Contact Notes from Shared Contact in Outlook Encrypted - Microsoft Community
been having issue while. a user's contact notes not getting decrypted outlook on accounts share contacts. the user sharing created contacts on mac version of office , being shared on windows versions of outlook. can't seem find information on reason happening nor fix. below example of looks like. any suggestions? hi adam, i understand user shared his/her contacts outlook windows you. , when open it, cannot check normal notes, notes seem encrypted. to troubleshoot issue, first suggest confirm user if he/she use encryption methods share contact. then, if he/she cannot decrypt contact note, confirm following information can test on our side: 1. did user share contact based on methods in this article ? if yes, permission did he/she delegate you, method did he/she use? if not, please provide detailed steps he/she shared contacts in outlook windows. 2. use office 365 business account? if