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Showing posts from March, 2011

Microsoft 365 - Microsoft Community

if buy microsoft 365 5 computers, have have windows account, or can have gmail account? hi nate, purchasing microsoft 365 require windows account. however, once purchase package, may connect gmail account office 365. so, follow instructions in link . feel free reply if have other questions or concerns. Office / Unknown/other / Windows 10 / Office 365 Home

I have never used One Note and don't care to. - Microsoft Community

suddenly 1 note inserted itself, can't print document @ all, 1 note comes , demands password don't have have never used 1 note. tried putting 1 in , didn't work. i don't know why 1 note asserting unless windows update. have win 7 pro, outlook 2010 , use chome browser. can't find way around 1 note, can do? i have tried using word , excel , neither worked, way around 1 note? **try check default printer if onenote opens whenever print instead of printing, possible that "print/send onenote" default printer instead of printer.... Office / Unknown/other / Windows other / Office 2007

Outlook for Mac 2016 - I have a big message stuck in Outbox - How do I - Microsoft Community

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split thread. hi  i have tried above steps can not message removed still seen below. outlook mac client version:microsoft outlook mac version 15.33 mac os version: sierra 10.12.4 hi linus924, the update fix have gone out either last week or week insider fast.  if up-to-date week's release (170503) , problem still happening, please go "help" -> "contact support" direct 1:1 support. thanks, amanda [updated amanda zhang msft, 5:06am, may 2017 (utc)] Office / Outlook / Mac / Office 365 Home

Mac Outlook 2016 Categories Not Syncing - Microsoft Community

my company runs 2016 exchange server.  i connect both via owa , outlook (mac 2016 version).  i customized categories in outlook.  i've found twice after outlook updated loose categories, quite frustrating.  on top of that, customized colors disappear on calendar entries , seem revert no color @ all.  here's confusing part: if log account via owa, see custom categories , calendar entries show categories , color assigned to.   therefore, seems outlook not somehow syncing data should stored in exchange.  what can rectify this? hi rj_yvr, may know outlook 2016 mac version using? latest update? please provide detailed information this. issue happen every categorize calendar event or specific categorize calendar event? may try troubleshoot issue via creating new outlook 2016 mac profile see whether problem still occurs. reference: manage profiles in outlook 2016 mac bes...

Attachments - Microsoft Community

just upgraded office 365. how add old quick access toolbar archive icon that opens original window allows me to "archive folders according autoarchive settings" or "archive folder , subfolders". found reference in isn't in customize window (that can find). thanks hi, for information , steps on how can customize quick access toolbar, can refer link . let know if have other questions. thank you. Office / Outlook / Other/unknown / Office 2016

Renaming the Calendar in Office 365 - Microsoft Community

hi guys i change name of default calendar on online calendar can't find rename option. does mean have create new calendar , import information across? thanks in advance kriss :) hello, the default calendar cannot renamed. suggest create calendar , create name prefer. you can post suggestions through our outlook uservoice on link . regards. Office / Outlook / Other/unknown / Office 365 Home

Time zone setting bug in office 365 bug on outlook - Microsoft Community

i logged account office 365 on web app , changed time zone per instructions provided , saved it. after saving page refreshed. now when go calendar, new time zone not reflected. also, time zones on outlook desktop app , web app not synchronized. hi bsolanki, yes, needed set time zone setting while user firstly signs office 365 outlook web app (owa)/web app. and, time zone user has set default one. here, needs emphasized setting aimed every single user not whole organization. result, every user in same organization needs set time zone setting while he/she firstly signs office 365 web app.  hope can clarified.  regards, alan Office / Outlook / Other/unknown / Office 365 for business

Outlook 2010 has 2 accounts for 1 email - Microsoft Community

some how ended 2 outlook accounts 1 email.  1 default account has no data , other account has data , can send , receive from.  how can move account data , send/receive default account. eliminate confusion? ***this post has been moved appropriate category.*** hi, for address concern better, kindly answer following questions below: how did add account? is possible send screenshot of exact issue you're experiencing? make sure hide personal information. looking forward reply. Office / Outlook / Windows 10 / Office 2010

Outlook 2013 stop working on start-up - Microsoft Community

hey all, i hope i'm asking in correct area of forum.  i have outlook profile several calendars on (calendars shared other users). i don't know if calendars issue, cannot open outlook in standard mode, in safe mode. this issue happens since we've changed existing events in 1 of calendars on there.  now, profile not load, way run outlook in safe mode only. meanwhile did is: re-create profile on outlook disable add-ins repair office re-install office but nothing, outlook not load profile, , after few sec, message popping error: "outlook has stop working" any solution please? p.s: our outlook clients working front of google g suite sync. download/run ms utility against outlook see problems identifies https://www.microsoft.com/en-gb/download/details.aspx?id=36852# if starts in safe mode means add-in cause, , disabling doesn't work. ...

