Safaricode

hello all, i  have created new group in office 365 share information few people @ work. trying give users access group. if add them 1 user @ time works if try add distribution list has users not work. can me figure out how attach distribution list group please? hi pallav, first, i'd confirm whether create office 365 group , want add distribution list group list members can access office 365 group. if yes, when try type distribution list email address in office 365 group , press enter key, members of distribution list show in below. here screenshot reference: to better understand situation,  please provide following information: the detailed steps how add distribution list office 365 group. screenshots helpful. when add user office 365 group, said "it works". mean user can see office 365 group in outlook web app (owa: https://outlook.office.com/)? if not, please let me know meaning of "

hi, i using office 2007 on 1 of office pcs. (running on windows 7 pro 32) recently tried open program freezes, causing me have force close it. i have tried doing usual checks fix this. running scanpst has not solved problem , neither has checking anti-virus. i have attempted open in safe mode still fails respond. ***post moved moderator appropriate forum category.*** Office / Unknown/other / Windows other / Office 2007

i produced email signature on mac looks fine when send mac. when send pcs work, fonts appear wrong , font sizes etc wrong. i created signature in word , copied , pasted outlook signature in preferences. i sent test email co-worker noted looked wrong. when sent beck me, original email sign off looked wrong on mac too. any suggestions? hi paul,   from description, signature looks fine in outlook, , recipients received wrong format signature. if there misunderstanding, please correct me.   first may check whether send email html format: when send email, click options in ribbon, slide format html.   then check signature in original email in sent items folder of outlook, see whether right. if not, make sure signature set in preference right.   to further troubleshoot, need collect following information: a screenshot of signature in preference. drag original email , problematic email desktop, , send

there images in our company´s email signature these have been replaced blue box , question mark. email signature past , present emails no longer display images. across both chrome , safari. checked on other devices , same. of images our social media icons, if click on them still active. have fix problem?  my bet signature using image hosted online , image no longer available. can check can still access the image directly?   corentin   Office / Outlook / Mac / Office 2011 for Mac

i'm running outlook mac 15.30 (170107) when @ contacts show image shows below, initials in avatar icon, when click on 1 shows full record, listing shows these repeated. troubleshooting tips? hi kthersh ，   does show right in owa (outlook web app)? if yes, may try restarting computer. if issue persists, please try creating new profile in mac.   regards, rick   Office / Outlook / Mac / Office 2016 for Mac

hi, in last 2 days, since latest updates have been applied, whilst can start outlook mac , read emails, cannot reply/forward or create new emails, either ribbon, outlook menu or right clicking email select option. can delete, goto calendar etc, not new/reply/forward. i've since deleted outlook app , tried reinstall, problem still remains. any support/ideas welcomed! thanks hi phil,   recently, few community members have reported same issue after upgrading outlook mac. appear webex issue. if have installed webex plug-in, please refer workarounds below: disable or uninstall plug-in , relaunch outlook give try. go full screen mode.   if seeing behavior , not have webex plug-in, please let me know.   thanks, chris Office / Outlook / Mac / Offic

have outlook running on macbook (10.12.3) functioning fine till changed password. taken organisation login everytime open outlook. have put in password, changed account infomation in tools>accounts. i've spoken organisations department. suggested reinstalling outlook did , still no joy hi theo, based on description, issue might related the  corrupted keychain entries. outlook stores password in keychain. launch /applications/utilities/keychain access , corresponding entry. the easiest there delete (which allow outlook recreate clean new 1 next time). you can run keychain first aid command within application try , correct other issue keychain might have. thanks, lance Office / Outlook / Mac / Office 2016 for Mac

outlook 2016 office 365 deleting inbox after 10days not pop account imap/smtp i can see lot of ??? in regards , still nothing able me, i'm running business , need messages older 10 days. its deleting phone , desktop. any help? using version 1611 7571.2109 hi, since you're having issue email in outlook 2016, may ask if have other accounts on said app? if yes, issue happens other account? meantime, can suggest reconfigure email account in outlook. we'll keep eye out reply. Office / Outlook / Other/unknown / Office 365 Home

