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i have team plan set have been tracking tasks , files related departmental projects. intermittently, receive occasional upload error fixed logging out , in. however, of around 4:00pm 2 days ago, started continually having error. whenever click on attach > upload file, receive following error message: "oops, upload failed." however, when try upload file again, second error message shown below ("upload fail. file name exists."). have not been able upload files 2 days now. can please tell me what's going on? using browse sharepoint not option us. thank you, -sonja hi castro, know issue has been resolved. below summary: ================ symptom: in planner, see “oops, upload failed” when uploading files local tasks. solution: related tem has provided fix planner resolve issue. ============ if have other questions feel free post new thread, continue assi...

split thread. i've been running office 2011 no problems speak of years - got 365 home subscription , it's unbelievable how big app sizes now. 48.6mb 2011 vs 1.61 gb 2016?  i read on forums ms encapsulated office apps not dependent on mac os shared services - more 'self enclosed' , that's reason huge size increase, expect run faster not slower. problems i'm having ms mac office 2016 can't keep typing , shows color wheel. after pressing "send" email takes 5-7 seconds program clear it. i've read when ms office sync's imap server many people saying color wheel pops until it's done syncing. 2011 didn't that. office 2016 seems load memory after many emails opened , shut without reducing size in memory according activity monitor.  ms suggests  to run both 2011 , 2016 in parallel after install (while transfer on 2016) , that's i've been doing, seems silly after while since performance worse. (?)  ...

just purchased new mbp new macos.  transferred nicely. when opened outlook, emails there.  however, not able search option.  know indexing issue, , i'm not sure how remedy this? suggestions appreciated! barry, doesn't seem work.  dragged outlook system preferences>spotlight>privacy, deleted it.  seems have resulted in re-indexing spotlight, search function in ms outlook still doesn't work. as new identities, i'm not creating new identities unless know how rid of them. thanks, philipnr hi phillip, i used ms database utility app.  hesitant creating new identity, figured might try.  have several identities in there.  picked one, , clicked on "rebuild".  after has been rebuilt, rename that identity. click on identity , click on little cog looking thing , click on "set default".  close application , reopen it.  should able use searc...

outlook 2016 bullets not indent bullet levels when using tab. please help. thank you. hi hull, understanding bullets in email composing has problem. suggestion can copy , paste email content (as bullets) textedit of mac , copy , paste content in textedit email composing of mac. moving email content textedit makes sure email format standard. if doesn’t work you, may know more details have performed in outlook 2016 mac? related screenshots better. regards, alan Office / Outlook / Mac / Office 365 for business

 the people work have "shared calendar". 1 person created it, , shared of read/write privileges in outlook 2013. i have since created "group" in o365, comes calendar.  i trying figure out how make original calendar our group calendar have 1 calendar.... any ideas? hi jacquelyn, to have more information office 365 groups, suggest referring article: learn office 365 groups . contains information shared calendar , how use it. don't hesitate reply on post if need further help. Office / Outlook / Other/unknown / Office 365 Home

in latest insider fast version of outlook 2016 - v1705 build 8117.1000 there new conversation view. when selected categories menu no longer shown in toolbar or right clicking. am missing simple or if use new view, have got stop using categories?! peter r hawkes peter, categories 1 of features not in first version of conversational view.  product team planning add later.  if more feedback might consider adding sooner.   Office / Outlook / Other/unknown / Office 365 for business

hi, i'm trying send emails , in owa following message: error: your message can't sent because you've reached daily limit message recipients. please try again later. when check message trace , sent items mailbox both match , show handful of email messages sent mailbox in question, below 500 recipient limit.  this account office 365 enterprise e3 license. hi brian,   according description, strange receive error when sending emails if recipient number below 500 via message trace. issue, please provide following information: do other office 365 uses in organization have same issue? check if issue persists when change network , browsers , outlook mac/windows client . the screenshot of message trace run within one day . protect privacy, please provide via private message.   thanks, gary  Office / Outlook ...

