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split thread. well can't autoupdate update package run - beachballs few seconds after opened. have removed silverlight completely. hi graham,   do mean after manually downloading update package via link , not able install it? please try re-download package see result. if issue persists, please follow steps in article install latest version of silverlight , use autoupdate see result.   thanks, rena Office / Outlook / Mac / Office 2016 for Mac

when add shared email account users outlook prompts auto discovery of server. have tried both accept , deny. niether works. can see email account web version not outlook app. hi brose, i ask information understand situation: 1. want understand on steps have done add shared email account in outlook client. can refer article . 2. please provide screenshot of auto discovery prompt. 3. have checked in web version, check access granted user (full access, send as, send on behalf) 4. provide email address. to protect privacy, can share in this  private message link .  looking forward updates. best regards, ruel Office / Outlook / Mac / Office 2016 for Mac

cannot start microsoft outlook. cannot open outlook window. set of folders cannot opened. information store not opened.  help! my computer @ work not let me access emails anymore due message. is there somewhere specific file can found? i have tried resetting emails , whole of microsoft office applications , has not worked. it outlook 2016- used able open them started ask me insert password.  i have tried setting new account same email states has worked not , opens new email account , not load previous contacts , emails.  any suggestions appreciated.  thank in advance.  ***post moved moderator appropriate forum category.*** hello, to troubleshoot concern error message received in microsoft outlook 2016, may refer steps provided on link . let know how goes. regards. Office / Outlook ...

i using windows 10 , outlook has annoying lag. ***post moved moderator appropriate forum category.*** hi sam, to better assist you, know following information: what tasks performing in outlook when experience lag issue? how many email accounts added in outlook client? do experience lag issue on other programs on computer? what troubleshooting steps have tried far? looking forward response. Office / Outlook / Windows 10 / Office 2013

we switched outlook 2016 @ office , problem i'd 2016 has not been improvement. with previous outlook (2007) when replied or forwarded message outlook put right under addressee line when had done 'u have replied message @ 03-20-2017'. since we've switched 2016 message not shown in 95% of messages reply to/forward. can't find correlation why works, of time won't , it's really irritating. i have picto activated in columns (even moved around see if helped), tried disable .com addins, clear , reset nav panes. no avail. anyone knows how can solved 400 mails per month if have backtrack earlier reply has become nightmare. Office / Outlook / Windows 10 / Office 2016

i hope can suggest solution problem. i've last couple of months been having repeated problems outlook part of office 365.  problem when sending email , swapping between folders, outlook hangs 30 seconds , reports "outlook trying retrieve data server office exchange".  it's intermittent, not time, sufficiently frequent annoying - in fact outlook pretty unusable.  outlook behaves ok when pc first started after 10 or 15 mins issue commences. i have been in touch ms answer desk, after several calls escalated level 2.  promised me call on 2 occasions none came. here's have done far: confirmed i'm running latest versions of office , windows 10 (creator update installed last week) created new profiles disabled add-ons uninstalled , reinstalled office updated driver on graphics card checked account settings - outlook works fine on cheap laptop run outlook in safe mode confirmed pc manufacturer hard disk (actually ssd) wor...

i have checked out problem , found previous post no solution. i have office365, latest , date. in outlook if there dialogue @ top of message "! if there problems how message displayed, click here view in web browser" click "view in browser" , error - application not found. i use chrome, have defaults set correctly. if click on link within email takes me chrome open link defaults working fine, dialogue within outlook not working , not recognise have browser set.   i've tried turning ie 11 on in windows features have turned off did not help. any other suggestions, post not helpful. https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_win10/view-in-web-browser/46d9fa3c-5376-47ac-923d-c7179c1d5af4   does ie open normally? and if set ie default, restart pc, function? Office / Outlook ...