hi, i have synced google contacts , calendar events outlook. birthday events of each contact hasn't synced yet. when check address book, birthday dates shown there not in calendar. (i cannot export birthday events in google account link in html format. i grateful if tell me how can add contact birthday calender on outlook software windows 10. regards, navid hi navid, we understand having difficulty in using outlook.com calendar in syncing birthday event. check answer of christian_n on may 17, 2014 link . keep posted. kind regards. Office / Outlook / Windows 10 / Office 2013

added trello add-in via owa works great in owa on mobile apps , on outlook mac 2016 cannot work on outlook 2016 windows 10 device. i've rebuilt profile still every time tried connect just get spinning wheel tries load. office 365 business subscriber. after months of troubleshooting issue - microsoft did - found resolution in thread: https://stackoverflow.com/questions/13102116/access-denied-for-localstorage-in-ie10 we ran command command prompt run administrator: icacls %userprofile%\appdata\locallow /t /setintegritylevel (oi)(ci)l i hope helps else having issues add-ins in outlook Office / Outlook / Windows 10 / Office 365 for business

i not able to enter characters í or ñ; ''i , ~~n. to check whether keyboard problem, tried word 2016, notepad, visual studio 2017 , browser (as can see above) and there works expected. working in outlook/mail/to , subject fields. specific outlook mail content editor problem. microsoft office 365 business version 1702 (build 7870.2013) version: microsoft outlook 2016 mso (16.0.7830.1018) 32-bit active application add-ins: microsoft exchange add-in skype meeting add-in microsoft office this spin-off of thread: keyboard input takes several seconds appear , tried measures. everything fine in safe mode , deactivating add-ins did not improve situation in normal mode. edit: forgot mention using keyboard swiss german layout. hi hansjoerg,   thank information. can try customize ribbons on compose tools message ribbon, make language (proofing tool) appear on main tab (without pop-up) on rep

using windows 8.1 outlook 2013 home , business i have emails showing in iphone , @ online outlook , still not in outlook inbox. has setting or been switched? thanks type of mail account, pop, imap, hotmail or? Office / Outlook / Windows 8 / Office 2013

i allowed computer install office 365 2016 update.  programs work fine except outlook.  when attempt load it, either immediate "outlook has stopped working" dialog box, or box asking me start in safe mode - doesn't anyway, or request accept microsoft conditions can't past without clicking 'accept', have fail regardless.  should undoing update (and lose benefits) or there solution? ***post moved moderator appropriate forum category.*** hello colin, there number of possible reasons outlook behave way. recommend perform troubleshooting steps below: method 1: launch outlook in safe mode 1. close outlook . 2. on apps menu, choose run , type outlook /safe, , click ok. 3. close outlook, , open normally. method 2: repair office programs 1. close office programs running. 2. press windows key + x , select control panel. 3. select programs , features . in list of installed

i using outlook 2013. when delete email inbox, not show in deleted folder. appears in deleted folder link reads "click here view more on microsoft exchange." when click on link nothing happens. also, can click on "recover deleted items" tab, go through purge/restore process, still no emails in deleted items folder. not have option "empty deleted items folders when exiting outlook" checked.  ***post moved moderator appropriate forum category.*** since unable view deleted email that's been move deleted folder, suggest run office repair control panel. kindly follow steps provided in link .  feel free post should have further concern. Office / Outlook / Windows other / Office 2013

 i have long been delaying date when emails delivered.  learned if go outbox , open email scheduled delivery on future date or time check says or edit it, have change date or time email scheduled sent, otherwise, click "send" again, outbox "sent" column email, states date , time clicked "send" move newly scheduled email outbox, changes "none", email falls "date: none" section @ bottom of outbox screen, , sit there until reschedule date or time email delivered.  once learned aspect, used delay email feature years no problem schedule when select emails delivered, reminder emails myself emails others. over past few months, however, have had number of instances comes attention failed or check believed had scheduled reminder email myself, , don't find reminder email in inbox, check outbox. on each occasion, find all of scheduled emails have dropped down "date: none" section of outbox scree