unable connect hotmail account outlook 2013.  account working before recent upgrade online outlook.  the outlook 2013 program crashes when attempt reconnect account using directions provided at the link at https://go.microsoft.com/fwlink/?linkid=837697.  repeated requests for my login password.   open mail applet in control panel. click email accounts button. select hotmail account , remove it. add in again, specifying address , password. allow outlook configure account automatically. should come , work properly. see  [action required] reconnect outlook 2016 or outlook 2013 outlook.com uninterrupted email access . Office / Outlook / Windows 10 / Office 2013

i having issues outlook 2016 crashing (10-20 times per day). outlook crash , restart automatically (most when running in background , when working in outlook). from looking @ task manager  outlook consuming 40-50% of cpu capacity , 100-200mb of memory memory increases 1500+mb before crashes. i have tried creating new .pst file, disabling hardware graphics acceleration , disabling add-ins (except google apps sync) the addin running google apps sync (now g suite sync). any appreciated! i checked refresh time set @ 30 mins , google sync driving refresh in outlook anyway. after looking @ logs google sync - possible pst file corrupted deleted my pst file, , reinstalled 64 bit version of outlook (previous 32 bit). additionally, reinstalled google sync. so far appears have resolved issue. thanks help! Office / O...

i support small law office.  second computer office 2016 having problems searching.  first computer resolved not re-indexing, doing scan pst , person can seach outlook. the second computer hasn't been worked on.  i'm gonna try fixes know. just in case, support person before me put in office 365, have find address used if has office 365.  may need contact office 365 group @ microsoft.  if installation stand-alone office 2016, still support on this? can give me fixes problem, in case more re-indexing or doing scan pst. thank you hi jonathan, you can try below methods if you're having issues outlook application. open office apps in safe mode on windows pc. repair outlook data files (.pst , .ost). repair office application. let know if have other questions. Office / Outlook / ...

hi all i have office 365, using office 2016 , have windows10.  until yesterday outlook account working , no known reason, struggling. when launch outlook, usual send/receive starts syncrhonise folders , when gets subscribed folders on icloud account, takes literally hours , freezes.  preventing me receiving e-mails , closing outlook , re-opening check if have mails. i have gone imap folder settings , unsubscribed unnecessary , have deleted hundreds of e-mails see if causing issue.....all no avail. i have searched fixes on site , appears several other users had issue several years ago , recommended doing have done i'm stuck. an update windows 10 installed 2 days ago - kb3211320.  has else noticed issues since update installed? can please help.....it's driving me mad! thank you. louise hi louise, to better assist concern, know following: are getting error messages? have b...

have copied contacts list windows live mail outlook 2016.  address book shows entries in full contact list misses out of detail. hi palcouk the problem solved!  did not realise xhanie's response on 25th jan gave 2 references , followed first.  help.  when got latest response went on responses had received, saw second reference , watched video karl timmerman.  found out in various attempts had never done manual mapping.  did , worked! very many many responses.  benefit of others experience problems might worthwhile adjusting wizard emphasize how vital mapping is.  passed by. again thanks iain Office / Outlook / Windows 10 / Office 365 Home

i have 3 accounts (o365, hotmail, exchange2010 on prem) displayed in same outlook ost file. on exchange account, have issues reading pane briefly displays content , screen goes blank (white). opening message shows full content, not in reading pane. this happens exchange account not hotmail or 0365.  it doesn't happen 100% of time - happens plain-text , html messages, or doesn't happen. sometimes happens part of message i've tried outlook.exe /safe , outlook.exe /cleanviews both no success. the problem started around same time i  installed yammer desktop alert app, uninstalled applet sa, there newer version of fork on getting deployed.  be 16.0.8067.2115.  try forcing upgrade clicking file, office account, update options, update now.  if still see issue build might need open new bug.  builds throttled might not right away worth checking.   ...

find literally hard believe, msft. i'm told office 365 not give non-delivery report or "bounce message" when email binary attachment rejected.  how possible? workaround? when fix? how can fixed? hi john, to issue, confirm follow information: do mean sent email with a binary attachment office 365 account didn't send successfully? if yes, how find email rejected without non-delivery report email? does issue happen in 1 specific email? can send other emails office 365 account successfully? do others in organization encounter issue? what type of account use, office 365, gmail or others? if possible, please provide binary attachments can test on our side. also, since contact msft support, have sr number? if yes, please send us. in order protect privacy,. please send sr number , the binary attachments via  private message. thanks, amanda Office ...