Missing data in deleted folder - Microsoft Community

i have new windows 10 computer , installed office 2016, set outlook sync gmail account. have several problems, first one: when @ deleted folder in deleted items calendar - name on it.  when mail else deleted can find using search function - , says in trash folder. trash folder not appear on folders ribbon. please help ***post moved moderator appropriate forum category.*** hi christopher, if network outlook server secure, data secure there more places messages may stored. issue, may follow suggest steps link guide on recovering deleted items in outlook windows. let know if need further assistance. Office / Outlook / Windows 10 / Office 2016

Outlook not searching - Microsoft Community

if open outlook 365 on normal mode not search, when open in safe mode, search. how fix this? hi richard, regarding issue search function of office 365, refer answer palcouk dated june 14, 2016 on thread . we waiting feedback. Office / Outlook / Windows 10 / Office 365 Home

E1 license Question - Microsoft Community

hello team could please confirm if can configure outlook e1 license users ? or e1 users can use mailbox web version of mailbox ? please confirm thanks hi asharaf10, post back. generally, user can configure enterprise e1 account in outlook 2010 client without problem. however, please note previous versions of office, such office 2010 may work office 365 reduced functionality.  for reference: https://products.office.com/en-sg/office-system-requirements in case, still recommend use office 2016 comes office 365 proplus best experience office 365. thanks, sam  Office / Outlook / Windows 10 / Office 365 for business

What are the new features updates till may 2017 - Microsoft Community

what's new in powerpoint 2016 windows of desktop version hi shafiqrehman,   please visit office 365 client update channel releases , select proper channel , year 2017 , update type feature , application powerpoint , , check new features powerpoint on office version. office channel , version information, please go file > account > product information.   thanks, tina Office / PowerPoint / Other/unknown / Office 365 for business

adding Project to Office 365 Business Premium - Microsoft Community

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hi i have bought professional on line , have tried add office 365 business premium account cannot. there issue sharepoint service plans. when try add service following error. you can't assign licenses contain these conflicting services: sharepoint online (plan 1), sharepoint online (plan 2). review services included each license, , try again. when turn off sharepoint online plan (2) bundled project, following error. to assign license contains project online service, must assign 1 of following service plans: sharepoint online (plan 2). so doing wrong... i assume want associate my new project online current sharepoint licence? any welcome. many thanks  hi matt, the error occurs when similar licenses such sharepoint online (plan 2) , sharepoint online (plan 1) have been assigned same user. therefore, check if user has been assigned sharepoint online (plan 2) license before since...

Can a new category for Custom Templates be created in Microsoft - Microsoft Community

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can new category custom templates created in microsoft project online published when making new project plan? Office / Project / Windows 10 / Office 2016

On My Computer - Unable to Find Exchange Mail Moved - Microsoft Community

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hi, i have outlook 2016 mac i trying move emails server on computer folder. instead of drag & drop on computer folder within inbox, did below. now can see emails if search in mails cannot find specific on computer (on computer) folder please help hi taranvir,   although on computer (on computer) appears option when moving items, isn’t specific folder. cannot find moved items checking folders under on computer. nor can search out them current folder or subfolders. suggest move these affected items out folder under on computer can view them navigating folder.   thanks, brook  Office / Outlook / Mac / Office 2016 for Mac

Outlook options on a Surface 4 - Microsoft Community

i use outlook on dell primary business email account.  have surface have connected outlook acct , works great.  send each email delivery and/or read receipt.  have yet find option on outlook on surface.  not seeing? thanks in advance help hi dc628292, about outlook, if mean outlook 2016, please refer article below locate option. add , request read receipts , delivery notifications  if not, please capture screenshot outlook ui. thanks, lance Office / Outlook / Windows phone & tablet / Office 365 for business

Outlook 2016 calendar creating appointments with 0 minute length when - Microsoft Community

split thread. hi- has figured out yet? we have issue here, affects users.  one on outlook 2010, others on outlook 2016.  exchange 2013 latest cu.  we on-prem. please let me know if has idea here. hi troutgeoff, firstly, i’d confirm if you’ve tried repair outlook client mentioned in old thread. if issue persists after that, i’d confirm following information further troubleshooting: 1. saying ‘we on-prem’, mean using pure exchange on-premises email service or under exchange hybrid deployment office 365? 2. detailed version of outlook 2016 client. (in file> office account> update options) 3. can reproduce issue every time use reply meeting option in outlook 2016 client? 4. if log outlook web access , use corresponding reply meeting option reply emails? issue persist? 5. have tried manually changing meeting duration after clicking reply meeting? there improvement? 6. please shar...

