.w3.org/2001/xmlschema"             xmlns:xsi="http://www.w3.org/2001/xmlschema-instance"/>         </s:header>         <s:body>             <m:finditemresponse                 xmlns:m="http://sch...

on online powerpoint 365 microsoft office account, there little box says insert internet photo there no such little box or choice in new, paid-for version of powerpoint. cannot find way can add picture internet , driving me crazy. please !!! the online pictures feature exclusive online apps & office windows programs. you can submit feature request at: https://powerpoint.uservoice.com/ in mean while may want check out add-ins available microsoft app store, such pick free images , yay images , pexels - free stock images , etc. click store button on insert tab, search using keyword images . Office / PowerPoint / Mac / Office 365 Home

i cannot print in powerpoint 2011 did it  in older version, powerpoint 2008 point 2008 version not cut text on printout not fit within boarders of dia. apparently powerpoint 2011  ignores   text crossing dia-boarder on printed sheet. happens when printout resized. wonder why happen in pp 2011 ?? i tried to - print - print (resized 65%) - print pdf - save pdf but have still same problem. so moment, solution have, prepare slides in version 2011, , print them out in older version 2008. any answer , feedback i'm not aware of other version works way describe 2008 working. these days, microsoft striving consistency across operating systems rather excellence in particular version, features unique particular version being discarded. Office / PowerPoint / Mac / ...

on slide 1 only, add “applause” .5 seconds presentation begins. how control duration of transition sound. thank you hello, i regret there no option prolong duration of transition sound in powerpoint 2016. however, can consider several options like: a. record preferred sound. b. download reputable websites insert in presentation. c. may choose do  loop option in sound drop down button @ upper right part of powerpoint, under transition tab. for more helpful references, may refer on these links: add, change, or remove transitions between slides. set speed , timing of transitions. play music duration of slide show. regards , enjoy. Office / PowerPoint / Windows 10 / Office 2016

problem how turn ink smoothing on in powerpoint? background after windows 10 refresh sp4-pen n-trig pen writing smoothly in powerpoint. once pen came close screen , inking mode started context ink tools ribbon appeared, context ribbon menu did not disappear , input(mouse, touch) inking. irritating rid of behavior installed powerpoint insider see if issue had been fixed. had not, therefore did windows 10 refresh , reinstalled office. ink tools context ribbon no longer appears when bringing pen near screen , stopped writing smoothly in powerpoint. reinstalled office insider see if inking tools september update key. did not solve issue. smoothing seems work fine in presentation mode not during editing. example before , after. note moderator on post category , driver testing results: i using vaio z-flip. can confirm issue both active n-trig pen packaged laptop vaio , sp4-pen. reason post left in powerpoint forum. can confirm ink smooth...

hi sorry if has been asked before: i bought ms project installation on home pc (for use contractor). need buy laptop , have ms project installed there too. does original purchase cover me or need purchase additional licence? thanks , regards tony i don't think regularly answers here can give definitive answer - may able sort out end user license agreement (eula) here: https://www.microsoft.com/en-us/useterms Office / Project / Windows 10 / Office 2016

hi guys, is experiencing issue when replying email, select rather large signature template , it's being placed smack bang in middle of received email , not in reply. any light appreciated. fyi - have rebooted programme , restarted imac - still same issue. thanks, guys! hi jason, please send screenshot regarding "it's being placed smack bang in middle of received email , not in reply" can understand issue better. for such kind of issue, i'd suggest create new outlook mac profile see if there improvement. if not, try upgrading outlook mac client latest version. or uninstall , reinstall outlook mac client if necessary. meanwhile, i'd collect information troubleshoot issue: 1. detailed version of outlook mac client , mac os. check outlook mac client version, please click outlook > outlook. 2. how many users inside organization encountered issue? 3. did issue happen wh...

whilst investigating how receive outlook.com mail outlook 2010, , looking how add account, went 'advanced options' , foolishly tried access microsoft exchange (which don't have, , don't want).  now, everytime open outlook, dialogue box - , no matter try i can't out of it.  whatever 'not responding' , have close down.  advice , guidance please?  thanks.  richard. good job richard! i'm glad issue resolved. :) nothing apologize for, no inconvenience not worry. just post here if in case have other issues in future. Office / Outlook / Other/unknown / Office 2010

i using outlook 2013 in have 2 profiles (2 mail boxes) configured, 1 default work company mailbox , other manually configured client mailbox. have been using these configurations since 6 months. from 1 week however, getting error while clicking 'reply all' option email. error statement : 'the attempted operation failed. object not found.' surprisingly, 7 of colleagues facing same error. i tried following methods none of them worked me. 1. repairing microsoft office 2013 2. deleting existing profile , create new profile (the client mailbox). 3. unchecking 'compatibility' option i not able find other solution anywhere in internet. please experienced community provide me solution other listed above. thanks ton in advance. i have same problem. office 2013 on windows 7 64 pro all updates done full repair of office done outlook connected zarafa server. other computers conne...