in outlook calendar - have option accept, decline or tentative accept meeting invitation. when decline invitation - booking removed calender - , if send tentative accept ( knowing not attend) meeting planner not know not attending - - meeting still presented tentative in calendar. i have interest in have meetings presented in calender - regardsless of attendance or not. i suggest - function of " decline - keep in calendar " developed - both meeting planner , invited participants. meeting planner have clear view of participants , invited - not participate - still later on - have possibility find date of meeting in calendar - regardless of fact invitation was declined. if function exist - please guide me in how activate in outlook calendar. best regards louise +1. i use "tentative/ not send response", isn't same (especially if organizer needs know if key person de...

i used ipad access office email. open pptx file attach via email , edit on office365. edited file store on ipad. , problem when try attach file email. can't send it. it's stuck on outbox , can't send. have question on this. try. can send file little file size. can't send huge file size. should do. Office / PowerPoint / iPhone & iPad / Office Mobile apps

split thread. does in world have answer issue? ms office absolutely sucks now.  Office / PowerPoint / Other/unknown / Office 2010

office word or powerpoint not opening , saying couldn't repair , programe shutting down. do? run  winword.exe /a . prevent word loading add-ins. when asked if want open word in  safe mode , click on yes. this open word in safe mode. click on file tab , select options. in word options, select add-ins. browse active add-ins one’s think may causing word crash. in case the  send bluetooth  add-in. click on go manage add-in. uncheck trouble-making add-in , click ok. regard  sahil jani fildo app Office / PowerPoint / Windows 10 / Office 2013

powerpoint 2016 on windows 10 not restart after closing once, requires full computer reboot. big pita since have been having issue after issue office products after bought computer running windows 10 , office 2016. hi ramen11,   from description, seems need restart computer open powerpoint 2016 each time when close client. issue seems happen in newly bought computer running windows 10.   if yes, i’d confirm , provide following. 1. issue happen before in newly bought computer? when issue happen? 2. other office 2016 applications has same issue? 3. list detailed reproducing steps of issue our troubleshooting.   given situation, suggest check , try following. 1. navigate task manager>check processes , details see if powerpoint running. if yes, click end task , run powerpoint see result. 2. follow steps in article run powerpoint 2016 in safe mode see if issue goes away.   thanks, c...

the format task panes in powerpoint painful , tedious use because can't navigate through them keyboard commands.  you have use mouse.  using mouse slower , tedious use.  excessive use of mouse causes tendinitis in elbows. how can rid of format task panes in powerpoint , go using original format task dialog boxes? thanks if hold down alt key, you'll see keyboard shortcuts available , drilling down, can of same formatting features appear in formatting pane.  getting more 1 formatting feature total pain way, near helpful navigating through standard dialog box. but that's alternative, short of switching earlier version of powerpoint, 1 that's pain- , pane-free. Office / PowerPoint / Windows other / Office 2013

dear all i wondering myself, when office stop mark czechia error. czechia  is official short name since last summer   https://unterm.un.org/unterm/display/record/unhq/na/4275087d-4018-4082-899d-95f37efeda65   included in iso norms 3166   https://www.iso.org/obp/ui/#iso:code:3166:cz     and global reference google maps using czechia well   http://google-maps.pro/czechia#49.103728,17.751007,7 hi gregory, the problem has been reported our related team. if feedback them, keep updated. thanks, ran Office / Unknown/other / Windows other / Office 365 for business

i moved verizon.net outlook.com.  i receiving emails 2 separate verizon.net emails 1 consolidated inbox on outlook in office365 on mac desktop.  when created new outlook accounts created sub inbox each email address, identified user name. no problem, can still 1 consolidated view on inbox.  however, email addressed 1 email address delivered both account name sub inboxes.  thus have duplicate email addresses.  the problem if delete one, both disappear.  i have checked accounts, identified. can think each account has both email addresses associated, dont know go check this. or perhaps else.  help anyone?  hi danb17, better you, i’d confirm following information @ first: 1. how many accounts did set in outlook 2016 mac client currently? type of accounts they? there connections between them? 2. ‘receive emails 2 separate verizon.net emails 1 consolidated inbox on outlook’, how d...