Outlook 2010 custom form issue - Microsoft Community

i created custom form saved in outlook organizational library in 2012. few days ago, needed make changes form. since then, when form used coworkers , sent me, 1 of fields blank every time though senders filling in.  i have tried clearing cache , republishing form , nothing works. know why happening , can fix it?  Office / Outlook / Windows 10 / Office 2010

Outlook 2016 (Desktop client) Encrypted connection to your - Microsoft Community

hello, i have seen many posts similar happening system still can't figure out. need help.  we have business , run of our computers through our domain server dell server pet110ii windows server 2012 r2. have several computers- on windows 10. have ms office home & business 2013- new computer first , 1 2016. i purchased new desktop- hp prodesk 600 g2 small form factor pc windows 10 (it came win 7 did upgrade). purchased , downloaded ms office 2016. tried set outlook email using route of going through control panel- mail etc. in fact have tried multiple different ways of trying add exchange email , comes same error- "an encrypted connection mail server not available. click next attempt using unencrypted connection" our exchange hosted through rackspace. have talked them many times trying figure out. of autodiscovery settings show correct etc. tried calling ms tech support- no help- in fact want charge me $400 see if can fi...

Unable to start Outlook 2016 - Microsoft Community

i having issues trying start outlook. loads , error message stating outlook has stopped working , asks close program. previously had been given information of doing network reset, has resolved issue till next update rollout, when go through again. not fixing time. i have completed system scan no errors , if try start outlook in safe mode detects error , closes program. the event log show message normal outlook startup: faulting application name: outlook.exe, version: 16.0.7967.2161, time stamp: 0x590b423c faulting module name: windows.ui.xaml.dll, version: 10.0.14393.1198, time stamp: 0x59028905 exception code: 0xc000027b fault offset: 0x008b77e8 faulting process id: 0x105c faulting application start time: 0x01d2d2083267d3bd faulting application path: c:\program files (x86)\microsoft office\root\office16\outlook.exe faulting module path: c:\windows\system32\windows.ui.xaml.dll report id: c77adfeb-749c-4d02-8d2c-addd04a5c783 faul...

Outlook 2016 - Microsoft Community

why can see google contacts read file under contacts in outlook on contacts page but not date current google contacts also why have export outlook contacts google everytime want update google contacts same outlook contacts if have edited contact or added new one why wont google contacts sync outlook contacts all want have outlook or hotmail exchange contacts sync google contacts auto i cant setup gmail exchange defaults imap all im trying make outlook , hotmail contacts same in google without having delete google contacts , import them again outlook manually hi, to clarify, please answer following: when did first encounter issue? does affect google , outlook contacts? did make changes in mail settings before happen? what troubleshooting steps have tried far? we're looking forward reply. Office / Outlook ...

Saving data prior to cancelling 365 subscription - Microsoft Community

after disastrous attempt @ ms office tech support, need try save data can before cancelling subscription.  outlook data important, years of business calendars, emails etc. critical business. please help. you might better off seeking local pc club, or possibly pc shop (not big brand outfit) if comcast a/c set pop, data still exists on local pc in pst data files as observation, , future reference, if use outlook.com mail account sync across devices, mail/calendar/contacts/tasks sync Office / Outlook / Windows 10 / Office 365 Home

Lost of emails when transferring to office365 mail exchange server - Microsoft Community

hi, i migrated emails outlook 2016 on desktop  microsoft exchange server. i did backing emails on desktop pst file , them imported them using import option on outlook once had exchange server email set up. (i had uninstall outlook computer , reinstall before did import) problem missing 12 months of emails after transfer (december 2015 december 2016)  is there way can reinstall lost email or see happened them , reinstall lost emails?. i've been on hold microsoft support business on hour waiting speak technician thought forum might able help. can solve problem ! thanks hi sam, i got issue resolved. i had earlier pst file backup imported first.i imported in later pst file wouldn't import me initially. i seem have emails ! thanks help. regards maurice Office / Outlook / Wind...

picture's right-click "size and position" and "format - Microsoft Community

paste picture (such snipping tool), right-click on it, "size , position" , "format picture" greyed out in outlook 2016 version 1705 (build 8201.2102 click-to-run). size can adjusted clicking on picture tools above format on ribbon, , adjusting vertical/horizontal values.  adjusting horizontal value seems keep aspect ratio correct , automatically adjust vertical value.  ribbon doesn't give way scale percentage. file --> office account --> office updates says i'm up-to-date of 26-june-2017. hi mike,   thanks reporting this.   i tested feature in outlook 2016 client version 1706 (build 8229.2045) , found issue solved in version. currently, version in first release current channel. if want use version, please contact office 365 admin help. also, can wait update released outlook client. please keep monitor updates of outlook client.   meanwhile, if need other assistance office...