hi all i've have been tasked removing 365 licence account, turning mailbox can continue receive mail , forward on mail licensed 365 users. the account in question receives of our business's' correspondence, pretty nervous de-licencing , possibly losing historical mail. i can't find guide walk me through these steps. can me please? best regards hi seansrs, please feel free post if have further concern. regards, alan Office / Outlook / Windows other / Office 365 for business

hi all the folders in sidebar in tasks have disappeared overnight , of tasks bunched 1 long list. please can advise. have tried different browsers / resetting browsers. thanks hi george,   have tried clear caches in web browsers? if no, please try , check whether folders can seen again.   if issue persists, need information below troubleshooting: 1. issue occur in inprivate browsing mode? 2. can confirm if other users in organization encounter same issue? if no, please login account on normal pc , let know result. 3. use desktop outlook client? if yes, can folders still seen there?   regards, larry Office / Outlook / Windows other / Office 365 for business

we use mapi send mail our program. after latest update outlook 2016 (build 7967.2139), have experienced following problem: the first mail sent correctly through outlook. mails after that, fail send. the new mail session created successfully, logon mailsession successful, but the mailsend fails. (no outlook "allow"-window appear) reverting previous build of outlook solves problem, not acceptable solution, as of our customers use automatic update of outlook. any better solutions? hi  i have same problem too. in case solution call mapi logon before sending first email. https://msdn.microsoft.com/en-us/library/office/cc842052.aspx https://msdn.microsoft.com/en-us/library/office/cc765585.aspx regards, simone Office / Outlook / Microsoft Office Programming ...

auto-update needed manually updated before see needed update office. have office 15.29.1. strange behavior in excel - "open recent" menu screwed , doesn't update files open. excel seems working.  when try open file in powerpoint, first "grant file access" window (i have seen few times excel files too) - "additional permissions required access following files" - , shows file i'm trying open. click "select", see file want in new window, click "grant access" , "cannot open file .....  the file may damaged, or may have been created in pre-release version of powerpoint".   powerpoint create , open new file. doesn't show in "open recent' menu.  lots of wrong stuff happening here.  please advise.  hi gheumann,   thanks updates. understand poor experience, , sorry impacted. hope you'll stick it, , continue give feedback o...

have found vba code in several places printing slide, of them (regardless of explanation seems imply) print slide seen in editing mode (at least me). since have lots of animations overlaying text, etc, not show in presentation mode, printouts include of shapes hidden. i'm trying figure out how print seen on screen when slide being shown. can me code assigned shape printing slide in "presentation" view? take screenshot , print. used have add-in did haven’t updated in while. Office / PowerPoint / Other/unknown / Office 2010

hi there, want sell powerpoint addin @ microsoft store. how do it? what type of add-in it?  example, ppa/ppam add-in written in vba, or com add-in written in vb or 1 of .net languages?  if so, don't believe can sell type of add-in through ms store. if it's javascript add-in, you'll want go here next; read details, including information in links on page: https://dev.office.com/officestore/docs/submit-to-the-office-store Office / PowerPoint / Microsoft Office Programming / Office 2016

i'm working on project need 1 task split couple time other tasks happen on specific timings. i know can manually split task fit need, i'm looking auto function. ---example--- long task: duration 4 days, start monday short task 1: duration 1/2 day, start tuesday morning short task 2: duration 1/2 day, start thursday morning i should able long task automatically finish on end of day friday? thank help. jonatlavi, you can, assuming same resource assigned 3 tasks @ unit level of 1 (i.e. full time). first go resource > level group > leveling options , set option, "leveling can create spits in remaining work". add priority field gantt chart view , set priority of both half day tasks 1000. level all. should result shown below. hope helps. john Office / Project / Ot...