upgraded mac office 2016. new mail notifications in bottom right corner no longer appearing. settings correct in preferences (i.e, "display alert on desktop" checked in preferences under notifications , sounds. contacted support , went through several steps, including full removal of vestiges of mac office 2011. reinstalled. no luck. tested "bounce outlook icon dock" feature, didn't use before. works.   thanks suggestions.    hi bill, screenshot. however, bottom-right pop-up banners , alerts option not available in outlook 2016 in mac. outlook 2016 mac office 365 offers additional options when comes notifications because integrated in mac os x notification center. can access outlook mac’s notification center preferences opening system preferences , clicking notifications , selecting microsoft outlook list of applications on left. there options alert styles ( none, banners,...

previously, when searched emails in outlook mac, preview of email content appear beneath subject line, making easy find 1 looking for. now, when search emails, content appears in left pane subject line. not show me sent email! have manually highlight each , every email see in reading pane , determine if it's 1 i'm searching for. i have searched endlessly setting, nothing fixing issue. think i'm beginning lose mind on it.  hi rachel, what outlook mac version? although, can use advanced search option. click search bar in upper right. see option called "search" added tools. select sub-folders , mailboxes, or outlook items specify want search look. click advanced button refine search. on "items contains" select attachments, subjects, received e-mail or sent along when sent or received. thanks, Office / ...

i got work machine had windows 10 pro. in outlook there feature under calendar called 'manage calendars'. this feature not here on home pc had windows 10 home. once upgraded home pc windows 10 pro fact of troubleshooting, feature reappeared.... me little insane remove feature in outlook if have office 365 account because didnt have win 10 pro edition.. need feature work. now current issue have macbook pro work, running office 2016 well. again feature missing on mac osx version of office, seeing cannot have windows 10 pro obviously, unless run bootcamp.. can please let me know if there way 'manage calendars' feature onto mac version of office 2016? attached screenshots. win 10 pro mac: ***post moved moderator appropriate forum category*** unfortunately mac version of outlook doesn’t have full set of features offered int eh windows version. i fear that’s 1 of differences betw...

i changed password due problems.  now unable access of hotmail emails microsoft outlook says "microsoft outlook has stopped working" "a problem caused program stop working correctly. windows close program , notify if solution available"   this hotmail password? add hotmail account in new account, , see if syncs. if not repair ms outlook, re-test Office / Outlook / Other/unknown / Office 2010

have installed office professional plus 2010 64 bit in hp pavillion, windows 10 , outlook starts sync time 2 or 3 time in month. start downloading emails beginning  (total emails 28,000  "4 gb ") tried after closing , reopening. repair outlook, deleted , created mail profile, uninstall , reinstall office problem remains same...?   hello, resolve issue outlook 2010, check link . update result. regards. Office / Outlook / Other/unknown / Office 2010

just had hard drive replaced , trying set existing outlook 2013 account on computer, can't.  can still receive email on phone, not on computer.  keeps asking "microsoft exchange" settings, whatever means.  isp company called shaw.  should do? --jill ***post moved moderator appropriate forum category.*** suspect related ms office outlook , not outlook.com (browser based) posted this.  if correct please either repost in ms office category version have using category tab @ top of page, or move thread there. Office / Outlook / Other/unknown / Office 2013

hello, i'm having issue reoccurring calendar meetings. when try , update event , send out attendees, users receive meeting cancellation email first , promptly meeting update. confusing lot of people , i'm hoping has quick fix.  thank you.  hi chris, that sounds odd. may error either outlook or in server side. better understand why happening, know if using exchange account. we forward response. Office / Outlook / Other/unknown / Office 2016

