Outlook for Mac (v15.29) is not connecting to my email after - Microsoft Community
my email exchange account in office 365 online forced me reset password. once did, email account in outlook mac (version 15.29) stop connecting. type new password , not recognize it. go online, type exact same password , i'm able login @ email on office 365 online. what issue? any appreciated. hi ronald barcellos silveira, t hanks reporting issue. please follow steps below , check if these steps resolving issue: 1. make sure quit outlook , other office apps. go keychain access 2. search "exchange" under login --> items , delete 3. search "office" , delete 4. search "adal" , delete 5. launch outlook 6. activation prompt , if account added see password prompt app , adal again. please 2-factor authentication if asked , should able login. let know how goes. best regards, jerry Office / ...