after upgrading outlook 365 on local pc times why try , move email offline folder receive message box run outlook folders repair tool, do. folders work rest of day. next day when try , move email, receive same message. repair tool option not show 1 folder. i running repair tool 3 4 times day. today received message 3 times same folder. seems crazy run repair tool many times. folders created in office 2010 , added profile when moved office 365. hi john, for office 365 account, can try using the sara tool diagnose , fix issue. try remove , re-add problematic folders profile see if works. if issue persists , i’d confirm following information to narrow down issue: a screenshot symptom error message. do mean have tried repair outlook data files ? the issue happens “offline folders”. right? do error when move emails other folders except offline folder s? regarding offline folders, clarify how add them p...

using outlook 2010 on win 10 pro 64 bit.  i experimenting google apps sync, created 2 new outlook profiles.  i uninstalled google apps sync , removed 2 profiles created.  i have 1 profile left (the default outlook profile), whenever start outlook still asks profile want use.  is there way stop this? thanks help! - bill. did remove 2 profiles in mail applet? control panel>mail applet>profiles, tick 'always use profile' Office / Outlook / Windows 10 / Office 2010

does know how turn off auto-saving of emails in newest version of outlook? appears problem has existed quite while , outlook refuses address it. reference, i'm not using web app. every 20 seconds or while i'm typing email, outlook auto-save , interrupt typing second or two. have click email , start again. incredibly frustrating , short-sighted, , big hindrance work do. have tried talking live chat support didn't understand question, , of tweets outlook ignored until refused answer questions , sent me here. i'd appreciate advice whatsoever! driving me crazy , i'm frustrated. ***post moved moderator appropriate forum category.*** hi brittany, to disable auto-save in outlook 2016, follow instructions below: in outlook, select file menu, choose options . select mail . remove check mark on automatically save items have not been sent after many minutes . click ok . let know how goes...

i can press send , receive in outlook 2016 , completed normal, no issues. i can send emails desktop outlook , not receive , receive emails on phone?  can issue?  hi, there sever factors why cannot email messages using outlook desktop app. better assistance, know more information concern: when did issue first occur? what status can see on outlook app? did make recent changes on device or application settings? for meantime, suggest check following steps can resolve concern: make sure connected internet s tart internet browser. example, start internet explorer. t ype 1 of following addresses in address bar, , press enter. h ttp://www.microsoft.com h ttp://www.msn.com make sure outlook account settings correct. check link more information , workarounds set internet email account in outlook 2016. delete suspicious email messages mailbox. suspicious email messages...

windows 10... happening on officce products... , driving me crazy. updates current... please help! hi garth, there several reasons may cause outlook , office applications crash or stop responding, 1 of system files corrupted. we following questions answered: what last activity performed on computer? have tried performing system restore? meanwhile, can follow these steps repair office application: right click on start menu select control panel. double-click programs , features. click microsoft office 365 , , click change . click quick repair , , click repair . may have restart computer after repair process complete. note : if crash issue not resolved after use quick repair option, use online repair option. let know if works you. regards. Office / Outlook / Windows 10 ...

leaving job , want keep emails in inbox. fatest , efficient way copy emails on outlook 365 online version. hi jason,   if have version of outlook client installed, can follow article below use export emails outlook .pst file. https://support.office.com/en-us/article/export-or-backup-email-contacts-and-calendar-to-an-outlook-pst-file-14252b52-3075-4e9b-be4e-ff9ef1068f91   then, import email, contacts, , calendar outlook .pst file: https://support.office.com/en-us/article/import-email-contacts-and-calendar-from-an-outlook-pst-file-431a8e9a-f99f-4d5f-ae48-ded54b3440ac   you can involve admin create in-place ediscovery search , export ediscovery search results pst file   let me if need further assistance.   thanks, chris Office / Outlook / Windows 10 / ...

