Thumbnail issues with Office 365, and other - Microsoft Community
hello all. i have windows 10 laptop pc. used had office 2013 installed, after organization purchased office 365 pro plus 2016 installed , uninstalled office 2013. that's when problems started; ones found: 1) thumbnails files created using word, excel, powerpoint etc have different type. have @ screenshot 1. word documents seem match icon of new word, excel documents have older icon, , powerpoint documents show actual first slice. supposed like? if no, how fix it? works anyway, annoying eye... 2) mouse right click > new word/excel documents missing. see 2nd screenshot. i've tried few suggestions found. nothing works. the exact same problem happened 2 different laptop pc's windows 10, of different brand , a 4 year age difference , $1500 price difference... updated. on old laptop, tried uninstalling every office version , installing 365 again. didn't fix it. it's either windows 10 or office 365. thanks in advance. x...