i keep getting error message via email: "one or more folders in mailbox have name conflicts others or system reserved names. folders these names can't downloaded imap e-mail program. junk please connect mailbox using web browser , rename folders. once renamed, folders displayed in imap e-mail application correctly." several times day. delete junk folder (which never created), , comes back. have macbook pro , iphone. use mail app.  hi charlie, to issue getting error message 2 junk folders, please access or log on outlook account using safari. see 2 junk folders, not delete junk folder instead rename 1 of them. make error message go away. let know result. regards. Office / Outlook / Other/unknown / Unknown/other

i have upgraded windows 2010 on computer along ms office enterprise suite.  individual programs 2007 versions.  have no problem of programs except outlook 2007.  every time try delete or move email folder, goes "not responding" mode.  quick, other times, have restart program , hope best.  ideas how can trouble shoot this? thank help. Office / Outlook / Windows 10 / Office 2007

hi, backed 1 email address pst file , imported file new different email address. which need separate backup create more space in original email address. 1) imported folders show in outlook account not show in imap folders query @ - not under folders not under subscribed folders 2) when try synchronise new email account, lots of error messages suggest isi trying synch old email address not  new email address.  09:39:44 synchronizer version 15.0.4551.1004 09:39:44 synchronizing mailbox 'old email address' 09:39:44 synchronizing hierarchy 09:39:44                    1 folder(s) updated in online store 09:39:48 synchronizing local changes in folder 'inbox' 09:39:51                    1 item(s) added online folder 09:39:51        ...

hi the case is: 1. have mail, save to fileshare, naming "navision" 2. send new message and want attach mail step 1 using email saved on fileshare , using insert - attach file 3. after email attached, filename change original mail subject. the email in step 1 mail coming mfp , subject of mail misleading regarding content af e-mail.  since mail contains contract etc. i save the email, giving more matching name. then excat same using owa, file name not changed is behavior design , why? using outlook 2016, , exchange 2016 hi casper, help understand more answering these questions: does same thing happen when attaching different file? is filename of attachment different should when open message in sent items folder? this may happening because outlook secure folder on computer not have enough free space. navigate c:\users\user profile\appdata\local\microsoft\w...

i created unified mail box in outlook 2016 connect email accounts. now, don't receive sound notification incoming emails. tried creating rule, still won't work. help! ***post moved moderator appropriate forum category.*** hello kerry, for better assistance, know more information concern. when did issue occur? did make recent changes on computer or outlook settings? i suggest check in play sound in outlook enabled. launch outlook application. go file tab, click options , select mail . in right pane, kindly check if play sound enabled. click ok , check if hear sound upon receiving email message. let know how goes. regards. Office / Outlook / Windows 10 / Office 2016

hi everybody.   since 1 week ms office outlook 2016 program on windows10  shortens the file names of files copy out of windows explorer , paste (or drag-and-drop it) e-mail (html-formatted).   for example:   a [91 characters].pdf file name turns [72 characters ]….pdf   a week ago windows 10/outlook 2016 system worked 5 months well. before these 5 months had same problem 2 weeks. set windows newly , outlook 2016 working without shortening file names.   do have me?   it essential me, file names stay original.   hello there several factors why you're having issue office program. isolate what's causing these errors, know following information: have made changes settings prior issue? does happen when copying windows explorer? in meantime, suggest run offcat (office configuration analyzer tool). highlights known issues , problems experie...

while using ms outlook @ previous company able mobile (cell) text messages delivered via email outlook, want set again new account, can help. hello brian, outlook 2010, can send , receive text messages phone coming account. receive notifications text message, part of outlook  2010 feature. regarding concern, can set first outlook 2010. started, may refer our office support page sending , receiving text messages in outlook 2010 can have complete guide on it. let know if need further assistance. Office / Outlook / Windows 10 / Unknown/other