hi, i need remove photo user's account. can confirm there no thumbnail data in active directory object. user has office 365 mailbox. in outlook in browser, or people app, user appears having no photo. in outlook 2013 , 2016 desktop apps, user still appears old photo. using online global address list. it's happening on other pcs also. please help. thank you ***post moved moderator appropriate forum category.*** Office / Outlook / Windows 10 / Office 365 for business

i'm running win 7 pro (64 bit) 32 bit office 2016 home & business on hp elitebook 840 laptop. after last tuesday's patch release, outlook 2016 began having multiple problems, many related calendar events, , began crashing frequently.  i tried both quick , online repairs office, no help.  i rolled system pre-10 jan windows restore point, outlook wouldn't function @ all, crashed opened.  when tried online repair, windows 7 pro crashed irrecoverably (start repair repair disk failed), had full factory reload.  unfortunately since office updates install automatically, shortly after finished reinstalling office 2016, crashes started again.  here's crash info: problem signature:   problem event name: appcrash   application name: outlook.exe   application version: 16.0.7571.2109   application timestamp: 58645ad3   fault module name: exsec32.dll   fault module version: 16.0.7571.6556 ...

hi everyone, i'm new vba programming , hope can me in task. add command button ribbon taskbar: when receive specific email > select (highlight) email > click on command button  > automatism should pick selected email , add in attachment in "new email" "new email" besed on pre-configured email template (*.oft), contain userform (designed in developer mode) located between "object" , "body-message" captions. aim of project is:  recieve "new-email" can see userform on top of list of answers email. example: a: cc: object: ---------- userform space ---------- boby-message caption  response 1 response 2 ... , on... ------------------------------------------------- i'm able is: - add command button in taskbar click_event() run "macro1" - macro1: open email_template.oft stored in local disk folder q: - how can auto-attach selecte...

hi, using vietnamese font document, , lots of font missing. please me how install new font office 365 on ipad. thanks.  to clarify, did mean ipad set vietnamese doesn't reflect on documents when opening using office programs? Office / PowerPoint / iPhone & iPad / Office 365 Home

i don't know happened outlook  since updated last week, have 2 issues: - when reply email, window opened original mail appears font size reduced. nevertheless, have set font in 13 pts, turns difficult me read original message in 9 pts or less. noticed have checked option use format of original message. uses work always. - other issue calendar. now, meeting request accept, doesn't show properly. calendar appears clear. tough, reminder alert still reminds me have meeting or call. can me please? thanks in advance mauricio hi mauricio, first question, when replying emails, hold control , scroll mouse wheel until turns size want. reply it. after that, issue should resolved when replying other mails. second question, seems primary calendar missing outlook.com account.  go calendar page, click view>previous pane. click few times see if calendar shows up. if not, please show me 4 more screen...

hey all, i've encountered issue user in our company has moved imac outlook mac 2016 , using windows 10 outlook 2016. issue we're having when transferred account over, auto-complete database did not come it. person sends lot of email people not in contact list , auto-complete list have been quite large on old mac setup. know when transferring windows outlook windows machine, can copy on auto-complete database file , restore on new system. know if possible when transferring mac pc? wouldn't surprise me if we're unable figured worth asking! also, we're using office365 if helps @ all!  thanks help! chad hi chad,   from experience, not feasible transfer auto-complete list outlook mac client outlook windows client. understand nice if can achieve goal. therefore, suggest submit feedback via link below. feedback important us. https://outlook.uservoice.com/forums/293343-outlook-for-mac ...

what think can not configure autodiscover ***post moved moderator appropriate forum category.*** hi ricardo, we know more concern. kindly verify questions below: which email platform using? do error messages? we forward response. Office / Outlook / Other/unknown / Office 2016

i have created multiple room , equipment mailboxes, importing calendar appointments old exchange's public folders. outlook users wish able see details of these appointments when opening these calendars. can see "free" or "busy". i have tried granting users different levels of permissions these mailboxes, without luck. example: add-mailboxfolderpermission -identity *** email address removed privacy *** -user *** email address removed privacy *** -accessrights "author" can please offer advice? hi pingashley,   try following powershell command , wait few minutes see if can updates. add-mailboxfolderpermission -identity *** email address removed privacy *** :\calendar -user *** email address removed privacy ***   -accessrights author   regards, rick Office / Outlook / ...

hello, used 2 days ago, ms application "scanpst", have been doing years, in order sort of cleaning of professional outlook on 4 emails (1 professional , 3 personals ). 1 of personal emails after having been scanned scanpst, personal account ended or changed double professional e-mail account oddly pro email account! makes me 2 pro accounts, except content of wrong account not @ up-to-date compared current professional account. folders , subfolders old 2015-2014 , 2016, on other hand, personal account folders , subfolders, have disappeared. when go accounts on outlook, personal account still there old professional files , subfolders. how weird! when go documents / outlook. files, account still there current capacity 2 days ago. how can recover personal account folders , subfolders in?? in waiting, thank you. bernard hi bernard, there possibilities issue on account caused scanpst when scanned it. further isol...