i need setup recurring email send every week @ same time. i've tried multiple different codes, including 1 microsoft kbase, older versions of outlook , therefore don't work in 2016/office 365. has come 1 outlook 2016? *i'm avoiding having install third-party software make happen. hi rachel,   the outlook provide no feature schedule recurring email. have done research , found can use third-party tools. however, not able provide support on this. i suggest submit feedback our related team via https://outlook.uservoice.com/forums/322590-outlook-2016-for-windows . many features have been designed or upgraded customers’ valuable advice. understanding   regards, toby Office / Outlook / Microsoft Office Programming / Office 2016

i have ms word document contents page (and rest of the document) set using heading styles. have inserted 'send ms powerpoint' in quick access toolbar. opens powerpoint up, comes following error message: "powerpoint can't read outline c:\users......rtf. no text converter is installed file type". i have searched on net, cannot find solution. it not online file. way approach in word document, clicking on 'send ms powerpoint' on quick access toolbar, , powerpoint opens above error message. an additional problem experiencing in word, when click on 'send ms powerpoint', before automatically opens powerpoint following: "we can't save file because read-only. keep changes need save document new name or in different location". i assure not read-only, however, did try 'save as' in case...still doesn't work. how feature work?? want take headings of 40-page document , put automatically convert them

hi all i've created powerpoint template (potx) in office 365.  it works, great , custom palette, fonts, etc. work perfectly.  i've changed language on slide layouts (in slide master) english uk every object on every page.   however, when apply template (i.e. create presentation potx) , chose insert smartart graphic, language of smartart graphic goes english us.  how can force new smartart graphics in english uk not us? thank you norwin hello, from mentioned, having issues language. determine main cause of issue, need confirm information. please answer following: is first time change language , use smartart graphic in powerpoint? any changes took place in computer before issue occurred? does happen of powerpoint files or specific one? meanwhile, please access links below know more smartart graphics: convert slide text smartart graphic. learn more smartart graphics. format smar

hey, i'm having difficulty showing seperate inboxes each email account have in outlook 2016 mac , i'm hoping can help. i came across following support page instructions don't work: https://support.office.com/en-us/article/show-separate-inboxes-for-each-account-in-outlook-2016-for-mac-08c2cdcd-ca01-4438-84f7-696eb27d8cb0 specifically, when guide tells me clear "group similar folders, such inboxes, different accounts" check box, instructions fail in checkbox not exist under folder list under general under personal settings . the settings can see when i'm looking under general "show account folders", "hide on computer folders" , option change office theme colorful classic. does know why can't see option group similar folders? many in advance. luke hi vanessa, unfortunately answer doesn't address concern. i did load more searching

we're using outlook 2016 mac on os sierra 10.12.5. outlook randomly clears messages, redownloads messages.  today, did 4 times.  how correct this? hello bradb97, which kind of account using on outlook mac? exchange account such office 365 business mailbox or pop/imap account? then, make sure using latest version of outlook 2016 checking updates. click > check updates > tick manually check > check updates. latest version 15.35 170610. if issue occurs in latest version of outlook, try creating new profile( not delete old one): from finder, open applications folder. ctrl+click or right-click microsoft outlook, , click show package contents. open contents > sharedsupport, , double-click outlook profile manager. click create new profile button “+”, , type name new profile. click new created profile, click set gear icon > click set default. restart outlook change take effect

hello,  since friday have been unable login outlook desktop app (os x). office 365 login window pops , have enter password. problem login window keeps returning on , on again. have changed password twice still not work. have no problem accessing sharepoint or mail using browser.  if enter wrong password clear error message (wrong id or password). if enter correct password window says "loading" , disappears, returns again after 2 seconds.   hi johan&jfl, please firstly follow steps below delete keychains saved email account in outlook mac. 1. make sure have quitted outlook , other office apps. go keychain access 2. search "exchange" under login --> items , delete 3. search "office" , delete 4. search "adal" , delete everything  5. launch outlook 6. activation prompt. if account added, see password prompt app , adal again. please 2-factor authenticat