1. open outlook win32 (8226.1000 click-to-run) 2. right click on email, select "find related" -> "messages in conversation" expected: expected email right clicked on show in results. actual: email right clicked on doesn't show in results.  repro'd several times in row.  stopped repro'ing after closed outlook win32 , opened again.   hi luke, it appears you're having problems search function of outlook application. assist concern, know following: which outlook version using? when did start experiencing problem? did make changes outlook application prior issue? have taken troubleshooting steps resolve problem? regards. Office / Outlook / Windows 10 / Unknown/other

when sending email , clicking on attach file icon used see last 12 opened documents display. got new laptop , when click on attach file displays document library. how set attach file icon display recent opened documents again? ***post moved moderator appropriate forum category.*** hi barry, with outlook can attach pictures, files, contacts, emails , many other items outlook messages. provide better assistance concern, need answer these questions: are using outlook web or outlook application? if using outlook app, version of outlook using? which version of windows installed on device? we looking forward response. Office / Outlook / Windows other / Office 2013

i'm tech support company. user has recurring issue outlook randomly crash , throws appcrash saying apphangb1 , stuff. had outlook 2013, thought upgrading 2016 fix it, nope. troubleshooting i've tried: -upgrading outlook 2016 -doing quick , online repair on microsoft office 365 -had user use outlook in safe mode entire day (still crashed) -deleted profile , created new profile -had user disconnect , not use archives i tried everything, figured had wrong in registry or else on laptop, gave brand new laptop base image, created brand new profile again. still crashed!! she has on 13,000 mail in mailbox, asked clean make below 5,000 , i'm waiting hear back. but, i've helped other users out had on 16,000 mail in mailbox without issues. what **** going on?!!? p.s. - when set new laptop, transferred user's appdata on (excluding local\microsoft\outlook folder), possible other crap in appdata folder causes crashing? crashes h...

i'm on office 365 , can't find publisher! please. which office 365 bundle have?  include publisher don't. in office app, go file menu > account command. on right side of "backstage pane", under office logo there information telling office bundle have (look in ms online store) , little further down under list of application icons in alphabetical order: a access (dark red) x excel (green) n onenote (purple) o outlook (light blue) p powerpoint (orangish red) p publisher (green) w word (blue) s skype (light blue, oval icon) Office / Publisher / Other/unknown / Office 365 Home

hi, i'm wondering virus protection comes automatically o365 home? there need set or select optimise virus protection? thanks, wes hi wes, office 365 home includes lot of features installed office applications , subscription benefits 5 users. also, can work across multiple devices , can access anywhere. however, virus protection feature not yet included. since using windows 10, can check out windows defender . click on link have provided more information. built-in windows 10 there nothing buy , install. can refer article on how works you. let know if there else can assist you. Office / Unknown/other / Windows 10 / Office 365 Home

unable open message in outlook (double-clicking or "open message" menu) doesn't work. updated outlook version 15.32 (170309). hi vik, to rollback update, may need uninstall office suite , re-install suite. please refer article below reinstall office. download , install or reinstall office 365 or office 2016 on pc or mac thanks, lance Office / Outlook / Mac / Office 2016 for Mac

hello! i have been long time outlook user, last year made career change has led me having use gmail address business purposes. @ first, outlook working great, few months in started getting below error time tried move message folder in outlook, important me keep track of communications related specific transaction. the folders in outlook automatically created when added gmail account , align existing labels in gmail account. this has been ongoing year. gave using outlook , have been using gmail's web app hate it. prefer using outlook if can resolve this. i posted question on google's forum , felt i'd better answer here since it's outlook throwing error. hi, for assist on concern, can verify if there emails changes hasn't saved yet or messages not yet saved/sent before moving them? best have them auto-saved before moving them avoid error. also, kindly tell type of account you...

hi everyone, i'm using outlook 2016 , company uses kerio our business email third party provider. have option of integration whatever os you're using (whether on mobile, tablet or computer) provides mapi exchange server system.  on windows systems uses add-in called kerio outlook connector (offline edition). download program through integration menu in webmail page , configure profile clicking on link in same page, asking log in , opens command prompt , prepares email settings outlook (port, domain, user details etc) automatically , launches outlook , synchronises inbox accordingly.  i've installed on desktop running windows 8.1, laptop running windows 10 home , had no issues there. did have problems installing on windows 7 pro though , abandoned hope there.  i've been trying install on new work laptop windows 10 pro , every time do, program downloads okay when configure either auto profile (as described above) stops responding ...