can't set email log onto incoming mail server (pop3): outlook cannot connect incoming (pop3) e-mail server. if continue receive message, contact server administrator or internet service provider (isp). hello sean, to better assist you, please refer link regarding fixing errors when sending , receiving emails . regards. Office / Outlook / Other/unknown / Office 2010

whenever type email address ll (ll) highlights orange. ll text fonts , nothing else. if type bill, ll highlighted orange. if type letters "ll" highlighted orange. does not happen in body of emails, email address area. does not happen in other office program outlook send email area. crazy but............ ***post moved moderator appropriate forum category.*** whenever type email address ll (ll) highlights orange. ll text fonts , nothing else. if type bill, ll highlighted orange. if type letters "ll" highlighted orange. does not happen in body of emails, email address area. does not happen in other office program outlook send email area. crazy but............ hi jay, to better assist issue, version of outlook using? can provide sample screenshot of issue? we're looking forward reply. Of...

1 of users receiving error , unable send mail.  how can unblocked?  i have nrd record. hi joanne,   thank post. as admin go exchange admin center (eac), , try delist user. here link https://technet.microsoft.com/en-us/library/dn458545(v=exchg.150).aspx . please involve admin if not member of office 365 admin in organization.   if have delisted , still have 550 5.1.8 error, please provide detailed ndr (non-delivery report) , tenant information via private message further assistance.      note: if not admin please contact office 365 admin following information above.     to protect privacy, have sent private message collect information. here link access private message.     https://answers.microsoft.com/en-us/privatemessages/list     best regards,   ruel   ...

i've synchronised on prem ad office 365 azure ad.  when open owa account , send attachment larger 10mb, receive "your limit 10mb" error.  looking @ the internaldsnmaxmessageattachsize , externaldsnmaxmessageattachsize, set 10mb , not 25mb default.  powershell not allow these 2 attributes altered no longer supported.  any ideas on how can change this.  thanks. hi erick, looks i've sorted it.  in server hub transport, receive connectors, inbound office 365 set 10mb.  increased 35mb , works :-)  appreciate on this. steve ps ideas moderating e-mails between on-prem , office 365!! Office / Outlook / Other/unknown / Office 365 for business

i created rule flag , follow emails sent containing word quotation. works fine on computer, since copy emails each other it's causing follow flag on other users computers. i want flag , follow appear on 1 pc. i can't see in exceptions combat this. can please? cheers hi adam, regarding concern, how outlook application works. since email configured on both computer, work mirror on both outlook application.each email show on first computer technically show on other one. these emails synced , behaves experiencing. however, hear you. having said that, suggest post concern through link . our engineers , developers looking further concern once posted feedback.   feel free post should have further concern. Office / Outlook / Windows 10 / Offic...

after upgrading outlook.com new server receive new emails, maps created in outlook.com not in local account in outlook 2013. how can receive maps local desktop outlook2013 version? jos problems solved, outlook filles in server seems working have fill in right server settings. imap-mail.outlook.com smtp-mail.outlook.com https://www.howto-outlook.com/howto/accountsettings.htm#outlookcom-imap jos but how import calender , contacts outlook.com..hmm. how / did create these maps? map add-in? Office / Outlook / Windows 10 / Office 2013

often nowadays, contact has direct line , general phone number through receptionist @ office. i know outlook contacts offers option of work 1 , work 2 phone numbers.  however, forget whether set work 1 or work 2 direct dial line.  is there way, instance, make work 2 specify direct dial number? i.e. instead of drop down option being "work 2" says "ddi" or similar? hopefully can done without losing of current contact information. not option, use work1 primary # Office / Outlook / Windows 10 / Office 2016

please excuse me not technically minded when comes stuff. basically, have hotmail email , work email address imap account. both accessed through outlook on laptop. mcafee putting important emails spam when need them in inbox instead. have spoken mcafee , have old me imap work email secondary email cant change spam settings. want know if can change imap email primary email instead of hotmail one??? hope makes sense. 'through outlook on laptop' not clear description. are accessing email using browser? Office / Outlook / Windows 10 / Office 2016

many newsletters today use mailing services send each issue of newsletter different domain. e.g., wired newsletter:  wired <*** email address removed privacy ***>; on behalf of; wired <*** email address removed privacy ***> and wired <*** email address removed privacy ***>; on behalf of; wired <*** email address removed privacy ***> are separate issues on separate days. the  add domain @domain safe senders list option (from click here download pictures dialog @ top of email in reading pane not work. neither similar dialog "add newsletter @..." found " tell me want do " search on outlook menu bar. is there way tell outlook auto-download pictures such "on behalf of" mailing lists? tia hi, to address concern, please follow steps below on how unblock automatic picture downloads. on file tab, choose options > trust center . under micro...