Profile keeps corrupting after upgrading to Business Premium - Microsoft Community

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dear support, need assistance on issue see below facing major impact our business, this happens when our midsized plan has been upgraded business premium . outlook profiles keeps corrupting if created new profile. never experience issue before. problem on this? creating new profile everyday 200 employees part of daily habit , users needed wait again emails back. see below screenshot.  hi andrew, i know type of account  is configured on outlook client, (exchange mode, imap or pop3). try using support , recovery assistance (sara) tool run series of diagnostic tests , identify issue on outlook client. regarding error ”system resources critically low. close windows.”, try minimizing opened applications on desktop or application on background, might caused insufficient system memory resources on pc. if issue still occurs, please provide following information troubleshoot: 1. detailed ...

Outlook 2010 Favourites disappearing - Microsoft Community

i've been digging on internet trying find fix problem no avail. we have many 2012 rds servers running office 2010. our outlook version 14.0.7177.5000 multiple users across multiple servers have reported same problem, when opening outlook, various favourites have disappeared. i tried basics of recreating favourites, giving them new outlook profile , wiping local roaming profile server , creating new. tried /resetnavpane switch same problem happens every time. during testing decided log onto server myself account (i work local pc, not rds, new account server) , found replicate same problem. i found problem seems affect shared mailboxes added favourites folder though. i recreated favourites , used mfcmapi open profile , viewed 'common views (hidden contents)' table , can see favourites listed. whilst watching common views table, opened , closed outlook 5 or 6 times. favourite doesn't shift common views (hidden contents) table, in...

Outlook 2013 has stopped working - Microsoft Community

outlook 2013 has stopped working in windows 10.  have attempted run in safe mode (outlook /safe) , failed.  have "changed" microsoft office in installed programs both online , offline repairs , still not run.  program starts open , stops.  gives error box stating microsoft outlook has stop working, looks solution problem , says again has stopped working , problem has occurred, windows close program , notify me if solution available. it ran fine until i setup email service/activesync on android phone couple of hours ago. can still access email phone, not outlook 2013 on laptop. but might coincidence , have nothing laptop outlook issue.  of course, "changed" install, none of microsoft office works.  says have reactivate program , have been given ultimatum... activate 1-12-2017 or else.  have 2 problems since don't remember account activated ( *** email address removed privacy *** , *** email address removed...

Outlook 2016: moving drafted emails between accounts - Microsoft Community

we use vb code in access database generate emails. these stored in the  exchange account concept folder of person generating emails. the emails moved concept folder of second exhange account, can send account. worked fine until switched outlook 2013 outlook 2016. since working 2016, can send emails initial account saved in. if move them other account, al de mails come undeliverable. anyone have idea why is? hi, to assist issue, kindly check answer of our mvp diane poremsky on post . regards. Office / Outlook / Microsoft Office Programming / Office 2016

How do I increase the file size for embedded sound files into - Microsoft Community

hoping can help  you don't need v. 2010. files embedded default , needs no action on part. Office / PowerPoint / Windows other / Office 2016

Search function in Outlook on my Mac stopped working - Microsoft Community

hello the search function in outlook on mac has stopped working. used work fine , stopped.  i'm not technical , of fixes seem quite drastic or complicated.   has has problem recently? i'm wondering if microsoft did update behind scenes has caused problem colleague has same issue.  hi nikki,   thanks update.   regarding “it finds stuff not all”, let know how many emails can searched now? unsearchable emails stored in specific folder?   as still can’t search information, please try following steps: 1. refer article , create new profile. note: not remove original profile. 2. on mac, go finder > applications > utilities > terminal. 3. type "mdimport -l". 4. if see more 1 instance of " microsoft outlook spotlight importer.mdimporter," delete outlook application not using, empty trash, restart mac, , go step 2. 5. in terminal, re-index outlook database ...

Outlook2016 hides the draft in status bar - Microsoft Community

outlook2016 hides draft in status bar. cannot find them in draft folder!!!! such stupid feature! wastes me hours search draft. everytime don't finish email, lose it!!! until today, see tens of draft in status bar! pm creating such feature? want money back!!!! if mean create msg, minimize msg appears shortcut in win status bar, expected behavior, have click save (ctrl s) in order that msg saved drafts. and has been standard behavior in outlook versions. Office / Outlook / Mac / Office 2016 for Mac

Outlook for Mac shows one item syncing constantly. Never resolves - Microsoft Community

i have enterprise user using mac outlook 2016 on el capitan 10.11.6. outlook shows trying sync 1 item. can send/receive other email fine. there nothing indicating "unread." on windows pc, outlook 2016 synced fine without errors. i tried having him remove profile on mac, , create new profile. sync back. has done this, there still notification of 1 item synching. in meantime, have migrated on-site exchange office365. outlook 2016 pointing correct outlook.office365.com server well. sync issue remains. hi dozer,   since works in outlook 2016 windows, account should ok, issue can related specific outlook 2016 mac client. i’d conform following information narrow down issue:   1. the detailed version of outlook mac (open outlook>click outlook in taskbar>about outlook). please make sure it’s latest version on side. 2.  could provide more details symptom “ his outlook shows trying sy...