hi folks we migrated hosted exchange provider office 365. couldn't use provided migration tools had export every mailbox pst , imported 365. far good, but... if want change meeting, no participants receive massge, sender receives "undelivered" message. i don't know how solve problem... deleting , creating every meeting again not comfortable solution... does know how fix this? regards krfi hi kafi, need remove attendees meeting , add them again check this. check them in both outlook web app , outlook desktop client. if won't fixed, have delete , create every meeting again. thanks! Office / Outlook / Windows 10 / Office 365 for business

i'm importing meetings outlook 2016 calendar. information comes on via import except required attendees. i've checked mappings , required attendees field mapped required attendees on map custom fields screen.  any thoughts on workarounds required attendees work? i'm importing ~150 meetings , i'd invites sent out. i saw post:  http://support.microsoft.com/kb/289962  but references outlook 2010 , older.  "when import meetings microsoft access or microsoft excel tab-separated values, comma-separated values (csv) format, or vcalendar format (*.vcs), list of attendees not imported. note  outlook 2007 , outlook 2010 import both required , optional attendees when using icalendar format (*.ics)." is there development csv files work? thanks! hi, this have happened due capabilities of email. know more issue answering following questions below: what type of email account ...

split thread. i having similar issue user unable save pptx file in version 15.31. saved .ppt, , copying out changes previous .pptx version, hard workaround ask users do.  we date. there other troubleshooting can try?  hi dustinmhodges, better understand situation, please share following information: 1. issue happen 1 specific powerpoint document? 2. there error message when file can’t saved? if so, please provide screenshot. 3. copy content of problematic file new pptx file check outcome. regards, jiaxing Office / PowerPoint / Mac / Office 365 Home

hello, i'm working on office 365, powerpoint 15.35 version , still have bug:  the image part relationship id rid2 not found in file. it's going real solution this, soon? otherwise think it's better move keynote or whatever , not risk work , time seems irresoluble issue. i've seen complains of bug since 2014.  thanks, hi cleo,   as issue occurs file, have tried remove affected images , add again? should easiest way solve problem. if issue persists, please let know pictures stored.   thanks, ran Office / PowerPoint / Mac / Office 2016 for Mac

i am having issue desktops , laptops in domain have been updated 1703 running office 2016 64bit or 32bit , visio 2013.  when trying install new fonts dont show in font folder.  i have tested proforma family , of them have same issues after new upgrade.  i tried brand new build office 2016 on , still have same issues.  see examples below... windows version:  office version: examples of font arial: example of issue arial unicode: ***post moved moderator appropriate forum category.*** this issue solved going trough gpos , removing font policy settings before adding pc domain. computer/policies/windows settings/security settings/file system/%systemroot%/fonts Office / PowerPoint / Windows 10 / Office 2016

i want make presentation powerpoint 2016 looping animation across slides. created one, everytime  play (press f5), moving background forcibly goes in front. had moving background "sent @ back" through right click+send step, still nothing. searched similar issues here , in other sites, no avail. followed multiple video tutorials in doing presentation, of having similar steps , doing on 2016 version, i'm still having issues. disabled graphics acceleration in advanced option, still nothing. please. :( i have windows 10 x64 os , powerpoint 2016 version. hi,   this link provide guides , tutorials on creating own powerpoint presentation animation. has audio , video animation, transitions, , slide animations guide.   let know if have other concerns. Office / PowerPoint / Windows 10 ...

hi,  i admin in 200-user firm. due business model purchase office h&b licences , tie these ms live accounts, email address being *** email address removed privacy *** . have stopped receiving mail validation emails. new account register, cannot verify. have checked gateway, nothing hitting us, smtp logs showing absolutely nothing.  the emails coming *** email address removed privacy *** to add, have several other domains configured same way, , after doing tests on these domains - emails coming through fine. looks if there kind of block on microsoft side; perhaps if sampledomain.co.uk detected - dont send email. @ possible ? if yes, how can unblocked ?  i have raised ticket support, these guys trying me verified different way, while problem cannot 200 accounts...  please help, response welcome ! kind regards,  luke Office / Unknown/o...