i have office 356. i running outlook2016 on pc. i using verizon isp. how calendar, tasks, contacts synched between oultook 2016 on pc , outlook.com? sync outlook app on iphone (or iphone calendar , task app). at present, have been able have email sent outlook.com account. hi, to better assist concern, email/s using sign in outlook.com , outlook 2016? looking forward reply. regards. Office / Outlook / Windows 10 / Office 365 Home

hi, i'm hoping out there can me... i've purchased new laptop , phone. have 2 business emails use in outlook , trying both set on phone , laptop. 1 has worked no trouble on both devices. other on other hand ... i tried first set on phone via outlook app. directed me sign windows live mail account - i've never had before - , when select manual configuration automatically redirects me signing windows live. i tried put laptop - it's asking me allow windows live access , asking me password have put in 3 times before goes away - tells me can't establish encrypted or unencrypted connection , when manually configure account - add outlook can't access without going through windows live. problem is, wont accept password - everytime enter details (which know correct) pops straight up. email still working no problems on previous laptop. really hoping out there knows how fix i'm losing mind! a hopeful in advance. ...

i run ground while operating small business these emails containing these simple data sets. i've tried modify different vba codes suit project doesn't seem fire when email data comes in or collect data  name e_regular_hours e_overtime_hours etc.  value  value etc.  there multiple names on data sets , more columns additional options plug system.  i've tried editing code on example  to fit needs cant macro fire when mail comes system or populate value section of spreadsheet.  what macro work in instance? have been reading on vba , stumped on how make work.  regards,  brian Office / Outlook / Microsoft Office Programming / Office 2013

i upgraded ms word , getting prompts scaling options don't understand.  every time change page format landscape portrait, prompt asking whether want to  'scale content or down'.  the answer is, 'i want neither. ms ppt should ever correct automatically'.  why prompt show of sudden when we've been using ppt 15 years without it? please help- any tips me avoid confusing prompt scaling appreciated. thanks >> answer is, 'i want neither. ms ppt should ever correct automatically'. it's computer.  doesn't know what's correct.  that's why asks rather automatically doing might wrong thing. Office / PowerPoint / Mac / Office 2016 for Mac

have video inserted power point. plays fine until insert hdmi plug project screen black box. in pp presentation says video cannot played. hi laura, there can variety of reasons video or audio playback issues in powerpoint. avoid audio or video playback issues in powerpoint, can optimize media files you've inserted presentation compatibility on other devices. if presenting powerpoint presentation on classroom or auditorium projector or monitor , video files won't play, follow these steps: make sure embedded video either .mp4, .m4v, or .mov file type. make sure original video file in same folder powerpoint (.pptx) file. save powerpoint presentation , quit power point. unplug hdmi cable computer. shut down projector system or turn off monitor.  restart projector system or turn monitor on. once projector system booted or monitor on, reconnect hdmi cable computer. open powerpoint file. for co...