Outlook is crashing - Microsoft Community

hello! canceled old email 365 , outlook crashing. believe email canceled "parent" email account , not having server connect causing issue. have worked person , not know next.  i have made several attempts contact reinstate account @ 365 have 90 day policy, no 1 call me back. not having email days while working killing me , eating time. need help! tia hi sarah , thanks posting issue here. in order better understand issue, please collect following information: 1. said "i canceled old email 365". please give me old email account via private message security. 2. error message when outlook crashing? please capture screenshot it. many factors can cause outlook crashing. please try following steps check if works. 1. run " outlook.exe /safe " in command line. if issue won't occur, means add-ins cause issue. please go file > options > add-ins > ma...

Sync Icloud Calendar/Contacts with Outlook 2007 - Microsoft Community

recently lost sync icloud calendar , contacts.   running under windows 10 outlook 2007 (12.0.6670.5000) , using latest icloud windows 6.2.1. after running icloud control panel , selecting sync icloud drive, photos, mail,contacts,calendar....., , bookmarks  -  outlook appears set up.  icloud email works correctly calendar , contacts not displayed.  account settings data files indicates ......@icloud.com pst file , icloud . aplzod file installed.  add-in enabled. when display "all calendar items" drop down menu  shows ......@icloud.com not show in window below therefore cannot selected , displayed. icloud works fine iphone 4s , web icloud.   i have reloaded icloud , windows 10 without success. there many great minds out there - hope 1 of them finds time me. the june 13 updates caused this. see known issues update:  description of security update outlook 2007...

Outlook apparently ties up server - Microsoft Community

i had reinstall outlook 2010.  now unable retrieve email our isp email provider on device (iphone) while outlook program open , not "off-line".  previously problem when both desk-top , iphone attempted pull down email @ same time.   the option how outlook checks email has remained @ default 30 minutes, however, if outlook open, email sent pulled down.  these emails never show available on iphone until outlook closed or manually taken off-line. any thoughts? thanks, carl the type of mail account is? if pop or imap mail account nothing downloaded until outlook polls new mail @ 30 minute interval Office / Outlook / Windows 10 / Office 2010

Outlook 2013 Unknown error 0x800xxx69 - Microsoft Community

i have imap account works correctly on other e-mail clients, in outlook when testing account setup, fails message: unknown error 0x800xxx69. i tried solutions proposed in following links, none of options make sending of emails work. https://support.microsoft.com/es-es/help/813514/error-occurs-when-you-send-or-receive-an-email-message-in-outlook-or-outlook-express https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_other/sending-error-with-outlook-2010/bc29ee46-81e9-455b-93b3-8588cd71d100 i using microsoft outlook 2013 (15.0.4893.1000) on windows 10 64bit. account type: imap incoming server port: 993 outgoing server port: 465 authentication required: true hi paolo, kindly click on link check on how setup email in outlook. let know how goes. Office / Outlook / Windows ...

Add-in programs become inactive every time Outlook 2016 is restarted - - Microsoft Community

i have outlook 2016 on windows 10 pc. have got latest versions of both outlook , windows installed. i have various 'add-ins' installed. working fine. however, in last few months, of sudden, every few days, become removed outlook. notice few days later not there in tabs @ top of outlook 2016 - after restarted - , have manually add going “add-ins” section within outlook options. i have manually re-added them active add-ins 50 times in last few months. because add-ins become “inactive applications” renders programs more or less worthless me. what can done stop programs becoming inactive please? thank much. appreciate co-operation. it's computer automatically restores default state. add-in should not removed or uninstalled automatically in application. unless, computer you're using has program deep freeze or similar automatically wipes changes you've made. contact administrator regar...

Moving email accounts from 2007 to 2016 outlook, 2016 merged all my - Microsoft Community

i bought new laptop, , changing 2007 outlook 2016 outlook.  added hotmail account, , went well, separate personal folders listing...but every time close hotmail "script error" message box pops up: error "library not registered."  how fix that?  ok, main reason question... then exported 2 different business email accounts, separately 2007 flash drive; first biz account, when imported 2016, did not list name of email account did put data personal folders category, figured selected wrong import folder 2 choices, imported 2nd biz account , selected other folder choice.  did not create separate email account on list added data personal folders category , both biz accounts merged under same inbox.  other problem when go account settings, 2 biz accounts not listed, hotmail is.   when go open & export tab, open outlook data file, neither of .pst files there, data in inbox, sent files , sub folders of both biz e...