i had zipped few pst files ton of emails files smaller , email them myself. when emailed files, pst files no longer had data on them. is because of did when zipping pst files? is there can recover emails on pst files? i had zipped few pst files ton of emails files smaller , email them myself. when emailed files, pst files no longer had data on them. is because of did when zipping pst files? zipping pst file wouldn't cause become empty. cause of issue - wrong files zipped. Office / Outlook / Other/unknown / Office 2010

hi i have few users reporting when ever click mailto web link opens blank page in default browser before opening new email. have checked self , setting correct. (outlook set open these links) and other checks in question https://answers.microsoft.com/en-us/windows/forum/windows8_1-ecoms/outlook-2013-clicking-on-email-links-opens-browser/0251713e-eec2-4bd2-8c7f-22cc095b4851 it happens chrome or ie11 on windows 7 office 2010 or 2013. from have found issue common fix not. has been suggested not available testing. ***post moved moderator appropriate forum category.*** hi ben, this issue can caused incorrect default program setting. to resolve issue, suggest following troubleshooting steps provided ronald san on thread found similar , helpful in resolving issue. let know if need further assistance. Office / Outlook

thank  you....  able change going view tab, click on view settings > other settings > , check box reads use compact layout in widths smaller 125 characters.    suspect related ms office outlook , not outlook.com (browser based) posted this.  if correct please either repost in ms office category version have using category tab @ top of page, or move thread there. Office / Outlook / Other/unknown / Office 2016

after updating our product use latest redemption libs fixed outlook 2016 integration/compatibility issue getting other issues code changes needed. we using interop.redemption  runtime v4.0.30319 version 5.10.0.0 i needed change below code since rdomailclass had become obsolete. var rdomail =                     rdosession.getdefaultfolder(rdodefaultfolders.olfolderdrafts).items.add("ipm.note") as                     rdomailclass;   to this   var rdomail =                     rdosession.getdefaultfolder(rdodefaultfolders.olfolderdrafts).items.add("ipm.note") as                     rdomail; it seems though older versions of outlook throw exception. unable cast com object of type 'system.__comobject' interface type 'redemption.irdosession'. operation failed because queryinterface call on com component interface iid '{e54c5168-aa8c-405f-9c14-a4037302bd9d}' failed due following

have windows 10 , outlook 365 home. how can show more appointments in calendar in "to do" list? hi nicholas, we found article can on how keep upcoming appointments in view on outlook calendar. for reference, check article on how change view settings on outlook calendar. get if need further assistance. Office / Outlook / Windows 10 / Office 2016

every time fire outlook getting this: "we're sorry, outlook has run error preventing working correctly.  outlook need closed result.  repair now?" i of course have hit "repair now" button number of times seems make no difference.  outlook fire within 5 minutes closes no warning. any suggestions?  help. hi, there number of reasons why you're unable use outlook properly. in cases, issue using outlook occurs if you're using outdated version of office. regarding concern, error message receive has office updates. recommend install latest office updates check if fix issue. let know if need further assistance. Office / Outlook / Windows 10 / Office 2016

hi, one of users in organization not able send email specific user account. using outlook 2016, part of office 365 e3 subscription. the following recipient(s) cannot reached:               message not sent. try sending message again later, or contact network administrator. client operation failed. error [0x80070057-0x80070057-0x000501]. i add email address of recipient same person had left company might creating conflict. , issue faced 1 user in organization. kindly help regards, ricky hi ricky, this error comes trying submit message on exchange transport. implies user having intermittent networking issue happened hit @ time message submitted.    this behavior expected when network failures occur. if use's computer connected via wireless or wan link, random failures on network can common, , explain behavior. on local area network, rpc failures not uncommon. in general, problem ca

link preview automatically generated in outlook browser version. there way have link preview automatically generated in outlook desktop client? hi michael, link preview applies outlook.com or outlook on web. see link below: link preview. i suggest send suggestions or feedback on link improve outlook. thanks. Office / Outlook / Windows other / Office 2013