one of user reported there delivery failure email cannot delete on iphone. each time delete, system says "message cannot move trashed" she tried 3-4 times on phone, keeps coming back. she managed delete in outlook 2016, message remains in phone. hi gvadmin, may know how did set office 365 mailbox on iphone , desktop client, via exchange , pop or imap ? if have set office 365 account on multiple devices (e.g. iphone/tab/desktop) via exchange. please temporarily disconnect devices ( e.g. mobile/desktop client) , try delete items via using outlook web app see whether problem still occurs. best regards, shyamal Office / Outlook / iPhone & iPad / Office 365 for business

i've been searching everywhere , have not found example yet. know in raw query functionality, attribute i'm looking search meant "com_microsoft_outlook_messagereceived" date value. i need query return me list of emails have received today example can within last x days or x weeks. please help... hi ali,   it’s not feasible use or function. may need search separately.   about feature, suggest submit feedback our related team: https://outlook.uservoice.com/forums/293343-outlook-for-mac   your understanding highly appreciated.   regards, monique Office / Outlook / Mac / Office 2016 for Mac

everything's been working fine - haven't changed settings - morning outlook 2010 decided wasn't going send emails attachments, whatever size. as who's not extremely techy, i've been tearing hair out tryiing various solutions found looking error codes 0x8004210b , 0x800ccc0f (it varies comes up), no avail. is able suggest might work? the av programme use windows defender - surely there's no reason there should clash that? well, whether because superantispyware found dodgy in work login - or whether no reason whatsoever - amazed find when switched home login problem seemed have resolved itself! Office / Outlook / Windows 10 / Office 2010

outlook works fine 15 minutes after loading refuses send or receive emails have x out , restart program.  i found fix 6 months ago same problem has come , cannot find post explained how fix registry not happen anymore.  really frustrated office seems have lot more issues before. you fail state mail account , type being used , if there err generated when create/send new mail (to self)? or if re-start pc , when loaded, hold ctrl key when starting ol - function? Office / Outlook / Windows 10 / Office 2016

i'm seasoned outlook client user , been able resolve issues, i'm stumped 1 - can please? for year, on new computer, i've been using win 10, office/outlook 2016, imap email, , office 365 subscriber.  (i changed old computer office/outlook 2007, pop3, in windows 7.)  i've had issue months, don't recall when started.  i've had 2 tech support calls microsoft (including remote access) neither techie able resolve it. the problem : have hundreds of organized email folders , have tried "apply current view other email folders" or of them, not work on literally 99% of them.  made spreadsheet of folders works on , not.  works few folders, not sub-folders, or archive folders or other accounts.  see "reset view" or "reset current view" always greyed out, suggests in default view.  have used /cleanviews command line switch reset of them, not fix it.  need sort of privilege status change behaviour?  i'm ...

i got outlook 2016 , upgrade done 1703. can't find "sent" tab. appears in column on left , sometime there no left column. can't figure out column hiding> hi walter, in cases, issue caused corrupted pst file. we recommend repairing outlook application. check article on how repair office application . let know if need further assistance. Office / Outlook / Windows 10 / Office 2016

running windows 10 pro, office 360, outlook 2016 i not able remove xfinity contacts outlook -- cannot edit or delete contact in outlook. xfinity support directs me microsoft, microsoft directs me xfinity. there must "bridge" between 2 programs or "sync"?    know of fix or how resolve? hi, we know more concern, please provide following information: are there error codes/messages preventing performing action? are there changes made prior issue? what troubleshooting steps have done far? do use mail application access emails on computer? did happen set rules on email? Office / Outlook / Windows 10 / Office 365 Home

dear, until fine, in last few days, having problem: each time turn on outlook e-mail shows, of them same date , time in "created" column. in reading pane on right side on top, arrival time correct. i attach screenshot. can see (on marked e-mail) on "created" column shows arrive on sunday 21:20 , arrived on saturday 9:08 (i had computer off 2 days , turned on on sunday @ 21:20). thank help. kind regards. vedran & martina hi martinailakovac, clarification.  seems issue related outlook mode (offline mode when pc turned off or sleep). so, may connect outlook client via “exchange cache mode” if using exchange account (or office 365 account). more information, can refer https://support.office.com/en-us/article/turn-on-cached-exchange-mode-7885af08-9a60-4ec3-850a-e221c1ed0c1c .  otherwise, understanding issue might related outlook client should work if outlook restarted or offline m...