Outlook.com Font keeps changing - Microsoft Community

split thread. this started happening me when upgraded windows 10 computer office 2016. the description precisely correct.  standard fix not work. outlook somehow alters font in parts of many of emails when people reply them. this appears "bug" persists april 2017! ***post moved moderator appropriate forum category.*** hi, to assist better, please see aswin_anand answer on thread: font keeps changing . contains link of troubleshooting steps perform sfc scan. we'll forward response. Office / Outlook / Windows 10 / Office 2016

Outlook shake. - Microsoft Community

1)       the screen still shaking , down , make me dizzy!   2)       another 1 thing when keep draft mail in outlook, time when take out , send out. takes lot of time  send out. not know why?   hi, to resolve concerns, suggest try repair outlook 2016. may follow steps on link . let know how goes. Office / Outlook / Windows 10 / Office 2016

original custodians of a pst - Microsoft Community

i have received pst someone. combined multiple custodians single pst, , aren't divided by folders either. there 30 original custodians, , hoping there way me separate these.  does have idea how this? thank you. i have received pst someone. combined multiple custodians single pst, , aren't divided by folders either. there 30 original custodians, , hoping there way me separate these.  does have idea how this? #1 - starting point define mean "custodian" , how "custodian" identified in outlook item. next - confirm folder structure in pst file recieved. if things aren't divided "folders" - mean in 1 folder (i.e. <inbox>)? if yes, brings focus 2nd part of q#1 (how custodian identified?) Office / Outlook / Windows other / ...

Unable to search any previous email in Microsoft Office 365 Business - Microsoft Community

hello team, we have upgraded office 10 to microsoft office 365 business. now, w e realized unable search previous emails in outlook 2016. in outlook 2010 searching worked perfect. even, have done basic troubleshooting @ our end. is there can me here. please ping me @ *** email address removed privacy *** thanks, manish bansal hi manish bansal,   to better understand situation, i’d confirm following information: if using office 365 account, please sign in owa(outlook web app) see if can search old emails. need make sure these old emails not deleted mail server. when upgrading outlook 2016, using old profile created in outlook 2010 or new profile configured in outlook 2016? if it’s old one, please backup , create new profile , perform search. please try running outlook in safe mode pressing ctrl while clicking outlook icon see if can search old messages to avoid troubleshooting duplicate s...

Every app in the Office Suite crashes and likely due to saving to - Microsoft Community

i have been using office many years @ point , have never dealt such stability issues. today alone i've had excel crash me twice , powerpoint 3 times. 1)   i've reformatted twice since i've installed office 2016 , doesn't @ all. 2)  i suspect has onedrive      a)  saving onedrive folder extremely slow      b)  the crashes seem happen during auto save yeah, it's because of onedrive - no crashes while working on powerpoint file on desktop Office / PowerPoint / Windows 10 / Office 2016

Outlook 2.22.0 for iPhone will not properly display certain HTML - Microsoft Community

i installed outlook app store (apple) ios on iphone runs ios 10.3.1. messages encoded html show html code , not message or it's graphics content. in case unreadable message notification message esilo.com. email hosted network solutions imap mailbox. version of outlook 2.22.0. the message displays using email client included iphone , can read using safari browser , email provider's "webmail" client network solutions. the message display html code begins <!doctype html public "-//w3c//dtd html 4.01 transitional//en"> , not message graphics , text. charset utf-8. microsoft's outlook tech support on 5/01/2017 unable locate settings allow me make change display message , not html code. contacting outlook support using chat feature unsuccessful . typing , forth 30 minutes, not help. suggested post question community see if others having problem , if solution has been found. the categories listed below wi...

Which account has my mail? - Microsoft Community

i have office 365 insider on mac , i've put outlook icon in dock. have 4 imap accounts. when new email there indicator in dock icon when open outlook there no indication account has email @ account level. accounts collapsed account heading , have expand each 1 find out mail - once expanded inbox has indicator. i think best answer woule have consolidated/unified inbox indicator @ minimum each account name should have indicator nunber of emails have not been reviewed. hi mssteveb,   it’s expected behavior need expand accounts know account has received new emails. idea “ i think best answer have consolidated/unified inbox indicator @ minimum each account name should have indicator number of emails have not been reviewed ”, think makes sense. given situation, welcome contribute feedback related team via clicking vote button in link below: https://outlook.uservoice.com/forums/293343-outlook-for-mac/suggest...