when use outlook (as part of office 2013) move small number of e-mails junk folder inbox. after 10 or 15 seconds move junk folder, emptied in interim resulting in messages going deleted folder. happens on both laptop , desktop, doesn't seem happen if use outlook.com. i've searched web no avail. thought re-installing, why happen on 2 different pcs? thanks in advance thanks response vasil, think may have solved it. ms sent instructions upgrading outlook.com new version , required re-adding user's ms account. resulted in 2 accounts in outlook, old , new, once deleted old 1 unwanted e-mail movements seem have stopped. i'll continue monitor this, seems have stopped. hadn't made changes av (mcaffee) not entirely add-in issue. thanks kat Office / Outlook / Windows 10 / ...

hi gurus! i've dug , dug , can't seem find way images pasted clipboard in png format...they seem paste in bmp. i've scoured options in outlook, closest can seem "keep source formatting." is there way force outlook paste images png format in email messages? thanks much! hi chris, understand want control how images copied outlook application. if applicable, recommend make use of paste special function office applications specify formatting parameters want apply when copying images. may refer support article guide in using: paste special . kindly give update on how goes , glad assist further. Office / Outlook / Windows 10 / Office 2013

favorites folder won't keep order in outlook 2016 this becoming frustrating.  there no issues in windows 2007 when used outlook 2016. using outllok 2016 windows 10 each time close outlook , re-open position , order  of favorites changes. have 1 exchange account , 3 imap accounts , 30 favorites items any ideas anyone. can microsoft help!? hi geordie, the folders may change it's order due several reasons. isolate issue, kindly answer following questions: what type of email account primary email? do use account on more 1 computer? what add-ins have installed in outlook? get answers can assist further. Office / Outlook / Windows 10 / Office 2016

1 of our user report after install office 2016 typing laging ( letter slow prompt on screen) . hi jackie, to assist issue, problem affect single computer or multiple computer? problem affecting typing activity or in office 2016 program only? looking forward reply. Office / Outlook / Windows 10 / Office 2016

split thread. i having same problem, can offer additional ideas fix? e-mail rmusulin@s****t.com.  <pii masked moderator> hi ozgator,   please try following see if works:   1.if using office 365 account, can try using sara tool diagnose , fix issues article below: http://answers.microsoft.com/en-us/msoffice/wiki/msoffice_outlook-mso_win10/microsoft-support-and-recovery-assistant-for/29323f9a-899b-4d08-b21d-ca697c7594c0   2. to identify if issue related add-ins, please start outlook in safe mode see if issue persists. (click start > run> type outlook.exe /safe> click ok.) if works, try disabling add-ins see if works: click file> options> add-ins> select “com add-ins” in manage drop-down> click go> uncheck add-ins not using> click ok. 3. have tried using the   quick repair   to repair outlook client? if doesn’t work, try doing online r...

dear all, i've deinstalled wds test if search working in outlook 2007 (sp3) when outlook in cached mode - , working.  i know if outlook in cached mode, wds searching (instant search) in indexed ost file, if outlook in online mode, search request sent exchange server.  i know how instant search working in case (wds deinstalled outlook in cached mode). outlook have own search engine or search working through exchange server? thank help! rgs, katalin Office / Outlook / Windows other / Office 2007

for years have been saving work emails corporate inbox comcast account folders ( dont trust our systems).  both accounts imap , work fine respective cloud sites.   when drag email 1 account , drop in folder on other account complete toasts outlook.  after hours realized if remove personal account outlook fine again , can add personal account no problem.  try move email... same result. is feature no longer supported?  btw...  have blown office , reinstalled , upgraded office pro plus 2016, hi bryant, this issue may have occurred due software conflict. further research concern, kindly answer following questions: have tried repair outlook application ? have made changes prior issue? have tried using different work account or personal account , see if can drag email 1 account , drop in folder on other account? kindly further assistance. Office ...

how upgrade outlook 2007 outlook 365? want ensure email accounts (accounts, emails, contacts) transferred outlook 365. have 1 pop3 account, 1 imap account, , several folders of old email messages (transferred outlook express). running windows 7. i have read online cannot have 2 versions of outlook on computer @ same time. has me worried. first, cannot find information on how data in outlook 2007 upgraded outlook 365 (i assuming automatically done during installation). not want install new outlook, have automatically delete outlook 2007, , find emails/contacts not transferred. a simple step-by-step guide on how upgrade outlook 2007 outlook 365 appreciated.  thanks #1 - can outlook 365 installed without deleting outlook 2007? can test out without deleting outlook 2007. or outlook 365 not install if outlook 2007 still on computer? #2 - if had migrated old email messages outlook 2007 (from outlo...