i'm using office 365 on windows laptop windows 7 professional operating system. linked gmail account outlook , subfolders imported, every time move item mail folder subfolder, or try move trash, goes subfolder , 10 seconds later comes mail folder, creating duplicate.  it had strikethrough option didn't have see items in inbox, when switched laptops , began using online office 365 version, things changed.  i no longer see trash file under mail folder; above in gmail folder in outlook.  too confusing!  is easy without having spend hours upon hours of troubleshooting should simple.  i don't want duplicates.  i'm trying keep inbox clean.  does know how stop this? hi, this may happening because of how account set in outlook. please answer things can correct problem: is account configured pop/imap? did problem start after installing updates? let's see if unchecking leave copy of messages on server

i'm photographer using powerpoint 2011 mac , until never had issue plugged in hdmi , played presenter view reason appears small in top corner (see below) how make full screen i've tried everything! when enter presenter view doesn't come normal notes , net slide screen has powerpoint document on it. hi jackperks,   have tried change 2 displays same resolution? if not work, i’d confirm following information further investigation. if right click on slide show , select swap displays, happen? what version number of powerpoint application? what did before issue happened?   thanks, ran Office / PowerPoint / Mac / Office 2011 for Mac

i have msp 2016, set print 1 page (1 tall 1 wide) , print a3. however, when export pdf, 18 pages.  i used have msp 2003 , worked treat, no matter cannot 1 page - looks stupid in 18 pages!!! set scaling 1 page , use pdf writer. file > print > page setup > scaling > fit to: > 1 page wide 1 page tall. then print pdf (e.g. adobe pdf printer, microsoft print pdf, third party writer). Office / Project / Other/unknown / Office 2016

if select "all tasks" print option old, deleted , completed tasks, way current list shows in outlook current. old tasks "all tasks" list stored? hi kthersh, thanks reply. i don’t find other ways prevent printing old tasks. , think steps mentioned before officially solution prevent it. if have concerns this, welcome submit feedback related team via link below: https://outlook.uservoice.com/forums/293343-outlook-for-mac providing feedback best way perfect our products , services. regards, larry Office / Outlook / Mac / Office 2016 for Mac

in latest insider fast build (15.37), current folder item count in bottom left of main window gone. hi tim, thank using office insider fast build , helping identify issues. please provide feedback make office great. reference: see under “ frequently asked questions” how can submit feedback? time , understanding highly appreciated. best regards, shyamal Office / Outlook / Mac / Office 365 for business

i'm having issues 'sort name' functionality.  different mails same person appear in 2 different places in view - instance: smith, jon mail 1 mail 2 mail 3 .... *** email address removed privacy *** mail 4 mail 5 .... does have ideas how reset or fix please?  hi matt, thanks information. unfortunately, failed duplicate issue in lab. may try 2 methods below check if help. clear exchange folder cache in outlook 2016 mac if issue still unresolved, filter may corrupted, may need follow these steps reindex spotlight index: restart mac, restarts spotlight services. navigate finder > applications >  utilities > terminal . type mdimport -l . important : if see more 1 instance of "microsoft outlook spotlight importer.mdimporter," delete outlook application not using, empty trash, restart mac, , go step 1. in terminal, reindex outlook database by using

there plans bring categories , tags in outlook 2016 imap? hello dennis,   to further address concern, suggest have opinion posted our feedback website outlook . our software engineers check availability of feature suggested our feedback. regards. Office / Outlook / Other/unknown / Office 2016

i can ’ t find setting reduce thickness of horizontal bar between e-mails above , preview below. want preview below and know setting there @ loss find it. hi, based on description you've provided, we’ll need more information address concern. isolation purposes, please send screenshot have better overview of issue you’re experiencing? please remove personal information might include on screenshot.   this arrive appropriate troubleshooting steps resolve issue. we’ll wait response. additional input end highly appreciated. Office / Outlook / Other/unknown / Office 365 Home

microsoft outlook goes black when try @ incoming mail.  no other programs have issue.  screen flash on, goes black if try anything. running office 2010 on pc desktop. outlook work fine if switch calendar tab or else. thoroughly perplexed on one. help??? ****post moved forum moderator appropriate forum category**** hello, may know if have made significant changes prior issue further address issue. we suggest latest updates microsoft office 2010, here's how: open office 2010 application, such word 2010 or excel 2010, , create document. choose file in top left corner, choose help list on left, , choose check updates . choose install updates or check updates . if neither option available, follow additional steps provided in pop-up window appeared after chose check updates . update on outcome. regards. Office /