An unknown error has occurred in Outlook - Microsoft Community

hello team, got issue today, wherein getting error in outlook 2016 mac(15.33). whenever launch outlook takes 4-5mins launch , getting error message on screen "an unknown error has occurred in outlook". troubleshooting performed: created new outlook profile, , launch out delay. stucks sync pending folders , when tried send emails gets a new error "unexpected data encountered" able receive emails. not sure, why happening? have few questions 1) since when started happening? 2) have tried reverting previous version? 3) type of account it? exchange, o365 or imap/pop account? 4) if configure new profile , configure test account in new profile exhibit same error message? account might having corruption in inbox causing issue. may there lot of folders might cause of folders not getting synchronize here. please share above detail can troubleshoot issue accordingly. ...

IMAP folders disappeared out of the sudden - Microsoft Community

hi all, i running outlook mac 2016 v15.33 (170409), , today out of sudden lost imap subfolders. i left default ones inbox, sent etc, , emails in folders. logged webmail of mail server , folders there. there no updates of mail server of kind in time when happened. i restarted outlook/mac , checked disk permissions. nothing helped.  there similar question here unanswered: https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_mac/imap-folders-in-outlook-2016-keep-disappearing/50ac2380-14dd-4d80-982d-5a8d6cf4f4d9 i can see imap folders under "tools / imap folders", cannot unsubscribe / subscribe them. at end created new profile via outlook profile manager , created new account, rules, signatures etc. why , how happened beyond me, not again time since inbox > 10 gb (i have headers of emails except inbox alas). can provide more debugging info if needed. best neven ...

Shared Calendar & Outlook Web App - Microsoft Community

hi all, i'm having issues shared calendars , outlook web app, , love help. example, create calendar in outlook (called test calendar). share test calendar colleague. colleague can see test calendar in outlook through outlook.office.com, test calendar not show in outlook web app. not sure matters, granted edit rights colleague calendar. else having issue, , there fixes this? in advance! hi rshiba, detailed information , screenshots. description, understand colleague trying open shared exchange calendar via using outlook 2016 mac. if so, need create shared calendars under default " calendar " folder can access shared calendar via using outlook 2016 mac. in outlook 2016 mac, cannot open shared calendar folder not sub-calendar of user's shared default calendar folder. reference: cannot open shared calendar in outlook mac best regards, shyamal Office ...

Outlook Issue - Microsoft Community

dear team, my name arun. using microsoft 2013 outlook. issue related outlook label.i using gmail account , configured in outlook using imap. faced issue automatically created labels in account outlook or gmail.i dont know how happened. never created labels. please me. in ms outlook mean "outlook label"? gmail, when accessed via web browser access uses labels , not folders Office / Outlook / Other/unknown / Office 2013

I am getting pop-out messages - Microsoft Community

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i keep getting pop-out messages every 2-3 minutes account out of date...yesterday, got message appears else using account, , changed password requested. today after getting out of date message, url change password in outlook not work in firefox, opened outlook in edge.  attached snip of action in edge. tried snip pop-out message, appears immune being copied. driving me nuts. i having other issues outlook have not been resolved via support emails. ***post moved moderator appropriate forum category .* ** hello, there several reasons why getting error message. 1 example problem server’s security certificate. hence, can follow article: account settings out-of-date . article contains troubleshooting steps can perform resolve problem. should need further assistance, don’t hesitate reply post. Office / Outloo...

Outlook Synchronization - Microsoft Community

how stop outlook synchronization? hi william, we know more concern. 1. version of outlook using? 2. kind of using? we waiting response. Office / Outlook / Windows 10 / Office 365 Home

Disable "Either there is no default mail client or the current - Microsoft Community

under windows 10, regularly popup: "either there no default mail client or current mail client cannot fulfill messaging request". happen use outlook  express (yep! runasxp.com ) , assume doesn't support required messaging request. i'm fine that. all solutions i've found deal outlook users repairing outlook install outlook work correctly.what want disable popup entirely. how can that? thanks help. you using program/solution isn't supported, , such have no control on error msgs or popups i have ask why use program, if win10 mail not suit there other free mail programs supported e.g http://www.emclient.com/ Office / Outlook / Windows 10 / Unknown/other

Missing Groups in Contacts Outlook 2016 - Microsoft Community

hello.  yesterday created new group , worked fine.  today, tried add members can't find group anywhere.  however, when type in name of group in new email, shows it's got somewhere!  how can edit list?? fyi... running outlook 2016 on windows 8 yahoo imap account. try one: c lose outook, click on start, type mail (or go control panel , mail), select mail profile, click show profiles, remove profile , click ok. restart outlook , groups section should there. hope helps.. this unsync , resync account.. Office / Outlook / Windows 8 / Unknown/other