hi, i have surface pro 4, windows 10 build 16199, office 365 insider fast, versions 16.0.8117.1000 64 bit. every often, folder pane go blank, folder reappearing on mouseover, , favourites reappearing after clicking, per below screen capture. any thoughts? hi edhanswork, in case, maybe recent changes on desktop or in account caused issue. anyway, problem planned fixed in future updates , let’s patiently wait it. thanks, sam Office / Outlook / Windows 10 / Office 365 for business

we've been having issues messages ending in junk email folder when shouldn't. there 4 computers in same office , 4 iphones accessing account. the problem when move email out of junk, either manually moving or adding sender safe list via "not junk" option in context menu, email goes inbox few seconds gets moved junk email folder. i've tried removing rules , removing safe senders, blocked senders etc junk email options, disconnected phones accounts, shut down outlook clients have access account , still keeps moving messages junk when i've moved them out. i've tried via web app , in single outlook client left connected, same every time. there no rules or blocked senders more, keeps moving them. they seem 2 specific domains, messages fine , others aren't , once in junk folder, there's no way them out! hi sam, at moment, seems normal, thanks. ...

backup system having problem outlook 2010 files, apparently caused vss windows 7 issue, search index, think.  this occurs when outlook open. hi david, for identify cause of error, kindly follow steps on how run office configuration analyzer tool .     this find issues in office 2016 installed in computer. provided link public-facing article (usually microsoft knowledge base article) each problem can read possible fixes.   let know if have further questions. Office / Outlook / Windows other / Office 2010

windows 7 (32) office 2016 - outlook: when open outlook message: 'microsoft outlook has stopped working. problem caused program stop working correctly. windows close program , notify if solution available'. outlook has been working problem free since purchased office 2016. problem occurred today no reason (that aware of). have done basics & repaired office? Office / Outlook / Windows other / Office 2016

hi, i've got , ipad pro running microsoft powerpoint , using logitech keyboard. recently keyboard functions have stopped working in powerpoint. the keyboard works other apps , able use powerpoint slideshows touching screen only. i use presenting, don't need edit slides in app, not being able use keyboard pain. after reviewing other posts, have tried going settings, powerpoint, clear , delete sign in , reset, no avail. any suggestions? many thanks Office / PowerPoint / iPhone & iPad / Unknown/other

hello, i have issue outlook mac 2016 v 15.34 crashing once sync attempted local exchange server. my outlook working fine, crashes whenever attempt add new calendar event owa or other client, including outlook ios. is, running copies of outlook mac, on different macs, crash simultaneously when event added on other device local exchange calendar. tried deleting profiles, , re-added accounts. works fine longs exchange online account. once add local exchange account, , begins sync, crashes. i should mention tried adding gmail account today outlook mac, later removed it. don't know if has somehow affected local exchange setup. has else bumped this? this error stack: microsoft error reporting log version: 2.0 error signature: exception: exc_bad_access exceptionenumstring: 1 exception code: kern_invalid_address (0x0000000000000000) date/time: 2017-04-20 15:30:54 +0000 application name: microsoft outlook application bund...

just installed update version 15.34 of outlook mac 2016 , app crashing on launch. microsoft error reporting log version: 2.0 error signature: exception: exc_bad_access exceptionenumstring: 1 exception code: kern_invalid_address (0x0000000000000000) date/time: 2017-04-20 21:33:57 +0000 application name: microsoft outlook application bundle id: com.microsoft.outlook application signature: opim application bitness: x64 application version: 15.34.0.170419 crashed module name: outlookcore crashed module version: 15.34.0.170419 crashed module offset: 0x0000000000094302 blame module name: outlookcore blame module version: 15.34.0.170419 blame module timestamp: 0x58f7db3c blame module offset: 0x0000000000094302 stackhash: ffffc3e1 application lcid: 1033 app info: reg=en loc=0x0409 crashed thread: 3 anyone else seeing similar issue? hi smhernan, this workaround provided related ...