i've changed email host 123reg godaddy , email address has been transferred.  i logged outlook , have updated server settings. outlook synced , lost of old emails , sub folders. luckily had backed pst file. when import pst file, appears when syncs dissapears , reverts new emails without of subfolders. anyone know how fix issue?  many thanks will hi will, need identify what's causing unable upload pst files account. kindly provide following information: does gives error message when upload pst files? did install latest office updates on computer? what troubleshooting steps have tried far? Office / Outlook / Windows 10 / Office 2013

just in past week or so, inbox in outlook.com (including in outlook 2016 app) restored my emails past several months, including thousands had deleted. have tried deleting them letting them go deleted folder , deleting them permanently directly inbox. in cases, the emails come back, , have 4,000+ emails can't rid of. this happens both in outlook 2016 , on outlook.com site. does have suggestions on serious problem? hi, to isolate issue, we'd clarify following information: when had first encountered issue? when trying delete email, have receiving error messages? on other hand, can perform methods on how delete emails in outlook 2016 , check if issue persists. we forward response. Office / Outlook / Windows 10 / Office 2016

since installing office 365 (64-bit) on 64-bit windows 10, router reporting end-user machine sending outbound pings (icmp type 8 code 0 echo messages, length 92, variety of ip addresses (such 40.101.43.178, 132.245.57.18, 40.101.9.202, 40.101.48.66, 40.96.33.178, 40.101.45.82, 40.101.17.114, 40.101.127.82, 40.101.45.202, , many others) owned microsoft.   i assume sort of outlook 2016 / office 365 "phone home" seeking out office 365 server or sort of keep-alive or precursor sync of sort.  there seem pattern madness (such bursts of pings may coincide end-user machine coming online after being in sleep mode) have not confirmed correlating router log machine wake times. i can tell router stop reporting nonsense i'd prefer command outlook keep quiet , stop generating useless noise on network. it appear these pings junk because router dropping them makes me assume (1) not important , (2) form of denial of service inside network (bad beha

i'm running office 2016 (office 365 exchange) on windows 10 laptop , desktop. outlook keeps corrupting , crashing on both. can delete profile , start again corrupts , same. says microsoft looking solution , shuts down. have macbook running apple version of outlook 365 , never happens. hi francis, outlook 2016 client version using? latest updated? please provide detailed information (e.g. 2016 mso (16.0.8067.2115) 32-bit) . may know whether have tried repair office application program check issue? reference: repair office application try using outlook in safe mode , disable add-ins check issue. start outlook in safe mode.  1. choose start > run. 2. type outlook /safe, , choose ok. if outlook work in safe mode, problem 1 of add-ins. you'll need disable add-ins before restarting outlook. reference: how troubleshoot issues cause outlook crash or hang when used office 365 howev

when clicking on hyperlink in outlook 2016 email, response slow. does not appear browser specific. hi dougleebli,   to troubleshoot issue, i’d collect following information: what default browser? if change default browser, issue occur? the detailed version of outlook client. please make sure latest. navigate file > office account > update options > update please try run office 365 support , recovery assistant (sara) tool, can resolve outlook general issues to see if issue related add-ins, try open outlook in   safe mode  . if issue gone in safe mode, outlook starts without extensions, reading pane , toolbar customizations, maybe have add-in causing problem.   thanks, toby Office / Outlook / Windows 10 / Office 365 for business

work 4pm 1am mon-fri , i'm trying change working hours in outlook calendar options. keep getting message "the end date entered occurs before start date." seems hours recognize standard start of day 12am , end of day 11:30pm.  how around this? thanks! hello, for calendar options in outlook, not support irregular working hours. if work hours starts @ nighttime , ends next morning, receive error prompt if set start time in pm , end time in am. a workaround can perform create recurring appointment timed on work schedule. also, recommend provide feedback concern through outlook uservoice . Office / Outlook / Windows other / Office 2013