Outlook 2013 is not sending or receiving emails - Microsoft Community

i'm using outlook 2013 on windows 7 professional desktop pc. when opened outlook today, no emails received. after couple of hours, realized had never received 1 particular email expecting. that's when realized no emails had been received day, though have outlook set automatically send , receive emails every few minutes. called isp, told me outlook not reaching server. i've checked set ups, , nothing has been changed. checked sure 'working offline' not toggled on. have several different domains emails, each different host, don't think problem of hosts' servers. else can check? help! cyndi hi cyndi, the issue may occur several different reasons, such misconfigured settings, interaction third-party software, , limitations of outlook. to resolve concern, kindly follow these steps: follow steps on repair office application . update outlook 2013 latest version. may refer link . ...

How can I get the envelope icon to go on outlook 2016 when reading - Microsoft Community

office 2010 annoying sticky envelope icon on outlook 216 task bar icon staying there if emails read. way can rid of envelope right click on inbox , select mark read. there known fix this? hi tom,   after consulting related team, told expectation envelope removed when read email in outlook. it not matter if read on device. if read email on device, envelope not removed.   in situation, welcome , encourage vote following idea , share yours in dedicated channel customers’ feedback: https://outlook.uservoice.com/forums/322590-outlook-2016-for-windows/suggestions/15747841-fix-the-new-mail-taskbar-icon . understanding experience helps make our product , service better , others.   thanks, chris       Office / Outlook / Windows other / ...

Outlook 2016 Does not search mail using From: To : even when i - Microsoft Community

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split thread. i work tejas , experiencing problem. 1 of difficulties in diagnosing problem it's intermittent. of time searching works perfectly, claims "no matches found" though know that's untrue , emails exist. on occasions emails appear if delete last character search , press return key. in answer questions; 1. account office 365 account 2. via "microsoft exchange" 3. online (fyi problem happening outlook client installed on pc) 4. product information states "subscription product - microsoft office 365 proplus" , version 1609 (build 7369.2130) 5.below screenshots showing occasion when problem occurred.  a. searched sent items emails to:joan , know lots exist, outlook states "no matches found"  b. delete last character (i.e. change search to:joa , press enter key make outlook search again, , find emails i've sent joan. hi t_w_89,   ...

How to keep design of original slides when inserting slides using PPT - Microsoft Community

it used possible check box "keep design of original slides" when inserting slides different presentation existing 1 (office 2011 mac).    this option no longer available in office 365 version.   there way inside of ppt in latest version (currently running 15.24)? the workaround open 2011 version of ppt , insert slides using that, clunky , keep hoping they'll bring feature in latest version. -- d. just happened notice: 15.24 no means "latest version"... in fact, 9 months behind. the current version should @ least 15.31 15.32 published. fwiw, in installation of 15.31, when using insert> slides from> other presentation inserted slides retain formatting default. Office / PowerPoint / Mac / Office 365 Home

“The image part with relationship ID rid 2 (or 3, or 25) - Microsoft Community

hi,   just open file , found of images missing, error messages “the image part relationship id rid 2 (or 3, or 25) not found in file”.   i’m using office 365 version 1704 (build 8067.2115) help! many thanks!! https://www.dropbox.com/s/z6p6nzzdcf7k2rg/test%20%20file.pptx?dl=0 hi, we appreciate earnest effort reach out microsoft community. understand unable view images stored on specific file opened. sorted, kindly answer following questions: were there changes made prior issue? were able open other files, images stored well, no apparent issue? was file created powerpoint program? what troubleshooting steps have done in attempt resolve issue? we waiting prompt response. Office / PowerPoint / Windows 10 / Office 365 Home ...

VB.net Addins for Ms Project 32 bits Corrupt data when paste from - Microsoft Community

hi, i have vb.net 2010 addins application ms project 2010. the objective of addins connect sap pm sap.net connector 3.0 bring work orders (and operations) , paste ms project task table. development machine: - windows 7 pro, spanish language, 64 bits - vs.net 2010 pro, english language - ms project 2010, english language, 64 bits target machine: - windows 7 pro, spanish language, 64 bits - ms project 2010, spanish language, 32 bits i generate 2 installer: 1 64 bits, , other 32 bits. both version have same lines of code. running  addins in 64 bits version of ms project 2010 works fine, in 32 bits version, corrupt data when paste large values number custom fields (ex.: 94137750 corrupted 94137752, 94048923 corrupted 94048920, etc.). failure doesn't occurs when paste small values "10" or "44502". the steps put records clipboard , paste values ms project task table following: - step 1: add records ...