i using office 365 , not able see emails beyond 15 days.  when logon webmail of office can see old emails. kindly resolve same.   hi karthikrupakula,   please first try search emails in searching bar of outlook mac see if can find emails on 15 days.   if yes, means emails exist in outlook mac client, can delete unimportant emails clear cache of outlook show emails on 15 days.   if not, seems sync issue. resolve issue, suggest follow steps below:   right click problematic mail folder in left folder panel>  synchronize now. right click problematic mail folder in left folder panel>  repair folder. make sure using latest version outlook , check it, please refer article: https://support.office.com/en-us/article/check-for-office-for-mac-updates-automatically-bfd1e497-c24d-4754-92ab-910a4074d7c1 . if issue still exists, please provide following informati...

outlook 2016 daily calendar font small. can change font size in print options , increase or decrease scale still small when maximized. doesn't change font of little calendar in upper right or times listed on side of page. have uninstalled office, reinstalled, created new profile , set use new 1 when opening outlook. have edited registry disable font scaling , nothing has yet work. hello derek, we can see here encountering issues when printing outlook 2016 calendar. able isolate cause of error, kindly provide answers following questions: when did issue first occur? are encountering same issue when printing files other office applications word or excel? did make recent changes on outlook app settings? are using add-ins on office application? are getting error code or messages when printing outlook 2016 calendar? do come required information , glad assist you. Office / ...

split thread. hi, i having exact same issue. would possible find out changed admin? have looked on within our admin settings , cannot find option fix this. thank you james hi james, detailed information. make sure both working , non-working users have same license assigned /owa policy. if not, apply same license or policy check issue. moreover, please provide screenshot both working/non-working user product licenses pages , owa policy via private message further analysis. •    to check product license, please refer following steps below: 1.    go admin center, choose users > active users . 2.    select box next name of user want check license. 3.    on right, in product licenses row, choose edit . reference: assign or remove licenses office 365 business •    use eac check outlook web app mai...

i have got email list of contacts. reason have got 2 emails within contacts cannot see , receiving our group emails. stop receiving emails , prefer them not receiving them. is there way of removing them contact list, or there can block them receiving emails. any appreciated. hello peter, from app contacts listed?  thanks!  Office / Outlook / Other/unknown / Unknown/other

the newest version of office 2016 , version 1611 (7571-2109), outlook has issue of light gray horizontal rectangles hiding portions of text (6-7 lines or portions of lines) , portions of images in full-screen display of outlook messages on 3840x2160 (4k) resolution touchscreen displays, present in microsoft excel in full-screen mode in version of office 2016. workaround switching window mode, issue returns when switching full-screen mode. nonetheless, nuisance, , helpful fixed. pc dell laptop 3840x2160 resolution touchscreen display office 2016. hi, to resolve issue, check links below: repair office application . display issues in office client applications . let know if works. thank you. Office / Outlook / Windows 10 / Office 2016

cannot open icloud calendar & contacts in outlook 2016 since windows 10 update week ago. hi, this problem can occur icloud sync issues. try following suggested troubleshooting steps on thread found helpful in resolving issue. feel free post if have other concerns. Office / Outlook / Windows 10 / Office 2016

when try open mailbox on desktop, message saying secure connection failed, authenticity of received data not verified. this problem has started , have no problem accessing outlook mail on android phone. can tell me how rectify problem? ***post moved moderator appropriate forum category .* ** forum outlook.com premium, not outlook program.  but in short, have check settings make sure ssl enabled.  outlook.com though uses exchange nowadays connect outlook program. Office / Outlook / Windows 10 / Unknown/other

i have added form fields search option using '+more' drop down list cannot remove these 'x' @ end of these fields greyed out. see below screenshot. click crosses @ end of these fields nothing happens. the fact inactive indicates either trying query mailbox store isn't being indexed or have general indexing issue. does work when try search within own mailbox? in case, should remove fields then. you can reset custom search forms starting outlook /resetsearchcriteria folder; start-> type; outlook.exe /resetsearchcriteria (note space in command above) to fix instant search see; fixing instant search also note instant search won't work in outlook safe mode or when have started outlook elevated permissions (as administrator). Office / Outlook / Windows other ...