problem signature: problem event name: appcrash application name: outlook.exe application version: 15.0.4937.1000 application timestamp: 591aa454 fault module name: outlmime.dll fault module version: 15.0.4937.1000 fault module timestamp: 591aa1f4 exception code: c0000005 exception offset: 00025762 os version: 6.1.7601.2.1.0.256.48 locale id: 1033 　 additional information problem: lcid: 1033 skulcid: 1033 help! happens on , over? windows 7 professional. hi don,   an application crashing can caused few reasons. not caused corrupt program files. better understand what’s causing issue on end, know;   did install other programs prior noticing error? did install office or windows update recently? is issue limited outlook or there other office programs crashing?   we forward response. Office / Outlook

microsoft introduced new functionality in powerpoint on windows allows users insert .svg icons library powerpoints, seems new function has not made way mac yet. know if accessible or if made available soon?  hi amir,   this feature insert , edit scalable vector graphics (svg) files documents available word, powerpoint, outlook , excel 2016 windows version.   with this, suggest submit feedback on our powerpoint mac uservoice , best way influence our products.   we appreciate understanding.   thanks, mike Office / PowerPoint / Mac / Office 2016 for Mac

i'm having issue trying edit powerpoint on desktop when select powerpoint online.  i have repaired office (both quick , full).  when click gives indications open including dialog box can close online , spinning circle on powerpoint, nothing happens after spinning stops. i on windows 10. suggestion.  ended working , solution worked close onedrive business , restart computer.  it appears issue around identification of account. Office / PowerPoint / Windows 10 / Office 365 for business

does know how can talk can answer 1 simple question? submitted counterfeit software report , ms requested send software , bunch of other info address in erir, pa. ok did , confirmed counterfeit , said they'd send replacement kit in 4-6 wks - jan 19, 2017. haven't rec'd replacement yet have called microsoft support 20 times in past 2 wks , every single call same....they verify personal info, ask more info, tell me need transfer "so , so" dept" being transferred, either disconnected, or next person asks me same exact questions , need escalate issue , call back....the call still hasn't happened. so, call in again , same thing happens on again after tell them disconnected. can tell me how can in touch @ ms knows do?? hi roberta, you contact our sales , support group clicking link . you may check status of counterfeit report submission online . microsoft respects privacy. lea

https://answers.microsoft.com/en-us/msoffice/forum/all/outlook-app-for-android-keeps-logging-me-out-of/a08ff92b-ac1a-4072-b28f-0623fc7e281d?auth=1 i have tried steps above, removed/readded address phone, uninstalled/reinstalled app , removed profile owa well. issue keeps happening ***@*****.net. test functionality on computer have added address outlook monitor issues , have not duplicated issue on phone. here steps: outlook app version 2.1.125 droid version 6.0 device lgg4 1. o365 address added outlook app 2. address functions normally 3. within next 24 hours when clicking on new mail notification via notification bar, screen shows "loading" , comes o365 login screen 4. password required typed in , mail continue function normally 5. within next 24 hours same process repeats this not issue when o365 setup on different domain. had dns issues when setting domain on cpanel hosting account because autodiscover cname removed dns

i use outlook 2016 email on 3 different mac computers. on 2 of them fine. on third, happens main office computer, incoming mail displayed in tiny font size when view unformatted (text only), preferred view. can use message->increase font size (or ⌘+) command, , fix it, when close message , re-open it tiny. suggestions fixing this? many thanks! hi ferdinand von prondzynski, have tried find information regarding viewing new messages in outlook mac via “text only” view got little. so, can show me link office 365 official one? far know, “text only” message view can got sender in outlook mac. way, since have workable mac machines, suggest try configuring affected account on of workable client see if there difference. identify whether issue related specific client. regards, alan Office / Outlook / Ma

when tried open outlook got: cannot start microsoft outlook. cannot open outlook window. set of folders cannot opened. file c:\users\shelly\documents\outlook files\backup.pst cannot opened. had local guy @ , opens data missing. need uninstall , reinstall, if lose files , data. hello, before trying uninstall , reinstall outlook 2016, feel free check out this article our support website steps on how backup , restore .pst files. way, won't have worry losing files when uninstall-reinstall process. let know if need else. Office / Outlook / Other/unknown / Office 2016

