Outlook 2016 for mac 15.29 cannot connect to Exchange after password - Microsoft Community


ad (and office365) password expired , reset morning. outlook 2016 (version 15.29 (161209)) cannot connect, rather patiently (over , on again) requesting password. bad password recognized such. password not appear allow outlook connect exchange.

my outlook 2011 mac client (14.7.1) connects , works fine new password.

martin erb

hi martin & morten,

 

as outlook mac 2011 connects fine new password. specific client issue. in situation, can try clear keychain , see if issue can resolved. this:

1. make sure quite outlook , other office apps. go keychain access

2. search "exchange" under login --> items , delete

3. search "office" , delete

4. search "adal" , delete everything 

5. launch outlook

6. activation prompt , if account added see password prompt app , adal again. please 2-factor authentication if asked , should able login

 

if issue persists, i’d confirm following information:

  1. does issue occur other users in organization?
  2. a screenshot of error message.
  3. check indicator dot in accounts page check connection status of account. if there problem connection, dot orange.
  4. is multi-factor authentication enabled office 365 account?

 

@ morten,

 

i want know if outlook version same martin. if not, please let know version number. check it, please click outlook in navigation bar , click outlook.

 

thanks,

chris



Office / Outlook / Mac / Office 365 for business



Comments

Post a Comment

Popular posts from this blog

message deleted by transport agent, event: LED=550 4.3.2 - Microsoft Community

i waiting email verification code *** email address removed privacy *** after signing visual studios account. have run message trace see why email not being delivered , given following message: led=550 4.3.2 queue.transportagent; message deleted transport agent i have looked error , saying message being stuck in queue, resolve unfreeze queue. however, in order need exchange toolbox or exchange management, no longer exists office 365 since eac came about. yet haven't found queue viewers in eac can manage , unfreeze queue.   my spam filter set @ 'bypass spam filters'. have whitelisted domain, , have set connection filter allows ip address domain come through. however, after running message trace, email still being dropped. any insight on why happening?  thanks hi suean-work, according description, have try many settings on side. confirm again ‘bypass spam filters’ settings. did mean have c
Read more

Outlook conversion problem - Microsoft Community

i have orphaned ost file home computer connected office exchange server. home pc crashed , need access ost file using outlook 2010.  no longer have connection exchange server.  there data ost file pst file without expensive conversion tool? thanks there several methods convert ost file pst file. first, microsoft not provide official tool conversion. however, if can access contents of ost file in outlook, can perform conversion manually, follows: 1. start outlook. make sure can access contents in ost file converted. 2. create new pst file. 3. go ost file, select , copy contents converted mouse. 4. go new pst file, paste contents pst file that conversion. second, there many third-party ost pst conversion tools can try. can use online ost pst file conversion service. have used , work. how convert ost pst file can find here https://www.osttopst.online/ Office /
Read more

Outlook 2016 - Insert attachment to Meeting Invite You Do Not Own - Microsoft Community

Image
know if there way insert attachment (e.g., document) within meeting invite not own. example, vp creates meeting invite managers quick touch base.  the managers attach document invitees may view 'summary' while being discussed).  is possible invitee include attachment? hello janice, you can send attachment meetings got invited in outlook 2016. can insert attachment going event go insert tab select attach file . click send update send meeting updates, including attachment. let know if need further assistance. Office / Outlook / Windows 8 / Office 2016
Read more