past 18 hours, outlook on desktop won't connect.  it keeps bringing office 365 sign in window, won't take password.  when change password same outcome.  anyone have suggestions?  this phenomenon occurring on macbook pro.  no issues iphone, ipad or portal. hey guys, thank reporting problem! of getting repeated prompts log in, outlook team has fix in place should roll out soon. available insider fast users (on build 170117). for of not on insider fast, there kb article possible workaround has been mentioned in thread. can find kb here: outlook 2016 mac repeatedly prompts authentication i'll post thread once fix has been rolled out, please feel free subscribe you're notified when thread updated. amy m. Office / Outlook / Mac / Office 3...

help ideas besides trying disable add-ins fix? tried no luck  problem signature:   problem event name:                        clr20r3   problem signature 01:                       outlook.exe   problem signature 02:                       14.0.7172.5000   problem signature 03:                       5785a873   problem signature 04:                       system.data   ...

my company switching on o365 exchange cloud server. i instal o365 suite on pc , proceed sign in new email account , but, thereis little box says "sign on outlook mobile too!" or effect the problem if don’t remember un-check box every time outlook opens, web page pops , asks mobile number. this can happen when signing skype business, there little box if miss ,you annoying pop-up every time skype or outlook opens . users don’t want have on phone. how stop popping every day? hi josh, for office 365 business user, recommend them download office suite office 365 software portal . and based on experience, there no such notification like"sign on outlook mobile too!" when download , install office suite way. there no such option turn off notification in outlook or skype business client. so please let me know following information troubleshooting? 1.        what type of a...

see multiple copies of every mail send or receive. not think sending or receiving multiple copies, when through folders, see 4 or 5 copies of type of account (e.g., imap, pop) using , mail provider? in folders see multiple messages , how looking? opening folders individually or using search? using outlook 2016, windows 10 mail, or accessing mailbox using web browser? Office / Outlook / Windows 10 / Office 365 Home

outlook search (bellsouth email) returns no items. 1. had gmail , bellsouth accounts on outlook. gmail searched fine. 2. bellsouth search works in safe mode. 3. rebuild index -- didn't help. 4. removed gmail , rebuilt index. although indexing "complete," had thousands fewer items expected. bellsouth searching worked, although got message "something went wrong..." . closed outlook , reopened. indexing restarted , thousands of items added. outlook search (only bellsouth on there now) returns no times again. restarted outlook , still doesn't work. what next??? thanks.  hi colestein,   we have received reports issue recently, related team investigating it. update primary thread below once resolved: https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_win10/did-february-2017-office-365-update-break-outlook/ae157dec-5411-4f04-8af7-dfe53d80b53d please keep...

i accidentally selected of emails in inbox various dates (some ranging year, recent day of) - still in "deleted folder." issue is, there 50-60 emails , not sure how find them have close 9900 deleted emails in "deleted folder."  my tech support told me there no way sort emails date deleted or check out mass email delete - said needed individually know date of each email and/or subject and/or sender- not. is there no way solve this?  it seems little ridiculous me can't mass recover emails still in folder unless know each individual email. Office / Outlook / Windows other / Office 2016

tried use publisher fonts box not responding cannot access text did click inside text box first? font options not populate until do. if not solution please provide more details problem maybe can help. davidf Office / Publisher / Windows 10 / Office 2010

have outlook android installed , it. 1 thing can't find though option turn sync off. understand exchange sends emails real time, , app operates desktop client. if i'm on vacation, want able change manual sync. can't seem find in outlook android. option? i've reverted samsung email client because allow me set sync schedule. seems silly me have switch , forth between apps able control when emails. Office / Outlook / Android phone & tablet / Office Mobile apps