hi all, ever since time change, outlook calendar has been off hour. happens in web-based version of outlook rather desktop version. make update since work between 2 computers , on 1 rely heavily on web version of outlook. when try edit language , time zone says "working on it" (see screenshot below) , not let me select option make change. has been occurring on ongoing basis , doesn't seem resolve if have open long period of time. has else had challenge? any advice have appreciated! alyssa hi alyssa,   regarding “my outlook calendar has been off hour”, provide more details? mean can’t open , edit calendar, or data in calendar doesn’t synchronized between 2 computers? screenshots benefit know current situation.   for language , time zone problem, please let know settings changed before problem occurred. such english (united states) english (canada), or (utc) (utc+01:00).   moreo

when trying import contact list, "not implemented" error message. and how or type of csv mail client did create? when open csv in excel appear ok? Office / Outlook / Windows 10 / Office 2010

randomly lose contacts outlook , iphone yet don't update through cloud.  shouldn't these stay resident in database? ideas on how make stop? anyone? Office / Outlook / Windows 10 / Office 2016

hi, outlook 2016 not working on outlook 2016 on windows 10 pro 64 bit. on running windows search service has failed trouble shooter, following message. "windows search service has failed" help. hi, to resolve concern regarding outlook 2016 search function, suggest repair outlook 2016 application. check link out. we appreciate if , provide feedback. Office / Outlook / Windows 10 / Office 2016

hello, last week made new account on laptop different email, since old email kept giving me weird issues. got work. now when want connect email filling in details , connecting server, works. email have reconnect email outlook 2016. when that, keeps on telling me password wrong, though i've changed multiple times, again gives me same error. it's outlook changes password constantly. i have twice made new password via secondary email connected used email has issues. and still after changed password secondary email again says incorrect. anyone can me? since 365 package linked school (who tell me don't have clue) cant number call. , computerized messages , lists getting on nerves... if have suggestions or answers, feel free drop them in answers. in advance hi danique, to assist concern, kindly refer this  link on how reconnect outlook 2016. keep posted. Office

i'm looking resource can obtain functional information on each of selections in outlook ribbon ? hi, you may check these articles out:  outlook help , customize ribbon in office . keep posted. Office / Outlook / Windows 10 / Office 365 Home

hi all, i have user whos account forwarding emails account within our domain. user being sent emails has left , account has been deleted. casing sender bounce emails. it doesn't seem forwarding every email. looks when outlook not open user guess going times emails coming in. i have checked users rules , there aren't forward emails second user. checked both on exchange (forward rules in delivery options) and outlook rules, checked , no delegation rules or applied? any or suggestions appreciated! regards alan we have same issue. i've checked via powershell commands in exchange shell, checked mailbox rules via owa , checked forwarding options within mailbox features on ecp on offending sending account. we have no explanation far , @ point i'm assuming it's bug recent patch. if finds fix, particularly handy! thanks, david Office

have old destop running xp. hard drive crashed , got new 1 , put xp on no updates these lost. set outlook account , way able see 2 weeks of emails. bought new laptop windows 10 on , set outlook emails. emails appear on both computers when open desktop disappear lap top. how fix this? hi tim, to address issue email, may ask if can check whether have .pst file saved on outlook in laptop. , check whether connected on email server or local outlook .pst folder. let know once have information. Office / Outlook / Windows other / Older versions

our organization converted office 365 1 year ago. have customer calendar items visible coworker not listed in permission tab. default option set free/busy time. if switch default permission none, coworker cannot see details, cannot see if customer free or busy. both customer , coworker using windows 7, office 2013 , on same domain. have recommendation need modify calendar items not visible coworkers in organization unless have permission?  hi techsupportscsu,   thanks choosing office 365.   it’s expected behavior default option set free/busy time. mean coworker can’t see details , free/busy time when switch default permission none? if yes, it’s expected behavior.   based on requirement, recommend set share permission none , change permission favorite.   please perform following steps change permission using windows powershell: 1. connect exchange online powershell . 2. run following steps change perm