split thread. i have same problem. have tried recommended below , it's not fixed. running os x el capitan 10.11.6 hi rl_1986, may know outlook 2016 mac version using? latest update? please provide detailed information this. please try troubleshoot issue via creating new profile. reference: manage profiles in outlook 2016 mac if troubleshooting steps above doesn't solve problem, try check issue via creating new mac user profile , performing clean install latest outlook 2016 mac application program see whether problem still occurs. note: if have local data not present on cloud/server. in case, recommend backup/export data outlook file (.olm) before creating new outlook profile. best regards, shyamal Office / Outlook / Mac / Office 2016 for Mac ...

hi there, i'm using latest outlook 16 mac new skype business mac. when click on online skype meeting in email or calendar -> nothing happens. i have manually go skype business application, find meetings tab, wait refresh , click correct meeting in list (normally first meeting shown 1 has happened) does 1 have fix this? i'm guessing theres fix associate these links skype business app. graham hi graham, regarding ' when click on online skype meeting in email or calendar -> nothing happens.' , mean opening skype meeting link in outlook mac? if so, please check whether have matched requirements skype business , outlook integration on mac in topic below:  https://support.office.com/en-us/article/known-issues-skype-for-business-on-mac-494ac5d5-50be-4aa7-8f5a-669c71c98c9a?ui=en-us&rs=en-us&ad=us about ' i have manually go skype business application, find meetings tab,...

all, need run outlook 2013 in administrator mode compatibility reasons.  know when attempting perform search, default unable search emails, following msg.  “instant search not available when outlook running administrator permissions, use instant search exit , restart outlook without administrator permissions”.  stated must run outlook in administrator mode, there way can enable search capabilities while running application in administrator mode?   ***post moved moderator appropriate forum category.*** hi, instant search shows different limited results in outlook. detailed information , steps on how display search results in query, can refer article on link . if have other questions, don't hesitate reach out. thank you. Office / Outlook / Other/unknown ...

i have 2 email id's : *** email address removed privacy ***  and *** email address removed privacy ***   attached same exchange server. mails both id's same outlook. i want create outlook rule if name in cc, move email cc folder have created. i created rule condition "where name not in box" , works fine primary email id lets in case zzz.com. rule not work "yyy.com" emails. is there way can move mails cc'd me both email id 1 common rule? the yyy.com emails comes external users. would of great if can solution this. thanks hi ramesh i have tested in environment on outlook 2016, have create rule on both mailbox because when add multiple account same outlook profile can manage rules applied on them separately.  in order achieve have create 2 rules 1 each profile. create folder in 1 of mailbox want move emails create rule on xxx account if xxx cc'd on msg move...

split thread. hello, can please let me know how disable archive mailbox user. have litigation hold in place. i enabled mistake , want disable it. regards, sweta hi sweta, here article reference: disable archive mailbox https://technet.microsoft.com/en-us/library/jj984357(v=exchg.150).aspx?f=255&mspperror=-2147217396#anchor_2 thanks, alison Office / Outlook / Other/unknown / Office 365 for business

the office outlook 2016 color scheme stark white.  eyes strained , gives me migraine looking @ it.  that i nauseated after few minutes,i have close office outlook.  possible color schemes more gentle on eyes? thank you hi, to assist issue, may follow instructions , video on how change of office theme on link . let know how goes Office / Outlook / Windows 10 / Office 2016

i have calendar event pops every other week call no longer happens.  the person originated event no longer company , account no longer active.  i can delete individual occurrences , not series.  to make worse, under reccurrence, there no end date, forever. thoughts on how rid of this? hi, to remove recurring event calendar in outlook, refer detailed steps in article how cancel future meetings in series . should have more questions, feel free contact us. Office / Outlook / Windows 10 / Office 2016

unread tab resides next button missing.  how back? the unread view option has moved in latest builds.  if click dropdown left of search box see there.  Office / Outlook / Windows 10 / Office 2016